Welcome to the Appeon(TM) for PowerBuilder(R) newsgroup.
This document contains information on how to best utilize the Sybase
Newsgroup Service as well as what you should expect from this service.
This newsgroup service was established by Sybase as a vehicle for
users to help each other and exchange problems, solutions,
information, and ideas. Sybase Technical Advisors as well as Appeon
employees and Team Sybase members may assist on the newsgroup as time
To ensure that we all receive the greatest benefit from this forum, we
have a few guidelines concerning its use:
1. Don't hesitate to ask simple questions. People get a sense of
accomplishment when they can answer them. Information and product
demonstrations can also be found at the following websites:
http://sybooks.sybase.com/onlinebooks/group-apn/apng0270e (Appeon 2.7)
http://www.sybase.com/support/manuals/ (Select Internet App/Devt Tools)
2. Some people practice Cyberspace Triage:
- There's too much to read so they make snap decisions about what to
skip. These busy people are sometimes the ones you WANT to read your
questions, so govern yourself accordingly.
- Put separate questions in separate messages. Some people skip
messages with more than one question.
- Use meaningful Subject headers, not vague descriptions like "Help!"
or "Urgent!". Some people only read messages with subjects that
interest them, and meaningful subjects also help folks who are
browsing the newsgroups.
- Start each message with "How do I [do some specific task or solve
some specific problem]?". Some people skip messages that don't start
with a question. Put supporting information AFTER the initial
- Be patient. If you don't get an answer in 48 hours, try rewording
your question and posting it again, or try posting it on a different
newsgroup. Keep this in mind: Very busy people in very busy newsgroups
sometimes don't read any messages that already have replies. They
figure the question's already been answered. If you don't get a
helpful reply within 48 hours, try posting it again.
- Don't reply to a question unless you're fairly sure you know the
answer--unless, of course, no one else has replied for two days or
more, then feel free to take a guess. But if you immediately reply
with a content-free message, you may create a victim of Cyberspace
3. If you have sample code, don't edit it, just copy and paste the
real thing. When you edit or re-type code, two bad things can happen:
(1) you might introduce new errors that will confuse the reader
(2) you might remove the real problem without knowing it.
However, everything you post to these newsgroups will be available for
the whole world to read, forever, so be careful with secret stuff.
Don't post customer support ID's, passwords or even database server IP
4. If you are getting an error message, post the exact text of the
message. If you are getting a General Protection Fault or an Invalid
- Include the module and address information
- Leave out the Dr. Watson information unless someone asks for it
- Tell us what you were doing when the error occurred.
5. Newsgroups and email work together:
- If you are really happy with an answer, send a "Thank You" via
email. Please don't post "Thank You" messages in the newsgroup. The
same applies to personal messages: send them by email. Exception:
Sometimes it's OK to post a "Yes, it worked!" reply in the newsgroup.
It may be helpful to others, especially if there was some doubt in the
original reply: "Try this, but I'm not sure if it will help."
- When posting a question in a newsgroup don't ask "Please reply by
email". Other people may benefit from the reply, and the public nature
of newsgroups is one of their main benefits.
- Don't ask your original question by email either--same reason.
6. Post plain text messages only! Don't include HTML tags or strange
MIME types... if you can't type it in Notepad, don't post it. That's
because many people read your messages in ASCII text format and the
other stuff gets in the way. Also, please don't use signature files.
- Don't attach any documents or files: no EXE files, no Word
documents, no UUENCODED text. And don't open or execute any
attachments to other peoples' messages. Viruses and worms lurk there!
7. Don't post the same question in more than one newsgroup at once.
8. Never post advertisements in technical newsgroups. The system
operators reserve the right to remove all inappropriate messages.
9. Don't use profanity, obscenities or racist remarks.
10. Please use your real name, not an alias. If you want to avoid
having your email address added to spam lists, just code it like
NOSPAM__userid@domain.com in the Free Agent options. That way
automated newsgroup crawlers will pick up an invalid address but real
human beings can still figure out how to send you email.
11. Use http://www.dejanews.com to see if your question has already
been answered. Don't post replies in Deja News, though, because they
don't get through to the newsgroups themselves. It's OK to post
replies via http://www.pfcguide.com.
12. Use http://mysupport.sybase.com and http://www.sybase.com to
search for documentation, etc. If you want to report a bug, do one of
- Phone tech support to find a number to call use
- Use CaseXpress at
13. When replying to a message, don't quote the entire contents of the
original message. Just include enough to let the reader know what
you're replying to. Put your reply ahead of the quotation. That
way, people don't have to scroll down to see new material.
14. Please be polite. Don't get carried away criticizing the products,
or other newsgroup members.
Best Regards From Your Newsgroup Moderator,
Subject: Welcome to the Appeon for PowerBuilder Newsgroup
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Date: 24 Dec 2003 04:19:41 -0800
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X-Original-Trace: 24 Dec 2003 04:19:41 -0800, vpn-concord-181.sybase.com
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Article PK: 20528
Welcome to the Appeon(TM) for PowerBuilder(R) newsgroup.