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Advantage and MediSoft

6 posts in Networking Last posting was on 2003-09-15 14:34:33.0Z
Westley Annis [470624] Posted on 2003-09-08 06:22:22.0Z
From: "Westley Annis [470624]" <westley@da-parish.com>
Newsgroups: advantage.networking
Subject: Advantage and MediSoft
Date: Mon, 8 Sep 2003 01:22:22 -0500
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Just configured a new box to act as a server for the Advantage Server and
Medisoft software. Box is running WinNT WS sp6a which is the same as the
previous box. Network is pure TCP/IP.

Client is complaining of slow access time inside Medisoft. For example,
typing a patients name in the Search drop-down box sees a pause after each
letter is typed. Client claims it didn't happen on previous box.

I've tried duplicating all settings I can find. Clients are running Win95
and Win98.

Any suggestions?

Thanks,
Westley Annis


Karl Perry Posted on 2003-09-08 14:30:50.0Z
From: "Karl Perry" <kaperry@NOSPAMcablespeed.com>
Newsgroups: advantage.networking
References: <3f5c2091@solutions.advantagedatabase.com>
Subject: Re: Advantage and MediSoft
Date: Mon, 8 Sep 2003 07:30:50 -0700
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Xref: solutions.advantagedatabase.com Advantage.Networking:418
Article PK: 1131848


"Westley Annis [470624]" <westley@da-parish.com> wrote in message
news:3f5c2091@solutions.advantagedatabase.com...
> Just configured a new box to act as a server for the Advantage Server and
> Medisoft software. Box is running WinNT WS sp6a which is the same as the
> previous box. Network is pure TCP/IP.
>
> Client is complaining of slow access time inside Medisoft. For example,
> typing a patients name in the Search drop-down box sees a pause after each
> letter is typed. Client claims it didn't happen on previous box.
>
> I've tried duplicating all settings I can find. Clients are running Win95
> and Win98.
>
> Any suggestions?

Wesltey,

Have the client open ARC on the Medisoft workstation (not on the server).
Have them press Ctrl-R or choose Tools/Advantage Server Management from the
menu. Then, in Server Drive, have them type in either the mapped-drive/path
combo or the UNC path to the database, then press Enter. Does the utility
report a server connection?

I suspect that the system is automatically "falling back" to the local mode
because it's failing to connect to the ADS. If so, solve the ADS connection
problem.

Also: is the NT WS doing double-duty as a workstation? What's running on
that box if so? Have you set up the workstation as a server?

HTH,

Karl Perry


Westley Annis Posted on 2003-09-09 15:07:58.0Z
From: "Westley Annis" <westley@da-parish.com>
Newsgroups: advantage.networking
References: <3f5c2091@solutions.advantagedatabase.com> <3f5c937e@solutions.advantagedatabase.com>
Subject: Re: Advantage and MediSoft
Date: Tue, 9 Sep 2003 10:07:58 -0500
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Xref: solutions.advantagedatabase.com Advantage.Networking:419
Article PK: 1131849

Karl,

I tried to do your suggestions but MediSoft didn't have an option under
Tools/Advantage Server Management (using ver 7.2) and ARC is not on the
local workstation.

The box is set to do double-duty as a Workstation, but the only apps that
will be running on it is MediSoft and IE. I've been experiencing the
slowness even when no one is on the machine.

As best as I can tell, I do have the machine set up as a server.

Thanks,
Westley Annis

Karl Perry <kaperry@NOSPAMcablespeed.com> wrote in message
news:3f5c937e@solutions.advantagedatabase.com...
>
> "Westley Annis [470624]" <westley@da-parish.com> wrote in message
> news:3f5c2091@solutions.advantagedatabase.com...
> > Just configured a new box to act as a server for the Advantage Server
and
> > Medisoft software. Box is running WinNT WS sp6a which is the same as the
> > previous box. Network is pure TCP/IP.
> >
> > Client is complaining of slow access time inside Medisoft. For example,
> > typing a patients name in the Search drop-down box sees a pause after
each
> > letter is typed. Client claims it didn't happen on previous box.
> >
> > I've tried duplicating all settings I can find. Clients are running
Win95
> > and Win98.
> >
> > Any suggestions?
>
> Wesltey,
>
> Have the client open ARC on the Medisoft workstation (not on the server).
> Have them press Ctrl-R or choose Tools/Advantage Server Management from
the
> menu. Then, in Server Drive, have them type in either the
mapped-drive/path
> combo or the UNC path to the database, then press Enter. Does the utility
> report a server connection?
>
> I suspect that the system is automatically "falling back" to the local
mode
> because it's failing to connect to the ADS. If so, solve the ADS
connection
> problem.
>
> Also: is the NT WS doing double-duty as a workstation? What's running on
> that box if so? Have you set up the workstation as a server?
>
> HTH,
>
> Karl Perry
>
>


Westley Annis Posted on 2003-09-09 15:35:06.0Z
From: "Westley Annis" <westley@da-parish.com>
Newsgroups: advantage.networking
References: <3f5c2091@solutions.advantagedatabase.com> <3f5c937e@solutions.advantagedatabase.com>
Subject: Re: Advantage and MediSoft
Date: Tue, 9 Sep 2003 10:35:06 -0500
Lines: 61
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Path: solutions.advantagedatabase.com!solutions.advantagedatabase.com!67.35.240.31
Xref: solutions.advantagedatabase.com Advantage.Networking:420
Article PK: 1131851

Karl,

One thing I have just noticed is that I am seeing a lot of traffic on the
network from the server. The activity lights on both the hub and the PC are
constantly blinking. The other machines on the network are stable with just
a blink every now and then.

I suspect this is the problem, but need to know if Advantage does any type
of broadcasting. I'm not seeing any services installed that should be
causing this and only TCP/IP is installed.

Thanks again,
Westley Annis

Karl Perry <kaperry@NOSPAMcablespeed.com> wrote in message
news:3f5c937e@solutions.advantagedatabase.com...
>
> "Westley Annis [470624]" <westley@da-parish.com> wrote in message
> news:3f5c2091@solutions.advantagedatabase.com...
> > Just configured a new box to act as a server for the Advantage Server
and
> > Medisoft software. Box is running WinNT WS sp6a which is the same as the
> > previous box. Network is pure TCP/IP.
> >
> > Client is complaining of slow access time inside Medisoft. For example,
> > typing a patients name in the Search drop-down box sees a pause after
each
> > letter is typed. Client claims it didn't happen on previous box.
> >
> > I've tried duplicating all settings I can find. Clients are running
Win95
> > and Win98.
> >
> > Any suggestions?
>
> Wesltey,
>
> Have the client open ARC on the Medisoft workstation (not on the server).
> Have them press Ctrl-R or choose Tools/Advantage Server Management from
the
> menu. Then, in Server Drive, have them type in either the
mapped-drive/path
> combo or the UNC path to the database, then press Enter. Does the utility
> report a server connection?
>
> I suspect that the system is automatically "falling back" to the local
mode
> because it's failing to connect to the ADS. If so, solve the ADS
connection
> problem.
>
> Also: is the NT WS doing double-duty as a workstation? What's running on
> that box if so? Have you set up the workstation as a server?
>
> HTH,
>
> Karl Perry
>
>


Karl Perry Posted on 2003-09-09 15:39:46.0Z
From: "Karl Perry" <kaperry@NOSPAMcablespeed.com>
Newsgroups: advantage.networking
References: <3f5c2091@solutions.advantagedatabase.com> <3f5c937e@solutions.advantagedatabase.com> <3f5df33a@solutions.advantagedatabase.com>
Subject: Re: Advantage and MediSoft
Date: Tue, 9 Sep 2003 08:39:46 -0700
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Path: solutions.advantagedatabase.com!solutions.advantagedatabase.com!64.122.99.34
Xref: solutions.advantagedatabase.com Advantage.Networking:421
Article PK: 1131850

Westley,

You should really contact the supplier of Medisoft for this. Your company
paid a lot of money for Medisoft (I imagine) and part of their service
should be to make sure your connections are working.

You can downlod ARC from http://devzone.advantagedatabase.com. Log in, then
choose the Tools menu under the Downloads menu. Advantage Data Architect is
the first choice on the window.

Once you've installed ARC on your workstation, try what I suggested
yesterday.

Karl

"Westley Annis" <westley@da-parish.com> wrote in message
news:3f5df33a@solutions.advantagedatabase.com...
> Karl,
>
> One thing I have just noticed is that I am seeing a lot of traffic on the
> network from the server. The activity lights on both the hub and the PC
are
> constantly blinking. The other machines on the network are stable with
just
> a blink every now and then.
>
> I suspect this is the problem, but need to know if Advantage does any type
> of broadcasting. I'm not seeing any services installed that should be
> causing this and only TCP/IP is installed.
>
> Thanks again,
> Westley Annis
>
> Karl Perry <kaperry@NOSPAMcablespeed.com> wrote in message
> news:3f5c937e@solutions.advantagedatabase.com...
> >
> > "Westley Annis [470624]" <westley@da-parish.com> wrote in message
> > news:3f5c2091@solutions.advantagedatabase.com...
> > > Just configured a new box to act as a server for the Advantage Server
> and
> > > Medisoft software. Box is running WinNT WS sp6a which is the same as
the
> > > previous box. Network is pure TCP/IP.
> > >
> > > Client is complaining of slow access time inside Medisoft. For
example,
> > > typing a patients name in the Search drop-down box sees a pause after
> each
> > > letter is typed. Client claims it didn't happen on previous box.
> > >
> > > I've tried duplicating all settings I can find. Clients are running
> Win95
> > > and Win98.
> > >
> > > Any suggestions?
> >
> > Wesltey,
> >
> > Have the client open ARC on the Medisoft workstation (not on the
server).
> > Have them press Ctrl-R or choose Tools/Advantage Server Management from
> the
> > menu. Then, in Server Drive, have them type in either the
> mapped-drive/path
> > combo or the UNC path to the database, then press Enter. Does the
utility
> > report a server connection?
> >
> > I suspect that the system is automatically "falling back" to the local
> mode
> > because it's failing to connect to the ADS. If so, solve the ADS
> connection
> > problem.
> >
> > Also: is the NT WS doing double-duty as a workstation? What's running
on
> > that box if so? Have you set up the workstation as a server?
> >
> > HTH,
> >
> > Karl Perry
> >
> >
>
>


Westley Annis [470624] Posted on 2003-09-15 14:34:33.0Z
From: "Westley Annis [470624]" <westley@da-parish.com>
Newsgroups: advantage.networking
References: <3f5c2091@solutions.advantagedatabase.com> <3f5c937e@solutions.advantagedatabase.com> <3f5df33a@solutions.advantagedatabase.com> <3f5df514@solutions.advantagedatabase.com>
Subject: Re: Advantage and MediSoft
Date: Mon, 15 Sep 2003 09:34:33 -0500
Lines: 109
X-Priority: 3
X-MSMail-Priority: Normal
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Xref: solutions.advantagedatabase.com Advantage.Networking:422
Article PK: 1131852

Karl,

I finally got to download and install ARC and it is showing a normal
database connection. Not reporting any errors at all.

Any other ideas?

Thanks,
Westley Annis

"Karl Perry" <kaperry@NOSPAMcablespeed.com> wrote in message
news:3f5df514@solutions.advantagedatabase.com...
> Westley,
>
> You should really contact the supplier of Medisoft for this. Your company
> paid a lot of money for Medisoft (I imagine) and part of their service
> should be to make sure your connections are working.
>
> You can downlod ARC from http://devzone.advantagedatabase.com. Log in,
then
> choose the Tools menu under the Downloads menu. Advantage Data Architect
is
> the first choice on the window.
>
> Once you've installed ARC on your workstation, try what I suggested
> yesterday.
>
> Karl
>
> "Westley Annis" <westley@da-parish.com> wrote in message
> news:3f5df33a@solutions.advantagedatabase.com...
> > Karl,
> >
> > One thing I have just noticed is that I am seeing a lot of traffic on
the
> > network from the server. The activity lights on both the hub and the PC
> are
> > constantly blinking. The other machines on the network are stable with
> just
> > a blink every now and then.
> >
> > I suspect this is the problem, but need to know if Advantage does any
type
> > of broadcasting. I'm not seeing any services installed that should be
> > causing this and only TCP/IP is installed.
> >
> > Thanks again,
> > Westley Annis
> >
> > Karl Perry <kaperry@NOSPAMcablespeed.com> wrote in message
> > news:3f5c937e@solutions.advantagedatabase.com...
> > >
> > > "Westley Annis [470624]" <westley@da-parish.com> wrote in message
> > > news:3f5c2091@solutions.advantagedatabase.com...
> > > > Just configured a new box to act as a server for the Advantage
Server
> > and
> > > > Medisoft software. Box is running WinNT WS sp6a which is the same as
> the
> > > > previous box. Network is pure TCP/IP.
> > > >
> > > > Client is complaining of slow access time inside Medisoft. For
> example,
> > > > typing a patients name in the Search drop-down box sees a pause
after
> > each
> > > > letter is typed. Client claims it didn't happen on previous box.
> > > >
> > > > I've tried duplicating all settings I can find. Clients are running
> > Win95
> > > > and Win98.
> > > >
> > > > Any suggestions?
> > >
> > > Wesltey,
> > >
> > > Have the client open ARC on the Medisoft workstation (not on the
> server).
> > > Have them press Ctrl-R or choose Tools/Advantage Server Management
from
> > the
> > > menu. Then, in Server Drive, have them type in either the
> > mapped-drive/path
> > > combo or the UNC path to the database, then press Enter. Does the
> utility
> > > report a server connection?
> > >
> > > I suspect that the system is automatically "falling back" to the local
> > mode
> > > because it's failing to connect to the ADS. If so, solve the ADS
> > connection
> > > problem.
> > >
> > > Also: is the NT WS doing double-duty as a workstation? What's running
> on
> > > that box if so? Have you set up the workstation as a server?
> > >
> > > HTH,
> > >
> > > Karl Perry
> > >
> > >
> >
> >
>
>