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URGNT! - PA is not syncing on Nokia 9300

3 posts in General Discussion Last posting was on 2006-01-24 14:51:05.0Z
Neurone Posted on 2006-01-23 10:02:43.0Z
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From: Neurone
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Subject: URGNT! - PA is not syncing on Nokia 9300
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PA648

Hi,
Installed ct app. on Nokia 9300. When clicking 'Sync', it
connect to the net using the GPRS profile & the Sync
Progress dialog box appears. Unfortunately, it remains idle
for several minutes then closes. When I check the PA log on
Nokia, it has: "FATAL ERROR: Connection timeout error
occurred in Profile Manager".

Awaiting your response urgently,
Neurone


Matt Posted on 2006-01-23 14:39:44.0Z
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Subject: Re: URGNT! - PA is not syncing on Nokia 9300
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For urgent issues, please open a tech support case.

A few items to check:

1. Can you access the user's mailbox from the Web PIM? (This will test the
connection between Pylon Anywhere and the mail server)
2. Can you sync with other devices for this user or even other users?
3. Can other users sync the 9300?

Matt..

<Neurone> wrote in message news:43d4a9c3.6dd4.1681692777@sybase.com...
> PA648
>
> Hi,
> Installed ct app. on Nokia 9300. When clicking 'Sync', it
> connect to the net using the GPRS profile & the Sync
> Progress dialog box appears. Unfortunately, it remains idle
> for several minutes then closes. When I check the PA log on
> Nokia, it has: "FATAL ERROR: Connection timeout error
> occurred in Profile Manager".
>
> Awaiting your response urgently,
> Neurone