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How to best handle -85 communication error?

7 posts in General Discussion Last posting was on 2005-01-19 11:04:42.0Z
Bill Aumen Posted on 2005-01-14 18:35:45.0Z
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From: Bill Aumen
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Subject: How to best handle -85 communication error?
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When my users run into to -8 communication errors, I can
quite often find and fix the LAN problem. But I am sure
taking a lot of deserved flak for the fact that Windows is
resilient enough to recover, while my apps are dead.

Is there any easy way to make my ASA connections more
relilient?

TIA,
Bill


Robert Waywell Posted on 2005-01-14 19:18:59.0Z
From: "Robert Waywell" <nospam_rwaywell@ianywhere.com>
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Bill,
Are you saying that something like a file copy that is in progress when
the network drops is able to continue from the same point when the
connection is restored? I'm looking for a better understanding of what is
being considered 'recovery' by Windows.

--
-----------------------------------------------
Robert Waywell
Sybase Adaptive Server Anywhere Developer - Version 8
Sybase Certified Professional

Sybase's iAnywhere Solutions

Please respond ONLY to newsgroup

EBF's and Patches: http://downloads.sybase.com
choose SQL Anywhere Studio >> change 'time frame' to all

To Submit Bug Reports:
http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug

SQL Anywhere Studio Supported Platforms and Support Status
http://my.sybase.com/detail?id=1002288

Whitepapers, TechDocs, and bug fixes are all available through the iAnywhere
Developer Community at www.ianywhere.com/developer

<Bill Aumen> wrote in message news:41e810fa.1e83.1681692777@sybase.com...
> When my users run into to -8 communication errors, I can
> quite often find and fix the LAN problem. But I am sure
> taking a lot of deserved flak for the fact that Windows is
> resilient enough to recover, while my apps are dead.
>
> Is there any easy way to make my ASA connections more
> relilient?
>
> TIA,
> Bill


Bill Aumen Posted on 2005-01-17 04:06:00.0Z
Sender: 20b0.41e859d7.1804289383@sybase.com
From: Bill Aumen
Newsgroups: ianywhere.public.general
Subject: Re: How to best handle -85 communication error?
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Hi Robert,

I am not saying Windows is that... smart. But Windows
re-connects automatically after transient network errors,
and the users never knew there was a problem (unless they
were in the midst of a file copy). That's the rub: from the
user's viewpoint, "nothing is wrong except with ASA."

Bill

> Bill,
> Are you saying that something like a file copy that is
> in progress when the network drops is able to continue
> from the same point when the connection is restored? I'm
> looking for a better understanding of what is being
> considered 'recovery' by Windows.
>
> --
> -----------------------------------------------
> Robert Waywell
> Sybase Adaptive Server Anywhere Developer - Version 8
> Sybase Certified Professional
>
> Sybase's iAnywhere Solutions
>
> Please respond ONLY to newsgroup
>
> EBF's and Patches: http://downloads.sybase.com
> choose SQL Anywhere Studio >> change 'time frame' to all
>
> To Submit Bug Reports:
>
http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug
>
> SQL Anywhere Studio Supported Platforms and Support Status
> http://my.sybase.com/detail?id=1002288
>
> Whitepapers, TechDocs, and bug fixes are all available
> through the iAnywhere Developer Community at
> www.ianywhere.com/developer
>
> <Bill Aumen> wrote in message
> > news:41e810fa.1e83.1681692777@sybase.com... When my
> > users run into to -8 communication errors, I can quite
> > often find and fix the LAN problem. But I am sure taking
> > a lot of deserved flak for the fact that Windows is
> resilient enough to recover, while my apps are dead. >
> > Is there any easy way to make my ASA connections more
> > relilient?
> >
> > TIA,
> > Bill
>
>


Breck Carter [TeamSybase] Posted on 2005-01-17 12:02:12.0Z
From: "Breck Carter [TeamSybase]" <NOSPAM__bcarter@risingroad.com>
Newsgroups: ianywhere.public.general
Subject: Re: How to best handle -85 communication error?
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Article PK: 7948

Perhaps you could add logic to your application to automatically
reconnect when it detects a problem.

Breck

On 16 Jan 2005 20:06:00 -0800, Bill Aumen wrote:

>Hi Robert,
>
>I am not saying Windows is that... smart. But Windows
>re-connects automatically after transient network errors,
>and the users never knew there was a problem (unless they
>were in the midst of a file copy). That's the rub: from the
>user's viewpoint, "nothing is wrong except with ASA."
>
>Bill
>
>> Bill,
>> Are you saying that something like a file copy that is
>> in progress when the network drops is able to continue
>> from the same point when the connection is restored? I'm
>> looking for a better understanding of what is being
>> considered 'recovery' by Windows.
>>
>> --
>> -----------------------------------------------
>> Robert Waywell
>> Sybase Adaptive Server Anywhere Developer - Version 8
>> Sybase Certified Professional
>>
>> Sybase's iAnywhere Solutions
>>
>> Please respond ONLY to newsgroup
>>
>> EBF's and Patches: http://downloads.sybase.com
>> choose SQL Anywhere Studio >> change 'time frame' to all
>>
>> To Submit Bug Reports:
>>
>http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug
>>
>> SQL Anywhere Studio Supported Platforms and Support Status
>> http://my.sybase.com/detail?id=1002288
>>
>> Whitepapers, TechDocs, and bug fixes are all available
>> through the iAnywhere Developer Community at
>> www.ianywhere.com/developer
>>
>> <Bill Aumen> wrote in message
>> > news:41e810fa.1e83.1681692777@sybase.com... When my
>> > users run into to -8 communication errors, I can quite
>> > often find and fix the LAN problem. But I am sure taking
>> > a lot of deserved flak for the fact that Windows is
>> resilient enough to recover, while my apps are dead. >
>> > Is there any easy way to make my ASA connections more
>> > relilient?
>> >
>> > TIA,
>> > Bill
>>
>>

--
SQL Anywhere Studio 9 Developer's Guide
Buy the book: http://www.amazon.com/exec/obidos/ASIN/1556225067/risingroad-20
bcarter@risingroad.com
RisingRoad SQL Anywhere and MobiLink Professional Services
www.risingroad.com


Robert Waywell Posted on 2005-01-17 19:58:58.0Z
From: "Robert Waywell" <nospam_rwaywell@ianywhere.com>
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Subject: Re: How to best handle -85 communication error?
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I think what you are observing is the difference between a persistent
connection such as the database connection and short lived, periodic
connections used for other tasks. A connection to a mapped drive doesn't
persist for the duration of the time the drive is mapped, it is connected to
'on demand'. A web page request would be another example where the
connection does not persist between requests. Neither of those examples
require a persistent state on the server side.

As Breck suggests, you will likely need to include logic in your application
to handle the reconnection. You will likely also want to diagnose the
underlying network issues, whether those are simply timeouts or something
more.

--
-----------------------------------------------
Robert Waywell
Sybase Adaptive Server Anywhere Developer - Version 8
Sybase Certified Professional

Sybase's iAnywhere Solutions

Please respond ONLY to newsgroup

EBF's and Patches: http://downloads.sybase.com
choose SQL Anywhere Studio >> change 'time frame' to all

To Submit Bug Reports:
http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug

SQL Anywhere Studio Supported Platforms and Support Status
http://my.sybase.com/detail?id=1002288

Whitepapers, TechDocs, and bug fixes are all available through the iAnywhere
Developer Community at www.ianywhere.com/developer

<Bill Aumen> wrote in message news:41eb39a5.4d06.1681692777@sybase.com...
> Hi Robert,
>
> I am not saying Windows is that... smart. But Windows
> re-connects automatically after transient network errors,
> and the users never knew there was a problem (unless they
> were in the midst of a file copy). That's the rub: from the
> user's viewpoint, "nothing is wrong except with ASA."
>
> Bill
>
> > Bill,
> > Are you saying that something like a file copy that is
> > in progress when the network drops is able to continue
> > from the same point when the connection is restored? I'm
> > looking for a better understanding of what is being
> > considered 'recovery' by Windows.
> >
> > --
> > -----------------------------------------------
> > Robert Waywell
> > Sybase Adaptive Server Anywhere Developer - Version 8
> > Sybase Certified Professional
> >
> > Sybase's iAnywhere Solutions
> >
> > Please respond ONLY to newsgroup
> >
> > EBF's and Patches: http://downloads.sybase.com
> > choose SQL Anywhere Studio >> change 'time frame' to all
> >
> > To Submit Bug Reports:
> >
>
http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug
> >
> > SQL Anywhere Studio Supported Platforms and Support Status
> > http://my.sybase.com/detail?id=1002288
> >
> > Whitepapers, TechDocs, and bug fixes are all available
> > through the iAnywhere Developer Community at
> > www.ianywhere.com/developer
> >
> > <Bill Aumen> wrote in message
> > > news:41e810fa.1e83.1681692777@sybase.com... When my
> > > users run into to -8 communication errors, I can quite
> > > often find and fix the LAN problem. But I am sure taking
> > > a lot of deserved flak for the fact that Windows is
> > resilient enough to recover, while my apps are dead. >
> > > Is there any easy way to make my ASA connections more
> > > relilient?
> > >
> > > TIA,
> > > Bill
> >
> >


Bill Aumen Posted on 2005-01-18 16:30:50.0Z
Sender: 7351.41ed393d.1804289383@sybase.com
From: Bill Aumen
Newsgroups: ianywhere.public.general
Subject: Re: How to best handle -85 communication error?
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Article PK: 7955

Thanks Breck and Robert,

I was hoping you would shoot a silver bullet my way. :-)

There is a technical distinction as you pointed out, but to
the users, "Windows works and our apps don't".

I have scoped out the automatic re-connect method, and it is
do-able in my PowerBuilder apps, but will require a few days
work per app.

When we had 100 user LANs that were all internal, this was
not a needed feature. But the LANs/WANs of today are of
course larger and more complex. I work with some pretty well
engineered LANs, but "stuff happens."

It seems to me some enhancements in the server and client
drivers could produce a valuable new feature. We can't be
the only ones in the world experiencing this problem.

Thanks,
Bill

> I think what you are observing is the difference between a
> persistent connection such as the database connection and
> short lived, periodic connections used for other tasks. A
> connection to a mapped drive doesn't persist for the
> duration of the time the drive is mapped, it is connected
> to 'on demand'. A web page request would be another
> example where the connection does not persist between
> requests. Neither of those examples require a persistent
> state on the server side.
>
> As Breck suggests, you will likely need to include logic
> in your application to handle the reconnection. You will
> likely also want to diagnose the underlying network issues
> , whether those are simply timeouts or something more.
>
> --
> -----------------------------------------------
> Robert Waywell
> Sybase Adaptive Server Anywhere Developer - Version 8
> Sybase Certified Professional
>
> Sybase's iAnywhere Solutions
>
> Please respond ONLY to newsgroup
>
> EBF's and Patches: http://downloads.sybase.com
> choose SQL Anywhere Studio >> change 'time frame' to all
>
> To Submit Bug Reports:
>
http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug
>
> SQL Anywhere Studio Supported Platforms and Support Status
> http://my.sybase.com/detail?id=1002288
>
> Whitepapers, TechDocs, and bug fixes are all available
> through the iAnywhere Developer Community at
> www.ianywhere.com/developer
>
> <Bill Aumen> wrote in message
> > news:41eb39a5.4d06.1681692777@sybase.com... Hi Robert,
> >
> > I am not saying Windows is that... smart. But Windows
> > re-connects automatically after transient network errors
> > , and the users never knew there was a problem (unless
> > they were in the midst of a file copy). That's the rub:
> > from the user's viewpoint, "nothing is wrong except with
> ASA." >
> > Bill
> >
> > > Bill,
> > > Are you saying that something like a file copy
> > > that is in progress when the network drops is able to
> > > continue from the same point when the connection is
> > > restored? I'm looking for a better understanding of
> > > what is being considered 'recovery' by Windows.
> > >
> > > --
> > > -----------------------------------------------
> > > Robert Waywell
> > > Sybase Adaptive Server Anywhere Developer - Version 8
> > > Sybase Certified Professional
> > >
> > > Sybase's iAnywhere Solutions
> > >
> > > Please respond ONLY to newsgroup
> > >
> > > EBF's and Patches: http://downloads.sybase.com
> > > choose SQL Anywhere Studio >> change 'time frame' to
> > all >
> > > To Submit Bug Reports:
> > >
> >
>
http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug
> > >
> > > SQL Anywhere Studio Supported Platforms and Support
> > > Status http://my.sybase.com/detail?id=1002288
> > >
> > > Whitepapers, TechDocs, and bug fixes are all available
> > > through the iAnywhere Developer Community at
> > > www.ianywhere.com/developer
> > >
> > > <Bill Aumen> wrote in message
> > > > news:41e810fa.1e83.1681692777@sybase.com... When my
> > > > users run into to -8 communication errors, I can
> > > > quite often find and fix the LAN problem. But I am
> > > > sure taking a lot of deserved flak for the fact that
> > > Windows is resilient enough to recover, while my apps
> > > > are dead. > Is there any easy way to make my ASA
> > > > connections more relilient?
> > > >
> > > > TIA,
> > > > Bill
> > >
> > >
>
>


Breck Carter [TeamSybase] Posted on 2005-01-19 11:04:42.0Z
From: "Breck Carter [TeamSybase]" <NOSPAM__bcarter@risingroad.com>
Newsgroups: ianywhere.public.general
Subject: Re: How to best handle -85 communication error?
Organization: RisingRoad Professional Services
Reply-To: NOSPAM__bcarter@risingroad.com
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Article PK: 7958

Please post your suggestion in the product_futures_discussion
newsgroup.

Breck

On 18 Jan 2005 08:30:50 -0800, Bill Aumen wrote:

>Thanks Breck and Robert,
>
>I was hoping you would shoot a silver bullet my way. :-)
>
>There is a technical distinction as you pointed out, but to
>the users, "Windows works and our apps don't".
>
>I have scoped out the automatic re-connect method, and it is
>do-able in my PowerBuilder apps, but will require a few days
>work per app.
>
>When we had 100 user LANs that were all internal, this was
>not a needed feature. But the LANs/WANs of today are of
>course larger and more complex. I work with some pretty well
>engineered LANs, but "stuff happens."
>
>It seems to me some enhancements in the server and client
>drivers could produce a valuable new feature. We can't be
>the only ones in the world experiencing this problem.
>
>Thanks,
>Bill
>
>> I think what you are observing is the difference between a
>> persistent connection such as the database connection and
>> short lived, periodic connections used for other tasks. A
>> connection to a mapped drive doesn't persist for the
>> duration of the time the drive is mapped, it is connected
>> to 'on demand'. A web page request would be another
>> example where the connection does not persist between
>> requests. Neither of those examples require a persistent
>> state on the server side.
>>
>> As Breck suggests, you will likely need to include logic
>> in your application to handle the reconnection. You will
>> likely also want to diagnose the underlying network issues
>> , whether those are simply timeouts or something more.
>>
>> --
>> -----------------------------------------------
>> Robert Waywell
>> Sybase Adaptive Server Anywhere Developer - Version 8
>> Sybase Certified Professional
>>
>> Sybase's iAnywhere Solutions
>>
>> Please respond ONLY to newsgroup
>>
>> EBF's and Patches: http://downloads.sybase.com
>> choose SQL Anywhere Studio >> change 'time frame' to all
>>
>> To Submit Bug Reports:
>>
>http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug
>>
>> SQL Anywhere Studio Supported Platforms and Support Status
>> http://my.sybase.com/detail?id=1002288
>>
>> Whitepapers, TechDocs, and bug fixes are all available
>> through the iAnywhere Developer Community at
>> www.ianywhere.com/developer
>>
>> <Bill Aumen> wrote in message
>> > news:41eb39a5.4d06.1681692777@sybase.com... Hi Robert,
>> >
>> > I am not saying Windows is that... smart. But Windows
>> > re-connects automatically after transient network errors
>> > , and the users never knew there was a problem (unless
>> > they were in the midst of a file copy). That's the rub:
>> > from the user's viewpoint, "nothing is wrong except with
>> ASA." >
>> > Bill
>> >
>> > > Bill,
>> > > Are you saying that something like a file copy
>> > > that is in progress when the network drops is able to
>> > > continue from the same point when the connection is
>> > > restored? I'm looking for a better understanding of
>> > > what is being considered 'recovery' by Windows.
>> > >
>> > > --
>> > > -----------------------------------------------
>> > > Robert Waywell
>> > > Sybase Adaptive Server Anywhere Developer - Version 8
>> > > Sybase Certified Professional
>> > >
>> > > Sybase's iAnywhere Solutions
>> > >
>> > > Please respond ONLY to newsgroup
>> > >
>> > > EBF's and Patches: http://downloads.sybase.com
>> > > choose SQL Anywhere Studio >> change 'time frame' to
>> > all >
>> > > To Submit Bug Reports:
>> > >
>> >
>>
>http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug
>> > >
>> > > SQL Anywhere Studio Supported Platforms and Support
>> > > Status http://my.sybase.com/detail?id=1002288
>> > >
>> > > Whitepapers, TechDocs, and bug fixes are all available
>> > > through the iAnywhere Developer Community at
>> > > www.ianywhere.com/developer
>> > >
>> > > <Bill Aumen> wrote in message
>> > > > news:41e810fa.1e83.1681692777@sybase.com... When my
>> > > > users run into to -8 communication errors, I can
>> > > > quite often find and fix the LAN problem. But I am
>> > > > sure taking a lot of deserved flak for the fact that
>> > > Windows is resilient enough to recover, while my apps
>> > > > are dead. > Is there any easy way to make my ASA
>> > > > connections more relilient?
>> > > >
>> > > > TIA,
>> > > > Bill
>> > >
>> > >
>>
>>

--
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