Welcome to the sybase.public.workspace.general newsgroup!!!!



The purpose of this newsgroup is to provide an active forum to ask questions
and resolve problems with regards to the Sybase WorkSpace. This includes
both both sales and technical questions.



To ensure that we all receive the greatest benefit from this forum, we have
a few guidelines concerning its use:

1. Don't hesitate to ask simple questions. People get a sense of
accomplishment when they can answer them.



2. Some people practice Cyberspace Triage:

There's too much to read so they make snap decisions about what to skip.

These busy people are sometimes the ones you WANT to read your questions, so
govern yourself accordingly.

- Put separate questions in separate messages. Some people skip messages
with more than one question.

- Use meaningful Subject headers, not vague descriptions like "Help!" or
"Urgent!". Some people only read messages with subjects that interest them,
and meaningful subjects also help folks who are browsing the newsgroups.

- Start each message with "How do I [do some specific task or solve some
specific problem]?". Some people skip messages that don't start with a
question. Put supporting information AFTER the initial question.

- Be patient. If you don't get an answer in 48 hours, try rewording your
question and posting it again, or try posting it on a different newsgroup.

Keep this in mind: Very busy people in very busy newsgroups sometimes don't
read any messages that already have replies. They figure the question's
already been answered. If you don't get a helpful reply within 48 hours, try
posting it again.

- Don't reply to a question unless you're fairly sure you know the
answer--unless, of course, no one else has replied for two days or more, and
then feel free to take a guess. But if you immediately reply with a
content-free message, you may create a victim of Cyberspace Triage!



3. If you have sample code, don't edit it, just copy and paste the real
thing. When you edit or re-type code, two bad things can happen:

(1) You might introduce new errors that will confuse the reader

(2) You might remove the real problem without knowing it. However,
everything you post to these newsgroups will be available for the whole
world to read, forever, so be careful with secret stuff. Don't post customer
support ID's, passwords or even database server IP addresses.



4. If you are getting an error message, post the exact text of the message.

If you are getting a General Protection Fault or an Invalid Page Fault,
please:

- Include the module and address information

- Leave out the Dr. Watson information unless someone asks for it

- Tell us what you were doing when the error occurred.



5. Newsgroups and email work together:

- If you are really happy with an answer, send a "Thank You" via email.
Please don't post "Thank You" messages in the newsgroup. The same applies to
personal messages: send them by email.

Exception: Sometimes it's OK to post a "Yes, it worked!" reply in the
newsgroup. It may be helpful to others, especially if there was some doubt
in the original reply: "Try this, but I'm not sure if it will help."

- When posting a question in a newsgroup don't ask "Please reply by email".
Other people may benefit from the reply, and the public nature of newsgroups
is one of their main benefits.

- Don't ask your original question by email either--same reason.



6. Post plain text messages only! Don't include HTML tags or strange MIME
types... if you can't type it in Notepad, don't post it. That's because many
people read your messages in ASCII text format and the other stuff gets in
the way. Also, please don't use signature files.

- Don't attach any documents or files: no EXE files, no Word documents, no
UUENCODED text. And don't open or execute any attachments to other peoples'
messages. Viruses and worms lurk there!



7. Don't post the same question in more than one newsgroup at once.



8. Never post advertisements in technical newsgroups. The system operators
reserve the right to remove all inappropriate messages.



9. Don't use profanity, obscenities or racist remarks.



10. Please use your real name, not an alias. If you want to avoid having
your email address added to spam lists, just code it like
bmilton__NOSPAM@ianywhere.com in the Free Agent options. That way automated
newsgroup crawlers will pick up an invalid address but real human beings can
still figure out how to send you email.



11. Use http://www.dejanews.com to see if your question has already been
answered. Don't post replies in Deja News, though, because they don't get
through to the newsgroups themselves.



12. Use http://mysupport.sybase.com, http://techinfo.sybase.com or
http://www.sybase.com to search for documentation, etc. If you want to
report a bug, use CaseXpress at http://casexpress.sybase.com/cx/cx.stm.



13. When replying to a message, don't quote the entire contents of the
original message. Just include enough to let the reader know what you're
replying to. Put your reply ahead of the quoted stuff. That way, people
don't have to scroll down to see new material.



14. Please be polite. Don't get carried away criticizing the products, or
other newsgroup members.