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Duplicate Contacts in Notes upon reset

2 posts in General Discussion Last posting was on 2005-03-21 17:41:18.0Z
Scott Miller Posted on 2005-03-21 17:03:45.0Z
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From: Scott Miller
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Subject: Duplicate Contacts in Notes upon reset
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In the past, when performing a reset on a palm device and
then syncing, the id fields of the contact records seem to
get mismatched, resulting in duplicate contact entries on
both the device and in Notes. We are looking to roll this
product out to many field reps, but are concerned that they
will not think to "sync one direction" after a reset and we
will end up with these duplicate items. Was this just a
problem in earlier versions that is fixed now?
Please let me know.


Scott Miller Posted on 2005-03-21 17:41:18.0Z
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From: Scott Miller
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Subject: Re: Duplicate Contacts in Notes upon reset
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By the way, we are using Pylon Pro 5.3 Bld 415 now, but had
problems with an earlier version, and are afraid to try it
without knowing it is fixed.