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Hello?

5 posts in QAnywhere Last posting was on 2004-11-16 16:18:27.0Z
Ken M Posted on 2004-08-12 15:41:49.0Z
From: Ken M <wgold_NOSPAM@flyingplastic.com>
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Subject: Hello?
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Article PK: 18746

Is this forum even monitored?

2 questions.. 2 Days.. 0 Responses..

This is what our support dollars buy?! LOL!

Ken


Chris Keating (iAnywhere Solutions) Posted on 2004-08-12 18:58:47.0Z
From: "Chris Keating \(iAnywhere Solutions\)" <Spam_NoThanks_keating@iAnywhere.com>
Newsgroups: ianywhere.public.sqlanywhere.qanywhere
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Subject: Re: Hello?
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Article PK: 18745

As an FYI, the newsgroups are provided by Sybase for the benefit of the user
community to complement other self-help options. The activity that occurs in
these groups is from the members of the user community and is not a
communication channel to Sybase. If you want to work with Sybase/iAnywhere
on a particular question, you should open a technical support case.

/ck

"Ken M" <wgold_NOSPAM@flyingplastic.com> wrote in message
news:411b8fbd$1@forums-1-dub...
> Is this forum even monitored?
>
> 2 questions.. 2 Days.. 0 Responses..
>
> This is what our support dollars buy?! LOL!
>
> Ken
>


Raymond Kwong Posted on 2004-09-08 14:18:40.0Z
From: "Raymond Kwong" <rkwong@ianywhere.com>
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Article PK: 18752

Ken,

In addition to what Chris has stated, we verified in our system to see if
there are any support contracts from your Company using the search term
Flying Plastic

I cannot find any.

If there are support dollars that your company has already invested, please
feel free to contact our support staff (as listed in
http://www.ianywhere.com/support/contact/contact_support.html) (quote your
company's site ID if you have one) to open a support case.

Otherwise it should be made aware that newsgroup questions do not have an
expected turnaround time, and that staff from iAnywhere responds to them
when they have extra time after dealing with different development projects
or cases opened properly by paid customers. These other tasks almost always
take precedence over any newsgroup postings, especially those that we cannot
verify whether they are from paid customers.

Raymond Kwong
iAnywhere Solutions

"Ken M" <wgold_NOSPAM@flyingplastic.com> wrote in message
news:411b8fbd$1@forums-1-dub...
> Is this forum even monitored?
>
> 2 questions.. 2 Days.. 0 Responses..
>
> This is what our support dollars buy?! LOL!
>
> Ken
>


Ken M Posted on 2004-11-02 22:30:57.0Z
From: Ken M <wgold_NOSPAM@flyingplastic.com>
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Subject: Re: Hello?
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Article PK: 10435

In other words -

"We have a forum to answer your questions when and if we feel like it.
Get over it."

Nice Answer!

One of the absolute BEST available, I'm sure! Mine was the 4th question
in this graveyard of a forum - yet nobody could be bothered to answer it
for well over 24 hours.

Good thing the company I'm contracted through (thus you didn't find the
support contract) called you directly and got answers for me..

Not that it matters but ... I think it's funny that you had time to
lookup my company name, contract status, AND reply to this prodding jibe
WITHOUT bothering to answer my initial question. Seems to me that you
have the time, but would rather find ways to NOT answer.

Oh - and for those who don't know, if you UPGRADE from 8.x to 9.x, you
will NOT get the qAnywhere docs installed. You'll have to install 9.x
fresh to get any documentation on it at all.

Here I am on 9.0.2 and -- guess what? The promised developer docs still
don't contain a JMS->QAnywhere example. Once installed it will not tell
you how to write a client. It will not tell you how to write an
application. It will tell you that QAnywhere is a nice addition to
MobilLink, thank you drive through.

Is this what OO developers mean as a "Weak Reference". :P


K


don't bother replying, I've removed this junk from my email client.

Raymond Kwong wrote:
> Ken,
>
> In addition to what Chris has stated, we verified in our system to see if
> there are any support contracts from your Company using the search term
> Flying Plastic
>
> I cannot find any.
>
> If there are support dollars that your company has already invested, please
> feel free to contact our support staff (as listed in
> http://www.ianywhere.com/support/contact/contact_support.html) (quote your
> company's site ID if you have one) to open a support case.
>
> Otherwise it should be made aware that newsgroup questions do not have an
> expected turnaround time, and that staff from iAnywhere responds to them
> when they have extra time after dealing with different development projects
> or cases opened properly by paid customers. These other tasks almost always
> take precedence over any newsgroup postings, especially those that we cannot
> verify whether they are from paid customers.
>
> Raymond Kwong
> iAnywhere Solutions
>
> "Ken M" <wgold_NOSPAM@flyingplastic.com> wrote in message
> news:411b8fbd$1@forums-1-dub...
>
>>Is this forum even monitored?
>>
>>2 questions.. 2 Days.. 0 Responses..
>>
>>This is what our support dollars buy?! LOL!
>>
>>Ken
>>
>
>
>


Tom Slee Posted on 2004-11-16 16:18:27.0Z
From: Tom Slee <tom.slee@sybase.com>
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Article PK: 10437

In case you are still monitoring (and for any others who are following
this thread).

First, I'm not entirely sure what you mean by "upgrading" from 8.x to
9.x, but you are correct that version 9 is a complete new software
install. You cannot patch your version 8 software to version 9.

On the other hand, you can upgrade your existing software from 9.0.1 to
9.0.2 from the downloads page at
http://downloads.sybase.com/swd/summary.do. The documentation is
provided there as a *separate* download and is listed as SQL Anywhere
Studio - 9.0.2 Documentation (English). This route of providing the
documentation as a separate download was chosen to keep the download
sizes more moderate.

The 9.0.2 documentation is also available directly on the web at
http://www.ianywhere.com/developer/product_manuals/sqlanywhere/0902/en/html/index.html

Once you get the 9.0.2 documentation, you may want to look in the
following places for information on QAnywhere JMS features:

QAnywhere User's Guide > Setting Up QAnywhere Messaging > Using JMS
Connectors
QAnywhere User's Guide > Tutorial: A Sample QAnywhere Application >
Lesson 6: Start a JMS connector

Tom Slee
SQL Anywhere Studio Documentation

Ken M wrote:
> In other words -
>
> "We have a forum to answer your questions when and if we feel like it.
> Get over it."
>
> Nice Answer!
>
> One of the absolute BEST available, I'm sure! Mine was the 4th question
> in this graveyard of a forum - yet nobody could be bothered to answer it
> for well over 24 hours.
>
> Good thing the company I'm contracted through (thus you didn't find the
> support contract) called you directly and got answers for me..
>
> Not that it matters but ... I think it's funny that you had time to
> lookup my company name, contract status, AND reply to this prodding jibe
> WITHOUT bothering to answer my initial question. Seems to me that you
> have the time, but would rather find ways to NOT answer.
>
> Oh - and for those who don't know, if you UPGRADE from 8.x to 9.x, you
> will NOT get the qAnywhere docs installed. You'll have to install 9.x
> fresh to get any documentation on it at all.
>
> Here I am on 9.0.2 and -- guess what? The promised developer docs still
> don't contain a JMS->QAnywhere example. Once installed it will not tell
> you how to write a client. It will not tell you how to write an
> application. It will tell you that QAnywhere is a nice addition to
> MobilLink, thank you drive through.
>
> Is this what OO developers mean as a "Weak Reference". :P
>
>
> K
>
>
> don't bother replying, I've removed this junk from my email client.
>
>
> Raymond Kwong wrote:
>
>> Ken,
>>
>> In addition to what Chris has stated, we verified in our system to see if
>> there are any support contracts from your Company using the search term
>> Flying Plastic
>>
>> I cannot find any.
>>
>> If there are support dollars that your company has already invested,
>> please
>> feel free to contact our support staff (as listed in
>> http://www.ianywhere.com/support/contact/contact_support.html) (quote
>> your
>> company's site ID if you have one) to open a support case.
>>
>> Otherwise it should be made aware that newsgroup questions do not have an
>> expected turnaround time, and that staff from iAnywhere responds to them
>> when they have extra time after dealing with different development
>> projects
>> or cases opened properly by paid customers. These other tasks almost
>> always
>> take precedence over any newsgroup postings, especially those that we
>> cannot
>> verify whether they are from paid customers.
>>
>> Raymond Kwong
>> iAnywhere Solutions
>>
>> "Ken M" <wgold_NOSPAM@flyingplastic.com> wrote in message
>> news:411b8fbd$1@forums-1-dub...
>>
>>> Is this forum even monitored?
>>>
>>> 2 questions.. 2 Days.. 0 Responses..
>>>
>>> This is what our support dollars buy?! LOL!
>>>
>>> Ken
>>>
>>
>>
>>