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Print Error -1

2 posts in Appeon (partner product) Last posting was on 2005-01-26 08:33:07.0Z
Robert E. Baluyot Posted on 2005-01-25 05:57:05.0Z
Reply-To: "Robert E. Baluyot" <robert.baluyot@astech.net.ph>
From: "Robert E. Baluyot" <robert.baluyot@astech.net.ph>
Newsgroups: sybase.public.appeon
Subject: Print Error -1
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Article PK: 20843

Have complete installation of Appeon 2.8 and set PDFPrinter as default
printer.

When I try to run sales_application demo, and view graphical report from one
of the module. at first it will generate the graphs but after several
reports view it will suddenly prompt a message print error -1.

Have notice message from jaguar console saying
Thread Excemption -15
Thread Excemption -20
and so on.
upon viewing appeonlog there seems no problem encounter but with jaguar log.
please see below message found.

Jan 25 13:33:59 2005: SystemException: INTERNAL
(ASInterface/graphicservice/generateimage - @192.168.0.4)
Jan 25 13:34:06 2005: Java VM loaded. Version: 1.4.2_03, Vendor: Sun
Microsystems Inc.

Jan 25 13:34:06 2005: SystemException: INTERNAL
(ASInterface/graphicservice/generateimage - @192.168.0.4)
Jan 25 13:34:13 2005: Java VM loaded. Version: 1.4.2_03, Vendor: Sun
Microsystems Inc.

Jan 25 13:34:13 2005: SystemException: INTERNAL
(ASInterface/graphicservice/generateimage - @192.168.0.4)
Jan 25 13:34:13 2005: Java VM loaded. Version: 1.4.2_03, Vendor: Sun
Microsystems Inc.

Jan 25 13:34:13 2005: SystemException: INTERNAL
(ASInterface/graphicservice/generateimage - @192.168.0.4)

What should i do to solve this please help.


TIA
Robert Baluyot


Julie Jiang Posted on 2005-01-26 08:33:07.0Z
From: "Julie Jiang" <julie.jiang@appeon.net>
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Article PK: 12641

Hi Robert,

Did you uninstall an earlier version of Appeon and then install 2.8? If that is
the case, please uninstall the PDFPrinter and then install the PDFPrinter
version that is bundled with the Appeon version you are now using.

After the PDFPrinter reinstall, please
1. Clear all the Internet Explorer temporary files
2. Remove the file in the \WINNT\Downloaded Program Files folder
3. Start EAServer from the Windows Start menu (do not start EAServer as a
service)

If the problem still exists, please give me more information:
1. The full version number of PowerBuilder, Appeon and EAServer
2. The operating system type and version
3. The error screenshot
4. Which database are you using? If you are using Microsoft SQL server, go to
the folder \\svrtestql\EAServer\java\lib, and get the size information of
msbase; mssqlserver; msutil (we want to check that the JDBC driver of the
database is correct). If you are using another database, please also give me
the size information of the relevant driver.
5. Check the size of pbjdbc1290.jar or pbjdbc1280.jar (depending on the
PowerBuilder version you are using) at %JAGUAR%\Shared\PowerBuilder.

You can directly send the information to my email address.

Regards,
Julie&#12288;&#12288;

"Robert E. Baluyot" <robert.baluyot@astech.net.ph> wrote in message
news:41f5dfb1$1@forums-1-dub...
> Have complete installation of Appeon 2.8 and set PDFPrinter as default
> printer.
>
> When I try to run sales_application demo, and view graphical report from one
> of the module. at first it will generate the graphs but after several
> reports view it will suddenly prompt a message print error -1.
>
> Have notice message from jaguar console saying
> Thread Excemption -15
> Thread Excemption -20
> and so on.
> upon viewing appeonlog there seems no problem encounter but with jaguar log.
> please see below message found.
>
> Jan 25 13:33:59 2005: SystemException: INTERNAL
> (ASInterface/graphicservice/generateimage - @192.168.0.4)
> Jan 25 13:34:06 2005: Java VM loaded. Version: 1.4.2_03, Vendor: Sun
> Microsystems Inc.
>
> Jan 25 13:34:06 2005: SystemException: INTERNAL
> (ASInterface/graphicservice/generateimage - @192.168.0.4)
> Jan 25 13:34:13 2005: Java VM loaded. Version: 1.4.2_03, Vendor: Sun
> Microsystems Inc.
>
> Jan 25 13:34:13 2005: SystemException: INTERNAL
> (ASInterface/graphicservice/generateimage - @192.168.0.4)
> Jan 25 13:34:13 2005: Java VM loaded. Version: 1.4.2_03, Vendor: Sun
> Microsystems Inc.
>
> Jan 25 13:34:13 2005: SystemException: INTERNAL
> (ASInterface/graphicservice/generateimage - @192.168.0.4)
>
> What should i do to solve this please help.
>
>
> TIA
> Robert Baluyot
>
>