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Pylon error - Service Unavailable

4 posts in General Discussion Last posting was on 2006-01-24 15:03:50.0Z
Neurone Posted on 2006-01-19 09:27:23.0Z
Sender: 3838.43cf3671.1804289383@sybase.com
From: Neurone
Newsgroups: ianywhere.public.general
Subject: Pylon error - Service Unavailable
X-Mailer: WebNews to Mail Gateway v1.1t
Message-ID: <43cf5879.399c.1681692777@sybase.com>
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Article PK: 17517

Hi,
Pylon is going down between 12 & 24 hours.
When I logon to the PA web site, I receive 'Service
Unavailable'.
The PA is in a DMZ.

This is an urgent matter. Please advice ASAP as ct may not
go for the solution.

Rgds,
Neurone


Rob Waywell Posted on 2006-01-19 16:45:06.0Z
From: "Rob Waywell" <rwaywell_no_spam_please@ianywhere.com>
Newsgroups: ianywhere.public.general
References: <43cf5879.399c.1681692777@sybase.com>
Subject: Re: Pylon error - Service Unavailable
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Article PK: 8672

The newsgroups are a great place for discussion of questions with the Pylon
Anywhere community, however they are not a channel for receiving technical
support. Since this appears to be an urgent time critical issue for you, the
best approach is to open a case under your support plan with Technical
Support. Directions on how to contact Tech Support for your product and
geography are available at:

http://www.ianywhere.com/support/contact/contact_support.html

--
-----------------------------------------------
Robert Waywell
Sybase Adaptive Server Anywhere Developer - Version 8
Sybase Certified Professional

Sybase's iAnywhere Solutions

Please respond ONLY to newsgroup

EBF's and Patches: http://downloads.sybase.com
choose SQL Anywhere Studio >> change 'time frame' to all

To Submit Bug Reports:
http://case-express.sybase.com/cx/cx.stm?starturl=casemessage.ssc?CASETYPE=Bug

SQL Anywhere Studio Supported Platforms and Support Status
http://my.sybase.com/detail?id=1002288

<Neurone> wrote in message news:43cf5879.399c.1681692777@sybase.com...
> Hi,
> Pylon is going down between 12 & 24 hours.
> When I logon to the PA web site, I receive 'Service
> Unavailable'.
> The PA is in a DMZ.
>
> This is an urgent matter. Please advice ASAP as ct may not
> go for the solution.
>
> Rgds,
> Neurone


Neurone Posted on 2006-01-19 17:44:12.0Z
Sender: 277e.43cfcf4e.1804289383@sybase.com
From: Neurone
Newsgroups: ianywhere.public.general
Subject: Re: Pylon error - Service Unavailable
X-Mailer: WebNews to Mail Gateway v1.1t
Message-ID: <43cfcfec.278e.1681692777@sybase.com>
References: <43cfc212$1@forums-1-dub>
NNTP-Posting-Host: 10.22.241.41
X-Original-NNTP-Posting-Host: 10.22.241.41
Date: 19 Jan 2006 09:44:12 -0800
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Path: forums-1-dub!not-for-mail
Xref: forums-1-dub ianywhere.public.general:5118
Article PK: 17519

I already have a case open for this issue.
But I was asked to try the newsgroup since this issue cannot
be reproduced and there are rare similar cases.

Neurone