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Upgrading 5.2 to 5.5

2 posts in General Discussion Last posting was on 2004-07-23 17:10:41.0Z
Matthew Mamet Posted on 2004-07-21 17:25:34.0Z
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From: Matthew Mamet
Newsgroups: ianywhere.public.mbusinessanywhere.general
Subject: Upgrading 5.2 to 5.5
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I'm running M Business Application Edition 5.2 b41
We have deployed our web application to a 200+ group of reps
across the country on a Siemens SmartPhone with Pocket PC
2002

Our reps do all sync'ing wirelessly using their phones, they
are not provided laptops and do not sync using a cradle
ever.

I like to put together an upgrade plan to move from 5.2 to
the newest version 5.5
What can I expect when upgrading the server component? Is
there an upgrade path that is supported (ie. can run an .exe
and watch it go, call tech support if something blows up,
etc)

Also, is there anyway to avoid having the sales reps go to
the home office to upgrade their client piece to 5.5?

Finally, are there any estimates as to how long the upgrade
to the server should take? Can It be done overnight?

Any advice is greatly appreciated.


Tom Silverstrim Posted on 2004-07-23 17:10:41.0Z
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From: Tom Silverstrim
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Subject: Re: Upgrading 5.2 to 5.5
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> I'm running M Business Application Edition 5.2 b41
> We have deployed our web application to a 200+ group of
> reps across the country on a Siemens SmartPhone with
> Pocket PC 2002
>
> Our reps do all sync'ing wirelessly using their phones,
> they are not provided laptops and do not sync using a
> cradle ever.
>
> I like to put together an upgrade plan to move from 5.2 to
> the newest version 5.5
> What can I expect when upgrading the server component? Is
> there an upgrade path that is supported (ie. can run an
> exe and watch it go, call tech support if something blows
> up, etc)
>
> Also, is there anyway to avoid having the sales reps go to
> the home office to upgrade their client piece to 5.5?
>
> Finally, are there any estimates as to how long the
> upgrade to the server should take? Can It be done
> overnight?
>
> Any advice is greatly appreciated.

Matt,

The first step in the migration is upgrading the server.
Old clients will be able to sync successfully to a new
server. The key to a smooth upgrade is ensuring that your
sync.conf.default file is properly modified. For instance,
indicating your security certificate like this:

# Sagd_CertFileName "d:\avantgoserver/agint010104.crt"
Sagd_CertFileName "d:\avantgoserver/conf/foo.crt"

will cause the conf value to not be migrated. The correct
method is to delete the # and edit the existing vs. adding a
new line.
Another key is to ensure that you have a backup of the conf
directory. After migration, I will diff the old vs. the
migrated version of the sync.conf to confirm expected
values. In the migration, the user data is migrated and
there is nothing special about the server upgrade. I am
interested in understanding any difficulties you have in
this process and can help you through Support and/or your
Sales Engineer. This process should take no more than 2
hours.

Regarding upgrading the clients, there is no way to remotely
upgrade the clients. They will need a PC connection to do
this.

I hope this helps and please follow up if you have further
questions.

Tom Silverstrim