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Pylon Anywhere Issue (re post)

3 posts in General Discussion Last posting was on 2004-08-13 20:14:19.0Z
Dave Posted on 2004-08-11 06:01:11.0Z
From: "Dave" <newsATfureyDOTnet>
Newsgroups: ianywhere.public.general
Subject: Pylon Anywhere Issue (re post)
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Pylon Anywhere: 5.5.1.24
Server: Windows Server 2003
Mail: Exchange 2003
Transport: GPRS
Firewall/Proxy: ISA 2000


SERVER TO POCKET PC

I have gotten everything working, except the trigger (network push) to cause
the Pocket PC to sync isn't working. The Exchange Sniffer sees the change
(incoming e-mail, calendar change etc.) and attempts to network push to the
Pocket PC, the Pocket PC doesn't do anything (can't tell if it receives
network push or not).

If I do this over the LAN it works fine, stops working when we switch to
GPRS

POCKET PC TO SERVER

The Pocket PC can communicate with the server no problems, changes made are
reflected on server (i.e. desktop) in a couple of seconds without having to
click on Sync/SyncXpress, just happens (as it should).

QUESTIONS

1. How does the server tell (network push) the Pocket PC to sync?

2. Is there a specific port (outgoing) that needs to be opened? Currently I
have the following "inbound" ports configured; 80, 443, 3102 (can telnet
from Internet).

3. Is there a way to verify correct connectivity (port accessible etc.) with
Pocket PC from Pylon Anywhere server (telnet etc.)?


Any help would be greatly appreciated

Dave


Karim Gillani Posted on 2004-08-12 17:18:11.0Z
From: "Karim Gillani" <Karim.Gillani@sybase.com>
Newsgroups: ianywhere.public.general
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Subject: Re: Pylon Anywhere Issue (re post)
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Hi Dave,

For push messages to be sent to the client, you should have port 3102
outbound open. A push notification is sent accross this line to the device
to initiate a sync session. Below are the processes that occur during a
network push:

1. Pylon Anywhere client connects to the Pylon Anywhere server over TCP port
3102.

2. Pylon Anywhere Serve sends keep-alive packets to the device to keep the
connection active.

3. The PUSH DLL on the Domino server notifies Pylon Anywhere if new E-mail
arrived via HTTP Request contains user name of the user receiving the new
E-mail.

4. Pylon Anywhere connects to Domino using courier account or the user id
and password to obtain the header information of the new E-mail.

5. Pylon Anywhere server checks the header information to verify if the new
E-mail satisfy the user-defined Push filter.

6. If the filter is satisfied, then Pylon Anywhere sends a message to the
user's device and trigger it to synchronize (via the connection in step 1 )

7. The user's Pylon Anywhere client initiates the synchronization process of
the Inbox with the Pylon Anywhere Server. However, the Outbox will get
synchronized as well. Two birds in one stone

8. Now Pylon Anywhere connects to the Domino Server and gets the entire
E-mail again using either the courier account or user's ID and password.

9. The E-mail is delivered to the Client's Inbox.

Cheers,
Karim

"Dave" <newsATfureyDOTnet> wrote in message news:4119b761$1@forums-2-dub...
> Pylon Anywhere: 5.5.1.24
> Server: Windows Server 2003
> Mail: Exchange 2003
> Transport: GPRS
> Firewall/Proxy: ISA 2000
>
>
> SERVER TO POCKET PC
>
> I have gotten everything working, except the trigger (network push) to
cause
> the Pocket PC to sync isn't working. The Exchange Sniffer sees the change
> (incoming e-mail, calendar change etc.) and attempts to network push to
the
> Pocket PC, the Pocket PC doesn't do anything (can't tell if it receives
> network push or not).
>
> If I do this over the LAN it works fine, stops working when we switch to
> GPRS
>
> POCKET PC TO SERVER
>
> The Pocket PC can communicate with the server no problems, changes made
are
> reflected on server (i.e. desktop) in a couple of seconds without having
to
> click on Sync/SyncXpress, just happens (as it should).
>
> QUESTIONS
>
> 1. How does the server tell (network push) the Pocket PC to sync?
>
> 2. Is there a specific port (outgoing) that needs to be opened? Currently
I
> have the following "inbound" ports configured; 80, 443, 3102 (can telnet
> from Internet).
>
> 3. Is there a way to verify correct connectivity (port accessible etc.)
with
> Pocket PC from Pylon Anywhere server (telnet etc.)?
>
>
> Any help would be greatly appreciated
>
> Dave
>
>


Dave Posted on 2004-08-13 20:14:19.0Z
Reply-To: "Dave" <newsATfureyDOTnet>
From: "Dave" <newsATfureyDOTnet>
Newsgroups: ianywhere.public.general
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Subject: Re: Pylon Anywhere Issue (re post)
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Thanks for that information. I got network push working to my XDA II.

Dave

"Karim Gillani" <Karim.Gillani@sybase.com> wrote in message
news:411ba653@forums-1-dub...
> Hi Dave,
>
> For push messages to be sent to the client, you should have port 3102
> outbound open. A push notification is sent accross this line to the device
> to initiate a sync session. Below are the processes that occur during a
> network push:
>
> 1. Pylon Anywhere client connects to the Pylon Anywhere server over TCP
> port
> 3102.
>
> 2. Pylon Anywhere Serve sends keep-alive packets to the device to keep the
> connection active.
>
> 3. The PUSH DLL on the Domino server notifies Pylon Anywhere if new E-mail
> arrived via HTTP Request contains user name of the user receiving the new
> E-mail.
>
> 4. Pylon Anywhere connects to Domino using courier account or the user id
> and password to obtain the header information of the new E-mail.
>
> 5. Pylon Anywhere server checks the header information to verify if the
> new
> E-mail satisfy the user-defined Push filter.
>
> 6. If the filter is satisfied, then Pylon Anywhere sends a message to the
> user's device and trigger it to synchronize (via the connection in step
> 1 )
>
> 7. The user's Pylon Anywhere client initiates the synchronization process
> of
> the Inbox with the Pylon Anywhere Server. However, the Outbox will get
> synchronized as well. Two birds in one stone
>
> 8. Now Pylon Anywhere connects to the Domino Server and gets the entire
> E-mail again using either the courier account or user's ID and password.
>
> 9. The E-mail is delivered to the Client's Inbox.
>
> Cheers,
> Karim
>
> "Dave" <newsATfureyDOTnet> wrote in message
> news:4119b761$1@forums-2-dub...
>> Pylon Anywhere: 5.5.1.24
>> Server: Windows Server 2003
>> Mail: Exchange 2003
>> Transport: GPRS
>> Firewall/Proxy: ISA 2000
>>
>>
>> SERVER TO POCKET PC
>>
>> I have gotten everything working, except the trigger (network push) to
> cause
>> the Pocket PC to sync isn't working. The Exchange Sniffer sees the change
>> (incoming e-mail, calendar change etc.) and attempts to network push to
> the
>> Pocket PC, the Pocket PC doesn't do anything (can't tell if it receives
>> network push or not).
>>
>> If I do this over the LAN it works fine, stops working when we switch to
>> GPRS
>>
>> POCKET PC TO SERVER
>>
>> The Pocket PC can communicate with the server no problems, changes made
> are
>> reflected on server (i.e. desktop) in a couple of seconds without having
> to
>> click on Sync/SyncXpress, just happens (as it should).
>>
>> QUESTIONS
>>
>> 1. How does the server tell (network push) the Pocket PC to sync?
>>
>> 2. Is there a specific port (outgoing) that needs to be opened? Currently
> I
>> have the following "inbound" ports configured; 80, 443, 3102 (can telnet
>> from Internet).
>>
>> 3. Is there a way to verify correct connectivity (port accessible etc.)
> with
>> Pocket PC from Pylon Anywhere server (telnet etc.)?
>>
>>
>> Any help would be greatly appreciated
>>
>> Dave
>>
>>
>
>