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Error message on device

2 posts in General Discussion Last posting was on 2005-12-05 18:57:06.0Z
Thor Magnus Posted on 2005-12-03 18:46:23.0Z
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From: Thor Magnus
Newsgroups: ianywhere.public.pylonanywhere.general
Subject: Error message on device
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Article PK: 10655

"Timeout: "User folder is locked".

Are getting this message occasionally on the device. Pocket
PC.
is this related to the domino mailbox? it will open fine
through the lotus client though.
or is it related to user folder in ..\Pylon Anywhere\PIM on
the sync server?


"Gerald Gillespie" <ggillespie Posted on 2005-12-05 18:57:06.0Z
From: "Gerald Gillespie" <ggillespie@no_spam_today_ianywhere.com>
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Subject: Re: Error message on device
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Article PK: 10658

This error usually happens because of a slow connection between Pylon and
the Groupware (i.e. Domino here) server.

If you see no problems with the speed of that connection then I would open a
support case.
http://www.sybase.com/contactus/support

/Gerald

<Thor Magnus> wrote in message news:4391e610.115e.1681692777@sybase.com...
> "Timeout: "User folder is locked".
>
> Are getting this message occasionally on the device. Pocket
> PC.
> is this related to the domino mailbox? it will open fine
> through the lotus client though.
> or is it related to user folder in ..\Pylon Anywhere\PIM on
> the sync server?