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Error Starting Jaguar

4 posts in General Discussion (old) Last posting was on 2000-03-30 02:00:17.0Z
Tana Posted on 2000-03-29 17:11:29.0Z
Newsgroups: sybase.public.easerver
From: "Tana" <hepek@hepek.com>
Subject: Error Starting Jaguar
Date: Wed, 29 Mar 2000 12:11:29 -0500
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Article PK: 155460

I have installed Jaguar 3.5 on NT 4.0 machine, servicepack 6A.
After I changed jagadmin password, I keep getting Dr. Watson on startup.
Jaguar is set as NT service.
I update jaguar.props file and removed SurfSide Video service, but id did not help.
 
thanks in advance
Tana
 


Andres Galeano Posted on 2000-03-29 19:53:16.0Z
Newsgroups: sybase.public.easerver
Reply-To: "Andres Galeano" <andres@tsagate.com>
From: "Andres Galeano" <andres@tsagate.com>
Subject: Re: Error Starting Jaguar
Date: Wed, 29 Mar 2000 14:53:16 -0500
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Article PK: 155426

Hello,
I know where your coming from. We've had the same problem many times.
I've done directoy and file comparisons to determine what files changed from
when it was working to when it wasn't. The following files changed:

Jaguar CTS 3.0\bin\srv.log
Jaguar CTS 3.0\ini\afconfig.dat
Jaguar CTS 3.0\Repository\Server\Jaguar.props

If you have a back up from before you changed the password, just restore
these 3 files and you will be able to start Jaguar again. I believe this is
because the jaguar.props file holds the Jaguar password.

Now I do not know the root of the problem. I do not know why we can not
change the password without having Jaguar trashed. This is just how we got
Jaguar up and running again. Good Luck.

--
Andres Galeano andres@tsagate.com
Technical Services Associates, Inc. http://www.tsagate.com


Jim O'Neil [Sybase] Posted on 2000-03-29 20:44:44.0Z
Newsgroups: sybase.public.easerver
Date: Wed, 29 Mar 2000 15:44:44 -0500
From: "Jim O'Neil [Sybase]" <joneil@sybase.com>
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Article PK: 155422

Hmmm, there's was a bug in the SurfsideVideo stuff that would cause this, but I
was almost certain it had been fixed in 3.0.1 - Dave? Just for grins, try
editing the jaguar.props file and deleting the SurfsideVideoPJ/CleanupService
from the list of services. Perhaps you upgraded the old versions of those
components?

Actually it's afconfig.dat that holds the jagadmin password. I've also seen
crashes in 3.5 if you create a connection cache and specify an incorrect
interface DLL for instance.

--
Jim O'Neil
Senior Technical Support Engineer
Sybase, Inc

Andres Galeano wrote:

> Hello,
> I know where your coming from. We've had the same problem many times.
> I've done directoy and file comparisons to determine what files changed from
> when it was working to when it wasn't. The following files changed:
>
> Jaguar CTS 3.0\bin\srv.log
> Jaguar CTS 3.0\ini\afconfig.dat
> Jaguar CTS 3.0\Repository\Server\Jaguar.props
>
> If you have a back up from before you changed the password, just restore
> these 3 files and you will be able to start Jaguar again. I believe this is
> because the jaguar.props file holds the Jaguar password.
>
> Now I do not know the root of the problem. I do not know why we can not
> change the password without having Jaguar trashed. This is just how we got
> Jaguar up and running again. Good Luck.
>
> --
> Andres Galeano andres@tsagate.com
> Technical Services Associates, Inc. http://www.tsagate.com


James Stansell Posted on 2000-03-30 02:00:17.0Z
Newsgroups: sybase.public.easerver
Date: Wed, 29 Mar 2000 20:00:17 -0600
From: James Stansell <stansell@wcg.net>
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Article PK: 155397

If your 3.5 server is crashing on startup with no explanation, run the JagRepair
server and check your connection caches (or remove them), and see if that lets your
server start again. I've asked support to open a case for this, but they haven't
let me know the case number, and I haven't been able to find it through CaseXpress.

The connection caches are also stored in the afconfig.dat file, so there's a chance
that restoring it (possibly from the afconfig.dat.bak file) would also let your
server work again.

Regards,

-james.


"Jim O'Neil [Sybase]" wrote:
...

> Actually it's afconfig.dat that holds the jagadmin password. I've also seen
> crashes in 3.5 if you create a connection cache and specify an incorrect
> interface DLL for instance.

...

> Andres Galeano wrote:

...

> > Jaguar CTS 3.0\bin\srv.log
> > Jaguar CTS 3.0\ini\afconfig.dat
> > Jaguar CTS 3.0\Repository\Server\Jaguar.props
> >
> > If you have a back up from before you changed the password, just restore
> > these 3 files and you will be able to start Jaguar again. I believe this is
> > because the jaguar.props file holds the Jaguar password.