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Load Application failed

2 posts in Appeon (partner product) Last posting was on 2006-02-15 03:21:10.0Z
Nils-Erik Sundeberg Posted on 2006-02-14 16:32:44.0Z
From: "Nils-Erik Sundeberg" <nils.sundeberg@familjebostader.com>
Newsgroups: sybase.public.appeon
Subject: Load Application failed
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Article PK: 12951

I have an Appeon-app that runs in production for some time. It works fine
most of the time but some (not many) of our users get an error: "Load
Application failed...". and can't start the app.
Environment: Appeon ver 2.8.5400 (javascript), Windows XP SP2 (with firewall
disabled), Internet Explorer ver 6.xxxx, popups allowed.
Anyone got an solution?

Regards,
Nils


Julie Jiang Posted on 2006-02-15 03:21:10.0Z
From: "Julie Jiang" <julie.jiang@appeon.net>
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Subject: Re: Load Application failed
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Article PK: 21152

Hi Nils,

The problem may be caused by improper IE settings. Please follow the steps below to fix the problem:

(1) Manually delete the temporary Internet files: go to Tools | Internet Options, click the Delete Files button.  (2) In the Temporary Internet Files Settings dialog, click the View Objects button, and clear all the objects in the popup folder, which should be \WINNT\Downloaded Program Files   (3) Check the Empty Temporary Internet Files folder when browser is closed option (under the Advanced tab of Internet Options) to ensure that no cached files remain whenever Internet Explorer is restarted. (4) Refer to the section Internet Explore Configuration in the Appeon Installation Guide to perform the correct configuration.

Regards

Sally Li

 

"Nils-Erik Sundeberg" <nils.sundeberg@familjebostader.com> wrote in message news:43f1f709$1@forums-2-dub...
> I have an Appeon-app that runs in production for some time. It works fine
> most of the time but some (not many) of our users get an error: "Load
> Application failed...". and can't start the app.
> Environment: Appeon ver 2.8.5400 (javascript), Windows XP SP2 (with firewall
> disabled), Internet Explorer ver 6.xxxx, popups allowed.
> Anyone got an solution?
>
> Regards,
> Nils
>
>