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M-Biz 6 Client Install - no cable sync

11 posts in General Discussion Last posting was on 2006-04-11 02:43:09.0Z
Owen32 Posted on 2006-03-03 20:11:26.0Z
From: "Owen32" <owen@helix.mgh.harvard.edu>
Newsgroups: ianywhere.public.mbusinessanywhere.general
Subject: M-Biz 6 Client Install - no cable sync
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Article PK: 17777

Hello All - does anyone have suggestions on M-Biz client installs to
supported devices that have not/ will not do a cable sync to a PC - either
the user doesn't want to sync, or they are a Mac user or they haven't found
a need to sync or for what ever reason choiose not to cable sync to get the
softwrea they want -

- I have several 700w users that need the M-Biz client - on the device, I've
tried browsing to the server at :8091 (they can not see or click the
software or account registartion links; something with the native Treo 700w
browser?) and I've tried putting the client on a memory card to install from
the device (it says the .exe is not an acceptable executable!) -

- without a cable sync, installation seems to be a problem - for access to
the Pylon AnyWhere client, the software install to the phone/sms message
link system worked - it would be nice to have that option on M-Biz -

- any suggestions? -

chris o.


Enrico Pallazzo Posted on 2006-03-05 17:53:43.0Z
From: "Enrico Pallazzo" <enricopallazzo@myway.com>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync
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To do an over the air install for PPC in Pocket IE go to

http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB

"Owen32" <owen@helix.mgh.harvard.edu> wrote in message
news:44089362$1@forums-2-dub...
> Hello All - does anyone have suggestions on M-Biz client installs to
> supported devices that have not/ will not do a cable sync to a PC - either
> the user doesn't want to sync, or they are a Mac user or they haven't
> found a need to sync or for what ever reason choiose not to cable sync to
> get the softwrea they want -
>
> - I have several 700w users that need the M-Biz client - on the device,
> I've tried browsing to the server at :8091 (they can not see or click the
> software or account registartion links; something with the native Treo
> 700w browser?) and I've tried putting the client on a memory card to
> install from the device (it says the .exe is not an acceptable
> executable!) -
>
> - without a cable sync, installation seems to be a problem - for access to
> the Pylon AnyWhere client, the software install to the phone/sms message
> link system worked - it would be nice to have that option on M-Biz -
>
> - any suggestions? -
>
> chris o.
>


Enrico Pallazzo Posted on 2006-03-05 18:06:21.0Z
From: "Enrico Pallazzo" <enricopallazzo@myway.com>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync
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Sorry got the url wrong... should be

http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB

"Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
news:440b1611$1@forums-2-dub...
>
> To do an over the air install for PPC in Pocket IE go to
>
> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>
>
> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
> news:44089362$1@forums-2-dub...
>> Hello All - does anyone have suggestions on M-Biz client installs to
>> supported devices that have not/ will not do a cable sync to a PC -
>> either the user doesn't want to sync, or they are a Mac user or they
>> haven't found a need to sync or for what ever reason choiose not to cable
>> sync to get the softwrea they want -
>>
>> - I have several 700w users that need the M-Biz client - on the device,
>> I've tried browsing to the server at :8091 (they can not see or click the
>> software or account registartion links; something with the native Treo
>> 700w browser?) and I've tried putting the client on a memory card to
>> install from the device (it says the .exe is not an acceptable
>> executable!) -
>>
>> - without a cable sync, installation seems to be a problem - for access
>> to the Pylon AnyWhere client, the software install to the phone/sms
>> message link system worked - it would be nice to have that option on
>> M-Biz -
>>
>> - any suggestions? -
>>
>> chris o.
>>
>
>


Owen32 Posted on 2006-03-06 19:26:42.0Z
From: "Owen32" <owen@helix.mgh.harvard.edu>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub> <440b1907$1@forums-2-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync
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Hello - I just had a user try to install M-biz 6 client via a cable sync to
a PC desktop - used the pocket pc version of client - 3 times, the treo 700w
said it could not install the m-biz cab with a windows message on the treo -
??? -

- just as a fyi test, the Pylon client update installed ok to the same treo
700w via the same cable sync -

- so, I just tried putting a copy of the above file in a public web space;
the download started, install started, then the same message that it can not
install this cab file .

???

chris o.

"Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
news:440b1907$1@forums-2-dub...
> Sorry got the url wrong... should be
>
> http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>
> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
> news:440b1611$1@forums-2-dub...
>>
>> To do an over the air install for PPC in Pocket IE go to
>>
>> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>
>>
>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>> news:44089362$1@forums-2-dub...
>>> Hello All - does anyone have suggestions on M-Biz client installs to
>>> supported devices that have not/ will not do a cable sync to a PC -
>>> either the user doesn't want to sync, or they are a Mac user or they
>>> haven't found a need to sync or for what ever reason choiose not to
>>> cable sync to get the softwrea they want -
>>>
>>> - I have several 700w users that need the M-Biz client - on the device,
>>> I've tried browsing to the server at :8091 (they can not see or click
>>> the software or account registartion links; something with the native
>>> Treo 700w browser?) and I've tried putting the client on a memory card
>>> to install from the device (it says the .exe is not an acceptable
>>> executable!) -
>>>
>>> - without a cable sync, installation seems to be a problem - for access
>>> to the Pylon AnyWhere client, the software install to the phone/sms
>>> message link system worked - it would be nice to have that option on
>>> M-Biz -
>>>
>>> - any suggestions? -
>>>
>>> chris o.
>>>
>>
>>
>
>


Enrico Pallazzo Posted on 2006-03-07 15:06:06.0Z
From: "Enrico Pallazzo" <enricopallazzo@myway.com>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub> <440b1907$1@forums-2-dub> <440c8cf2$1@forums-1-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync
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Missed the 700w part. I think that a patch is going out, I think a patch is
going out tomorrow that fixes the install problem you are having. I would
contact support.

-ep

"Owen32" <owen@helix.mgh.harvard.edu> wrote in message
news:440c8cf2$1@forums-1-dub...
> Hello - I just had a user try to install M-biz 6 client via a cable sync
> to a PC desktop - used the pocket pc version of client - 3 times, the treo
> 700w said it could not install the m-biz cab with a windows message on the
> treo - ??? -
>
> - just as a fyi test, the Pylon client update installed ok to the same
> treo 700w via the same cable sync -
>
> - so, I just tried putting a copy of the above file in a public web space;
> the download started, install started, then the same message that it can
> not install this cab file .
>
> ???
>
> chris o.
>
> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
> news:440b1907$1@forums-2-dub...
>> Sorry got the url wrong... should be
>>
>> http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>
>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>> news:440b1611$1@forums-2-dub...
>>>
>>> To do an over the air install for PPC in Pocket IE go to
>>>
>>> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>>
>>>
>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>> news:44089362$1@forums-2-dub...
>>>> Hello All - does anyone have suggestions on M-Biz client installs to
>>>> supported devices that have not/ will not do a cable sync to a PC -
>>>> either the user doesn't want to sync, or they are a Mac user or they
>>>> haven't found a need to sync or for what ever reason choiose not to
>>>> cable sync to get the softwrea they want -
>>>>
>>>> - I have several 700w users that need the M-Biz client - on the device,
>>>> I've tried browsing to the server at :8091 (they can not see or click
>>>> the software or account registartion links; something with the native
>>>> Treo 700w browser?) and I've tried putting the client on a memory card
>>>> to install from the device (it says the .exe is not an acceptable
>>>> executable!) -
>>>>
>>>> - without a cable sync, installation seems to be a problem - for access
>>>> to the Pylon AnyWhere client, the software install to the phone/sms
>>>> message link system worked - it would be nice to have that option on
>>>> M-Biz -
>>>>
>>>> - any suggestions? -
>>>>
>>>> chris o.
>>>>
>>>
>>>
>>
>>
>
>


Owen32 Posted on 2006-03-08 21:07:23.0Z
From: "Owen32" <owen@helix.mgh.harvard.edu>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub> <440b1907$1@forums-2-dub> <440c8cf2$1@forums-1-dub> <440da15e@forums-1-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync
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Article PK: 9045

Hello - I got an early copy of the newest CAB file for the m-biz 6 client
test on the 700w (thanks to Chris Grim [Director of Business Development]) -

- this is what I've tried
1) 700w browses to :8091 site to try install - NO GO - the 700w browser does
not show any links nor are there any areas that seem to be hidden links to
create a new account / install the client

2) users setups up treo install on pc, syncs ok; installs pylon and syncs
ok; installs m-biz client and sync / install fails (tried 3 times) - NO GO -
client install fails with message '...the installation was unsuccessful...'
on the 700w -

3)putting the m-biz client on a SD memory card in 700w - NO GO - the .exe is
'not an executable'

4)putting the cab file (original or the updated one) in a public web space
to download / install - NO GO - the cab starts to install but ends with a
message '...the installation was unsuccessful...' on the 700w - same for
local web copy of cab or direct connect to the new cab file - new or old cab
give same message -

5) putting cab file (new or old) on SD memory card - NO GO - install starts
but then ends with same message '...the installation was unsuccessful...'

- I think that is it; end result I eitrher can not get the client to the
700w and/or the client .exe or cab file is not compatible with a 700w -

- I guess it is a case submission stage -

"Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
news:440da15e@forums-1-dub...
> Missed the 700w part. I think that a patch is going out, I think a patch
> is going out tomorrow that fixes the install problem you are having. I
> would contact support.
>
> -ep
>
>
> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
> news:440c8cf2$1@forums-1-dub...
>> Hello - I just had a user try to install M-biz 6 client via a cable sync
>> to a PC desktop - used the pocket pc version of client - 3 times, the
>> treo 700w said it could not install the m-biz cab with a windows message
>> on the treo - ??? -
>>
>> - just as a fyi test, the Pylon client update installed ok to the same
>> treo 700w via the same cable sync -
>>
>> - so, I just tried putting a copy of the above file in a public web
>> space; the download started, install started, then the same message that
>> it can not install this cab file .
>>
>> ???
>>
>> chris o.
>>
>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>> news:440b1907$1@forums-2-dub...
>>> Sorry got the url wrong... should be
>>>
>>> http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>>
>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>> news:440b1611$1@forums-2-dub...
>>>>
>>>> To do an over the air install for PPC in Pocket IE go to
>>>>
>>>> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>>>
>>>>
>>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>>> news:44089362$1@forums-2-dub...
>>>>> Hello All - does anyone have suggestions on M-Biz client installs to
>>>>> supported devices that have not/ will not do a cable sync to a PC -
>>>>> either the user doesn't want to sync, or they are a Mac user or they
>>>>> haven't found a need to sync or for what ever reason choiose not to
>>>>> cable sync to get the softwrea they want -
>>>>>
>>>>> - I have several 700w users that need the M-Biz client - on the
>>>>> device, I've tried browsing to the server at :8091 (they can not see
>>>>> or click the software or account registartion links; something with
>>>>> the native Treo 700w browser?) and I've tried putting the client on a
>>>>> memory card to install from the device (it says the .exe is not an
>>>>> acceptable executable!) -
>>>>>
>>>>> - without a cable sync, installation seems to be a problem - for
>>>>> access to the Pylon AnyWhere client, the software install to the
>>>>> phone/sms message link system worked - it would be nice to have that
>>>>> option on M-Biz -
>>>>>
>>>>> - any suggestions? -
>>>>>
>>>>> chris o.
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


Owen32 Posted on 2006-03-09 16:09:13.0Z
From: "Owen32" <owen@helix.mgh.harvard.edu>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub> <440b1907$1@forums-2-dub> <440c8cf2$1@forums-1-dub> <440da15e@forums-1-dub> <440f37e5$1@forums-2-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync
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Article PK: 9050

Hello - I just heard there are sporadic reports of problems installing M-biz
6 client on Treo 700w's when the 700w already has Pylon AnyWhere installed
(via Chris Grim )-

- unfortunately users are now very dependent on email/calendar/notes on
their 700w via Pylon they are very reluctant to try this as a test and would
not opt to have only m-biz if one of the two can only be installed on the
700w -

- uninstalling Pylon to then insatll M-biz is an issue; anyone have clear
directrions on how to fully uninstall m-biz on a 700w? -

- I've got to say I've seen many problems with Treo 650's and 700w's - my
Treo 600 just keeps tick'n with only minor resets that seem to be caused by
having Pylon & M-biz on the same device (resets during m-biz connections or
sync; pylon sometimes 'loosing' data connect awareness) - I don't think it
is carrier specific as I have a mix of users on Cingular, Verizon, and
T-Mobile and users usually are at the latest firmware for their carrier -

chris o.

"Owen32" <owen@helix.mgh.harvard.edu> wrote in message
news:440f37e5$1@forums-2-dub...
> Hello - I got an early copy of the newest CAB file for the m-biz 6 client
> test on the 700w (thanks to Chris Grim [Director of Business
> Development]) -
>
> - this is what I've tried
> 1) 700w browses to :8091 site to try install - NO GO - the 700w browser
> does not show any links nor are there any areas that seem to be hidden
> links to create a new account / install the client
>
> 2) users setups up treo install on pc, syncs ok; installs pylon and syncs
> ok; installs m-biz client and sync / install fails (tried 3 times) - NO
> GO - client install fails with message '...the installation was
> unsuccessful...' on the 700w -
>
> 3)putting the m-biz client on a SD memory card in 700w - NO GO - the .exe
> is 'not an executable'
>
> 4)putting the cab file (original or the updated one) in a public web space
> to download / install - NO GO - the cab starts to install but ends with a
> message '...the installation was unsuccessful...' on the 700w - same for
> local web copy of cab or direct connect to the new cab file - new or old
> cab give same message -
>
> 5) putting cab file (new or old) on SD memory card - NO GO - install
> starts but then ends with same message '...the installation was
> unsuccessful...'
>
> - I think that is it; end result I eitrher can not get the client to the
> 700w and/or the client .exe or cab file is not compatible with a 700w -
>
> - I guess it is a case submission stage -
>
> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
> news:440da15e@forums-1-dub...
>> Missed the 700w part. I think that a patch is going out, I think a patch
>> is going out tomorrow that fixes the install problem you are having. I
>> would contact support.
>>
>> -ep
>>
>>
>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>> news:440c8cf2$1@forums-1-dub...
>>> Hello - I just had a user try to install M-biz 6 client via a cable sync
>>> to a PC desktop - used the pocket pc version of client - 3 times, the
>>> treo 700w said it could not install the m-biz cab with a windows message
>>> on the treo - ??? -
>>>
>>> - just as a fyi test, the Pylon client update installed ok to the same
>>> treo 700w via the same cable sync -
>>>
>>> - so, I just tried putting a copy of the above file in a public web
>>> space; the download started, install started, then the same message that
>>> it can not install this cab file .
>>>
>>> ???
>>>
>>> chris o.
>>>
>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>> news:440b1907$1@forums-2-dub...
>>>> Sorry got the url wrong... should be
>>>>
>>>> http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>>>
>>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>>> news:440b1611$1@forums-2-dub...
>>>>>
>>>>> To do an over the air install for PPC in Pocket IE go to
>>>>>
>>>>> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>>>>
>>>>>
>>>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>>>> news:44089362$1@forums-2-dub...
>>>>>> Hello All - does anyone have suggestions on M-Biz client installs to
>>>>>> supported devices that have not/ will not do a cable sync to a PC -
>>>>>> either the user doesn't want to sync, or they are a Mac user or they
>>>>>> haven't found a need to sync or for what ever reason choiose not to
>>>>>> cable sync to get the softwrea they want -
>>>>>>
>>>>>> - I have several 700w users that need the M-Biz client - on the
>>>>>> device, I've tried browsing to the server at :8091 (they can not see
>>>>>> or click the software or account registartion links; something with
>>>>>> the native Treo 700w browser?) and I've tried putting the client on a
>>>>>> memory card to install from the device (it says the .exe is not an
>>>>>> acceptable executable!) -
>>>>>>
>>>>>> - without a cable sync, installation seems to be a problem - for
>>>>>> access to the Pylon AnyWhere client, the software install to the
>>>>>> phone/sms message link system worked - it would be nice to have that
>>>>>> option on M-Biz -
>>>>>>
>>>>>> - any suggestions? -
>>>>>>
>>>>>> chris o.
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


Owen32 Posted on 2006-03-09 16:12:54.0Z
From: "Owen32" <owen@helix.mgh.harvard.edu>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub> <440b1907$1@forums-2-dub> <440c8cf2$1@forums-1-dub> <440da15e@forums-1-dub> <440f37e5$1@forums-2-dub> <4410437a$1@forums-2-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync
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Article PK: 9048

- sorry for double post -
1) anyone have clear directrions on how to fully uninstall m-biz on a 700w?
2) anyone have clear directrions on how to fully uninstall Pylon on a 700w?

"Owen32" <owen@helix.mgh.harvard.edu> wrote in message
news:4410437a$1@forums-2-dub...
> Hello - I just heard there are sporadic reports of problems installing
> M-biz 6 client on Treo 700w's when the 700w already has Pylon AnyWhere
> installed (via Chris Grim )-
>
> - unfortunately users are now very dependent on email/calendar/notes on
> their 700w via Pylon they are very reluctant to try this as a test and
> would not opt to have only m-biz if one of the two can only be installed
> on the 700w -
>
> - uninstalling Pylon to then insatll M-biz is an issue; anyone have clear
> directrions on how to fully uninstall m-biz on a 700w? -
>
> - I've got to say I've seen many problems with Treo 650's and 700w's - my
> Treo 600 just keeps tick'n with only minor resets that seem to be caused
> by having Pylon & M-biz on the same device (resets during m-biz
> connections or sync; pylon sometimes 'loosing' data connect awareness) - I
> don't think it is carrier specific as I have a mix of users on Cingular,
> Verizon, and T-Mobile and users usually are at the latest firmware for
> their carrier -
>
> chris o.
>
>
> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
> news:440f37e5$1@forums-2-dub...
>> Hello - I got an early copy of the newest CAB file for the m-biz 6 client
>> test on the 700w (thanks to Chris Grim [Director of Business
>> Development]) -
>>
>> - this is what I've tried
>> 1) 700w browses to :8091 site to try install - NO GO - the 700w browser
>> does not show any links nor are there any areas that seem to be hidden
>> links to create a new account / install the client
>>
>> 2) users setups up treo install on pc, syncs ok; installs pylon and syncs
>> ok; installs m-biz client and sync / install fails (tried 3 times) - NO
>> GO - client install fails with message '...the installation was
>> unsuccessful...' on the 700w -
>>
>> 3)putting the m-biz client on a SD memory card in 700w - NO GO - the .exe
>> is 'not an executable'
>>
>> 4)putting the cab file (original or the updated one) in a public web
>> space to download / install - NO GO - the cab starts to install but ends
>> with a message '...the installation was unsuccessful...' on the 700w -
>> same for local web copy of cab or direct connect to the new cab file -
>> new or old cab give same message -
>>
>> 5) putting cab file (new or old) on SD memory card - NO GO - install
>> starts but then ends with same message '...the installation was
>> unsuccessful...'
>>
>> - I think that is it; end result I eitrher can not get the client to the
>> 700w and/or the client .exe or cab file is not compatible with a 700w -
>>
>> - I guess it is a case submission stage -
>>
>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>> news:440da15e@forums-1-dub...
>>> Missed the 700w part. I think that a patch is going out, I think a patch
>>> is going out tomorrow that fixes the install problem you are having. I
>>> would contact support.
>>>
>>> -ep
>>>
>>>
>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>> news:440c8cf2$1@forums-1-dub...
>>>> Hello - I just had a user try to install M-biz 6 client via a cable
>>>> sync to a PC desktop - used the pocket pc version of client - 3 times,
>>>> the treo 700w said it could not install the m-biz cab with a windows
>>>> message on the treo - ??? -
>>>>
>>>> - just as a fyi test, the Pylon client update installed ok to the same
>>>> treo 700w via the same cable sync -
>>>>
>>>> - so, I just tried putting a copy of the above file in a public web
>>>> space; the download started, install started, then the same message
>>>> that it can not install this cab file .
>>>>
>>>> ???
>>>>
>>>> chris o.
>>>>
>>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>>> news:440b1907$1@forums-2-dub...
>>>>> Sorry got the url wrong... should be
>>>>>
>>>>> http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>>>>
>>>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>>>> news:440b1611$1@forums-2-dub...
>>>>>>
>>>>>> To do an over the air install for PPC in Pocket IE go to
>>>>>>
>>>>>> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_ARM_300.CAB
>>>>>>
>>>>>>
>>>>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>>>>> news:44089362$1@forums-2-dub...
>>>>>>> Hello All - does anyone have suggestions on M-Biz client installs to
>>>>>>> supported devices that have not/ will not do a cable sync to a PC -
>>>>>>> either the user doesn't want to sync, or they are a Mac user or they
>>>>>>> haven't found a need to sync or for what ever reason choiose not to
>>>>>>> cable sync to get the softwrea they want -
>>>>>>>
>>>>>>> - I have several 700w users that need the M-Biz client - on the
>>>>>>> device, I've tried browsing to the server at :8091 (they can not see
>>>>>>> or click the software or account registartion links; something with
>>>>>>> the native Treo 700w browser?) and I've tried putting the client on
>>>>>>> a memory card to install from the device (it says the .exe is not an
>>>>>>> acceptable executable!) -
>>>>>>>
>>>>>>> - without a cable sync, installation seems to be a problem - for
>>>>>>> access to the Pylon AnyWhere client, the software install to the
>>>>>>> phone/sms message link system worked - it would be nice to have that
>>>>>>> option on M-Biz -
>>>>>>>
>>>>>>> - any suggestions? -
>>>>>>>
>>>>>>> chris o.
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


Christopher Grim Posted on 2006-03-10 03:14:55.0Z
User-Agent: Microsoft-Entourage/11.2.1.051004
Subject: Re: M-Biz 6 Client Install - no cable sync
From: Christopher Grim <chrisgrim@hotmail.com>
Newsgroups: ianywhere.public.mbusinessanywhere.general
Message-ID: <C0361F94.1C95%chrisgrim@hotmail.com>
Thread-Topic: M-Biz 6 Client Install - no cable sync
Thread-Index: AcZD54CPvtMb5q/aEdq4SwAKJ5RAAg==
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub> <440b1907$1@forums-2-dub> <440c8cf2$1@forums-1-dub> <440da15e@forums-1-dub> <440f37e5$1@forums-2-dub> <4410437a$1@forums-2-dub>
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Article PK: 17779

Chris,

Rather than uninstall, can you have one user just make sure that Pylon
Anywhere is not in the running applications. We believe that the conflict
is with Pylon when the CAB extracts. Once it's extracted, the two should
co-exist.

Thanks,

Chris...

On 3/9/06 8:09 AM, in article 4410437a$1@forums-2-dub, "Owen32"

<owen@helix.mgh.harvard.edu> wrote:

> Hello - I just heard there are sporadic reports of problems installing M-biz
> 6 client on Treo 700w's when the 700w already has Pylon AnyWhere installed
> (via Chris Grim )-
>
> - unfortunately users are now very dependent on email/calendar/notes on
> their 700w via Pylon they are very reluctant to try this as a test and would
> not opt to have only m-biz if one of the two can only be installed on the
> 700w -
>
> - uninstalling Pylon to then insatll M-biz is an issue; anyone have clear
> directrions on how to fully uninstall m-biz on a 700w? -
>
> - I've got to say I've seen many problems with Treo 650's and 700w's - my
> Treo 600 just keeps tick'n with only minor resets that seem to be caused by
> having Pylon & M-biz on the same device (resets during m-biz connections or
> sync; pylon sometimes 'loosing' data connect awareness) - I don't think it
> is carrier specific as I have a mix of users on Cingular, Verizon, and
> T-Mobile and users usually are at the latest firmware for their carrier -
>
> chris o.
>
>
> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
> news:440f37e5$1@forums-2-dub...
>> Hello - I got an early copy of the newest CAB file for the m-biz 6 client
>> test on the 700w (thanks to Chris Grim [Director of Business
>> Development]) -
>>
>> - this is what I've tried
>> 1) 700w browses to :8091 site to try install - NO GO - the 700w browser
>> does not show any links nor are there any areas that seem to be hidden
>> links to create a new account / install the client
>>
>> 2) users setups up treo install on pc, syncs ok; installs pylon and syncs
>> ok; installs m-biz client and sync / install fails (tried 3 times) - NO
>> GO - client install fails with message '...the installation was
>> unsuccessful...' on the 700w -
>>
>> 3)putting the m-biz client on a SD memory card in 700w - NO GO - the .exe
>> is 'not an executable'
>>
>> 4)putting the cab file (original or the updated one) in a public web space
>> to download / install - NO GO - the cab starts to install but ends with a
>> message '...the installation was unsuccessful...' on the 700w - same for
>> local web copy of cab or direct connect to the new cab file - new or old
>> cab give same message -
>>
>> 5) putting cab file (new or old) on SD memory card - NO GO - install
>> starts but then ends with same message '...the installation was
>> unsuccessful...'
>>
>> - I think that is it; end result I eitrher can not get the client to the
>> 700w and/or the client .exe or cab file is not compatible with a 700w -
>>
>> - I guess it is a case submission stage -
>>
>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>> news:440da15e@forums-1-dub...
>>> Missed the 700w part. I think that a patch is going out, I think a patch
>>> is going out tomorrow that fixes the install problem you are having. I
>>> would contact support.
>>>
>>> -ep
>>>
>>>
>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>> news:440c8cf2$1@forums-1-dub...
>>>> Hello - I just had a user try to install M-biz 6 client via a cable sync
>>>> to a PC desktop - used the pocket pc version of client - 3 times, the
>>>> treo 700w said it could not install the m-biz cab with a windows message
>>>> on the treo - ??? -
>>>>
>>>> - just as a fyi test, the Pylon client update installed ok to the same
>>>> treo 700w via the same cable sync -
>>>>
>>>> - so, I just tried putting a copy of the above file in a public web
>>>> space; the download started, install started, then the same message that
>>>> it can not install this cab file .
>>>>
>>>> ???
>>>>
>>>> chris o.
>>>>
>>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>>> news:440b1907$1@forums-2-dub...
>>>>> Sorry got the url wrong... should be
>>>>>
>>>>> http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.Wi
>>>>> nCE_ARM_300.CAB
>>>>>
>>>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>>>> news:440b1611$1@forums-2-dub...
>>>>>>
>>>>>> To do an over the air install for PPC in Pocket IE go to
>>>>>>
>>>>>> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_A
>>>>>> RM_300.CAB
>>>>>>
>>>>>>
>>>>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>>>>> news:44089362$1@forums-2-dub...
>>>>>>> Hello All - does anyone have suggestions on M-Biz client installs to
>>>>>>> supported devices that have not/ will not do a cable sync to a PC -
>>>>>>> either the user doesn't want to sync, or they are a Mac user or they
>>>>>>> haven't found a need to sync or for what ever reason choiose not to
>>>>>>> cable sync to get the softwrea they want -
>>>>>>>
>>>>>>> - I have several 700w users that need the M-Biz client - on the
>>>>>>> device, I've tried browsing to the server at :8091 (they can not see
>>>>>>> or click the software or account registartion links; something with
>>>>>>> the native Treo 700w browser?) and I've tried putting the client on a
>>>>>>> memory card to install from the device (it says the .exe is not an
>>>>>>> acceptable executable!) -
>>>>>>>
>>>>>>> - without a cable sync, installation seems to be a problem - for
>>>>>>> access to the Pylon AnyWhere client, the software install to the
>>>>>>> phone/sms message link system worked - it would be nice to have that
>>>>>>> option on M-Biz -
>>>>>>>
>>>>>>> - any suggestions? -
>>>>>>>
>>>>>>> chris o.
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


Owen32 Posted on 2006-04-10 17:20:32.0Z
From: "Owen32" <owen@helix.mgh.harvard.edu>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub> <440b1611$1@forums-2-dub> <440b1907$1@forums-2-dub> <440c8cf2$1@forums-1-dub> <440da15e@forums-1-dub> <440f37e5$1@forums-2-dub> <4410437a$1@forums-2-dub> <C0361F94.1C95%chrisgrim@hotmail.com>
Subject: Re: M-Biz 6 Client Install - no cable sync
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Article PK: 17796

Hello - been-there-done-that - still can not get M-biz 6 to install on Treo
700w systems - chris o.

"Christopher Grim" <chrisgrim@hotmail.com> wrote in message
news:C0361F94.1C95%chrisgrim@hotmail.com...
> Chris,
>
> Rather than uninstall, can you have one user just make sure that Pylon
> Anywhere is not in the running applications. We believe that the conflict
> is with Pylon when the CAB extracts. Once it's extracted, the two should
> co-exist.
>
> Thanks,
>
> Chris...
>
> On 3/9/06 8:09 AM, in article 4410437a$1@forums-2-dub, "Owen32"
> <owen@helix.mgh.harvard.edu> wrote:
>
>> Hello - I just heard there are sporadic reports of problems installing
>> M-biz
>> 6 client on Treo 700w's when the 700w already has Pylon AnyWhere
>> installed
>> (via Chris Grim )-
>>
>> - unfortunately users are now very dependent on email/calendar/notes on
>> their 700w via Pylon they are very reluctant to try this as a test and
>> would
>> not opt to have only m-biz if one of the two can only be installed on the
>> 700w -
>>
>> - uninstalling Pylon to then insatll M-biz is an issue; anyone have
>> clear
>> directrions on how to fully uninstall m-biz on a 700w? -
>>
>> - I've got to say I've seen many problems with Treo 650's and 700w's - my
>> Treo 600 just keeps tick'n with only minor resets that seem to be caused
>> by
>> having Pylon & M-biz on the same device (resets during m-biz connections
>> or
>> sync; pylon sometimes 'loosing' data connect awareness) - I don't think
>> it
>> is carrier specific as I have a mix of users on Cingular, Verizon, and
>> T-Mobile and users usually are at the latest firmware for their carrier -
>>
>> chris o.
>>
>>
>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>> news:440f37e5$1@forums-2-dub...
>>> Hello - I got an early copy of the newest CAB file for the m-biz 6
>>> client
>>> test on the 700w (thanks to Chris Grim [Director of Business
>>> Development]) -
>>>
>>> - this is what I've tried
>>> 1) 700w browses to :8091 site to try install - NO GO - the 700w browser
>>> does not show any links nor are there any areas that seem to be hidden
>>> links to create a new account / install the client
>>>
>>> 2) users setups up treo install on pc, syncs ok; installs pylon and
>>> syncs
>>> ok; installs m-biz client and sync / install fails (tried 3 times) - NO
>>> GO - client install fails with message '...the installation was
>>> unsuccessful...' on the 700w -
>>>
>>> 3)putting the m-biz client on a SD memory card in 700w - NO GO - the
>>> .exe
>>> is 'not an executable'
>>>
>>> 4)putting the cab file (original or the updated one) in a public web
>>> space
>>> to download / install - NO GO - the cab starts to install but ends with
>>> a
>>> message '...the installation was unsuccessful...' on the 700w - same for
>>> local web copy of cab or direct connect to the new cab file - new or old
>>> cab give same message -
>>>
>>> 5) putting cab file (new or old) on SD memory card - NO GO - install
>>> starts but then ends with same message '...the installation was
>>> unsuccessful...'
>>>
>>> - I think that is it; end result I eitrher can not get the client to the
>>> 700w and/or the client .exe or cab file is not compatible with a 700w -
>>>
>>> - I guess it is a case submission stage -
>>>
>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>> news:440da15e@forums-1-dub...
>>>> Missed the 700w part. I think that a patch is going out, I think a
>>>> patch
>>>> is going out tomorrow that fixes the install problem you are having. I
>>>> would contact support.
>>>>
>>>> -ep
>>>>
>>>>
>>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>>> news:440c8cf2$1@forums-1-dub...
>>>>> Hello - I just had a user try to install M-biz 6 client via a cable
>>>>> sync
>>>>> to a PC desktop - used the pocket pc version of client - 3 times, the
>>>>> treo 700w said it could not install the m-biz cab with a windows
>>>>> message
>>>>> on the treo - ??? -
>>>>>
>>>>> - just as a fyi test, the Pylon client update installed ok to the same
>>>>> treo 700w via the same cable sync -
>>>>>
>>>>> - so, I just tried putting a copy of the above file in a public web
>>>>> space; the download started, install started, then the same message
>>>>> that
>>>>> it can not install this cab file .
>>>>>
>>>>> ???
>>>>>
>>>>> chris o.
>>>>>
>>>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>>>> news:440b1907$1@forums-2-dub...
>>>>>> Sorry got the url wrong... should be
>>>>>>
>>>>>> http://myservername:8091:/admin/install/6_0_229/wireless/PPC/en/avantgo.Wi
>>>>>> nCE_ARM_300.CAB
>>>>>>
>>>>>> "Enrico Pallazzo" <enricopallazzo@myway.com> wrote in message
>>>>>> news:440b1611$1@forums-2-dub...
>>>>>>>
>>>>>>> To do an over the air install for PPC in Pocket IE go to
>>>>>>>
>>>>>>> http://myservername:8091:/install/6_0_229/wireless/PPC/en/avantgo.WinCE_A
>>>>>>> RM_300.CAB
>>>>>>>
>>>>>>>
>>>>>>> "Owen32" <owen@helix.mgh.harvard.edu> wrote in message
>>>>>>> news:44089362$1@forums-2-dub...
>>>>>>>> Hello All - does anyone have suggestions on M-Biz client installs
>>>>>>>> to
>>>>>>>> supported devices that have not/ will not do a cable sync to a PC -
>>>>>>>> either the user doesn't want to sync, or they are a Mac user or
>>>>>>>> they
>>>>>>>> haven't found a need to sync or for what ever reason choiose not to
>>>>>>>> cable sync to get the softwrea they want -
>>>>>>>>
>>>>>>>> - I have several 700w users that need the M-Biz client - on the
>>>>>>>> device, I've tried browsing to the server at :8091 (they can not
>>>>>>>> see
>>>>>>>> or click the software or account registartion links; something with
>>>>>>>> the native Treo 700w browser?) and I've tried putting the client on
>>>>>>>> a
>>>>>>>> memory card to install from the device (it says the .exe is not an
>>>>>>>> acceptable executable!) -
>>>>>>>>
>>>>>>>> - without a cable sync, installation seems to be a problem - for
>>>>>>>> access to the Pylon AnyWhere client, the software install to the
>>>>>>>> phone/sms message link system worked - it would be nice to have
>>>>>>>> that
>>>>>>>> option on M-Biz -
>>>>>>>>
>>>>>>>> - any suggestions? -
>>>>>>>>
>>>>>>>> chris o.
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


Owen32 Posted on 2006-04-11 02:43:09.0Z
From: "Owen32" <owen@helix.mgh.harvard.edu>
Newsgroups: ianywhere.public.mbusinessanywhere.general
References: <44089362$1@forums-2-dub>
Subject: Re: M-Biz 6 Client Install - no cable sync - 700w devices
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Article PK: 9068

Hello All - I just reopened the Case for this (m-biz install problems on
700w devices) and Dan W. (from Sybase support) just confirmed that there is
indeed a problem with the m-biz 6 database / client install and the 700w
wireless sysnc program -

- simply stopping the running apps on the 700w (like pylon and wireless
sync) will not aloow client install - it seems that you have to do a hard
reset on the 700w so that the device goes back to factory setting and that
the wireless sync has not had a chance to start - if wireless sync starts,
the install will not work -

- this is a little problematic if the user has not yet done a cable sync
and saved their device data -

- it seems to be a known problem and is part of the next m-biz fix (due in
several months) for m-biz - hopefully the fix includes a wireless install of
m-biz client (like pylon) and also the ability to install the client via a
memory card or other method -

- as a side note; this problem has also been seen with AvantGo client
install, but they believe simply stopping the wireless sync app solves the
install problem - I haven't had a chance to try this and install AvantGo on
a 700w (and then point the AvantGo client to my m-biz server) -

chris o.

"Owen32" <owen@helix.mgh.harvard.edu> wrote in message
news:44089362$1@forums-2-dub...
> Hello All - does anyone have suggestions on M-Biz client installs to
> supported devices that have not/ will not do a cable sync to a PC - either
> the user doesn't want to sync, or they are a Mac user or they haven't
> found a need to sync or for what ever reason choiose not to cable sync to
> get the softwrea they want -
>
> - I have several 700w users that need the M-Biz client - on the device,
> I've tried browsing to the server at :8091 (they can not see or click the
> software or account registartion links; something with the native Treo
> 700w browser?) and I've tried putting the client on a memory card to
> install from the device (it says the .exe is not an acceptable
> executable!) -
>
> - without a cable sync, installation seems to be a problem - for access to
> the Pylon AnyWhere client, the software install to the phone/sms message
> link system worked - it would be nice to have that option on M-Biz -
>
> - any suggestions? -
>
> chris o.
>