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Strange connection problem (ADS 8)

13 posts in Networking Last posting was on 2006-08-04 06:32:53.0Z
Marcel Posted on 2006-07-05 10:14:41.0Z
From: "Marcel" <marcel@s.p.a.m.LKL-IT.NL>
Newsgroups: Advantage.Networking
Subject: Strange connection problem (ADS 8)
Date: Wed, 5 Jul 2006 12:14:41 +0200
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Xref: solutions.advantagedatabase.com Advantage.Networking:619
Article PK: 1132039

Hello all,

We are currently in a hardware upgrade process at one of our customers due
to a lack of capacity. The current server runs ADS6 on Windows 2000 Server
for some years now without any ADS related problems. We added a few servers
and one of them will be dedicated for ADS and is installed with Windows
Server 2003 R2. This is a virtual server that runs on VMware software. We
also extended the ADS license with more users and a newer version (8.0.0.8)
which is installed without any problems on the new server.

When we copy the DB to the new server and let the clients try to connect to
it we always get a 8502, Unable to establish ADS connection. Not one of the
client PC's can make a connection. When we start the application on the old
server (which used to run ADS6) and point it to the DB on the new server it
works perfectly. The only way that we can let the clients use the data is
when we change ADS.INI to run local server.

We can't figure out why the old server can access ADS on the new server and
the clients can not, anyone has any idea what we're missing here??

If more info is needed please ask for it.


Sincerely,

Marcel


Joachim Duerr (ADS Support) Posted on 2006-07-06 08:08:25.0Z
From: "Joachim Duerr (ADS Support)" <jojo.duerr@gmx.de>
Subject: Re: Strange connection problem (ADS 8)
Newsgroups: Advantage.Networking
References: <44aca985@solutions.advantagedatabase.com>
Organization: iAnywhere
User-Agent: XanaNews/1.18.1.2
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Date: 6 Jul 2006 01:08:25 -0700
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Article PK: 1132038


Marcel wrote in <44aca985@solutions.advantagedatabase.com>:

> When we copy the DB to the new server and let the clients try to
> connect to it we always get a 8502, Unable to establish ADS
> connection. Not one of the client PC's can make a connection. When we
> start the application on the old server (which used to run ADS6) and
> point it to the DB on the new server it works perfectly. The only way
> that we can let the clients use the data is when we change ADS.INI to
> run local server.

I've never seen 8502 error code before and it's also not listed in the
Advantage help files. Are you sure about the error code?


> We can't figure out why the old server can access ADS on the new
> server and the clients can not, anyone has any idea what we're
> missing here??

Since you're running ADS on W2k3 I guess you've an issue with DEP:
http://ads.extendsys.de/wiki/main.php?page=wiki&wiki=Windows+2003+DEP

--
Joachim Duerr
Senior Product Support Analyst (Advantage Database Server)
iAnywhere Solutions / Extended Systems
advantage[AT]extendsys.de


Peter Hendriks Posted on 2006-07-06 07:28:49.0Z
Date: Thu, 06 Jul 2006 09:28:49 +0200
From: Peter Hendriks <PeterH@lkl-it.nl>
User-Agent: Thunderbird 1.5.0.4 (Windows/20060516)
MIME-Version: 1.0
Newsgroups: Advantage.Networking
Subject: Re: Strange connection problem (ADS 8)
References: <44aca985@solutions.advantagedatabase.com> <44acb6e9@solutions.advantagedatabase.com>
In-Reply-To: <44acb6e9@solutions.advantagedatabase.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
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Article PK: 1132042

Joachim,

> Marcel wrote in <44aca985@solutions.advantagedatabase.com>:
>
>> When we copy the DB to the new server and let the clients try to
>> connect to it we always get a 8502, Unable to establish ADS
>> connection. Not one of the client PC's can make a connection. When we
>> start the application on the old server (which used to run ADS6) and
>> point it to the DB on the new server it works perfectly. The only way
>> that we can let the clients use the data is when we change ADS.INI to
>> run local server.
>
> I've never seen 8502 error code before and it's also not listed in the
> Advantage help files. Are you sure about the error code?

The error code is from Alaska xBase++. But that's not the problem. The
application on the new server runs fine. The application on the old
server runs fine connected to the database on the new server.
The problem is that the workstations cannot connect to the database on
the new server.

>
>
>> We can't figure out why the old server can access ADS on the new
>> server and the clients can not, anyone has any idea what we're
>> missing here??
>
> Since you're running ADS on W2k3 I guess you've an issue with DEP:
> http://ads.extendsys.de/wiki/main.php?page=wiki&wiki=Windows+2003+DEP
>

The DEP is turned off, otherwise we could not start de ADS service at all.

My idea is that it's some kind of port problem. The standard port is
routed to the old server. And the new server is listening to a different
port. Then I need to know the port the new server is listening to. And
maybe a way to change this port to the standard port because the old
server will retire when the new server is running without problems.

==

Peter Hendriks


Marcel Posted on 2006-07-10 12:11:38.0Z
From: "Marcel" <marcel@s.p.a.m.LKL-IT.NL>
Newsgroups: Advantage.Networking
References: <44aca985@solutions.advantagedatabase.com>
Subject: Re: Strange connection problem (ADS 8)
Date: Mon, 10 Jul 2006 14:11:38 +0200
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Article PK: 1132043

"Marcel" <marcel@s.p.a.m.LKL-IT.NL> schreef in bericht
news:44aca985@solutions.advantagedatabase.com...

> Hello all,
>
> We are currently in a hardware upgrade process at one of our customers due
> to a lack of capacity. The current server runs ADS6 on Windows 2000 Server
> for some years now without any ADS related problems. We added a few
> servers
> and one of them will be dedicated for ADS and is installed with Windows
> Server 2003 R2. This is a virtual server that runs on VMware software. We
> also extended the ADS license with more users and a newer version
> (8.0.0.8)
> which is installed without any problems on the new server.
>
> When we copy the DB to the new server and let the clients try to connect
> to
> it we always get a 8502, Unable to establish ADS connection. Not one of
> the
> client PC's can make a connection. When we start the application on the
> old
> server (which used to run ADS6) and point it to the DB on the new server
> it
> works perfectly. The only way that we can let the clients use the data is
> when we change ADS.INI to run local server.
>
> We can't figure out why the old server can access ADS on the new server
> and
> the clients can not, anyone has any idea what we're missing here??
>
> If more info is needed please ask for it.
>
>
> Sincerely,
>
> Marcel
>

Isn't there anyone here that has a clue?? We're really stuck because of this
problem and we haven't even been able to find the reason that make this
occur.

Marcel


Johan Droskie Posted on 2006-07-11 08:16:18.0Z
Date: Tue, 11 Jul 2006 09:16:18 +0100
From: Johan Droskie <Johan@NoSpamHotsoft.Com>
User-Agent: Thunderbird 1.5.0.4 (Windows/20060516)
MIME-Version: 1.0
Newsgroups: Advantage.Networking
Subject: Re: Strange connection problem (ADS 8)
References: <44aca985@solutions.advantagedatabase.com> <44b243d3@solutions.advantagedatabase.com>
In-Reply-To: <44b243d3@solutions.advantagedatabase.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
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Article PK: 1132040

Hi ..

Make sure the virus scanner is not scanning any files on your directory
on the server. I found this to be a problem on very large sites.
This includes the virus scanner actually installed on the server, and
insure that the client scanners does not scan network drives. ( Since
the server should already be checking those )

All other data must still be scanned though.

Marcel wrote:
> "Marcel" <marcel@s.p.a.m.LKL-IT.NL> schreef in bericht
> news:44aca985@solutions.advantagedatabase.com...
>> Hello all,
>>
>> We are currently in a hardware upgrade process at one of our customers due
>> to a lack of capacity. The current server runs ADS6 on Windows 2000 Server
>> for some years now without any ADS related problems. We added a few
>> servers
>> and one of them will be dedicated for ADS and is installed with Windows
>> Server 2003 R2. This is a virtual server that runs on VMware software. We
>> also extended the ADS license with more users and a newer version
>> (8.0.0.8)
>> which is installed without any problems on the new server.
>>
>> When we copy the DB to the new server and let the clients try to connect
>> to
>> it we always get a 8502, Unable to establish ADS connection. Not one of
>> the
>> client PC's can make a connection. When we start the application on the
>> old
>> server (which used to run ADS6) and point it to the DB on the new server
>> it
>> works perfectly. The only way that we can let the clients use the data is
>> when we change ADS.INI to run local server.
>>
>> We can't figure out why the old server can access ADS on the new server
>> and
>> the clients can not, anyone has any idea what we're missing here??
>>
>> If more info is needed please ask for it.
>>
>>
>> Sincerely,
>>
>> Marcel
>>
>
> Isn't there anyone here that has a clue?? We're really stuck because of this
> problem and we haven't even been able to find the reason that make this
> occur.
>
> Marcel
>
>


Marcel Posted on 2006-07-11 12:48:43.0Z
From: "Marcel" <marcel@s.p.a.m.LKL-IT.NL>
Newsgroups: Advantage.Networking
References: <44aca985@solutions.advantagedatabase.com> <44b243d3@solutions.advantagedatabase.com> <44b35dbc@solutions.advantagedatabase.com>
Subject: Re: Strange connection problem (ADS 8)
Date: Tue, 11 Jul 2006 14:48:43 +0200
Lines: 23
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Article PK: 1132041

"Johan Droskie" <Johan@NoSpamHotsoft.Com> schreef in bericht
news:44b35dbc@solutions.advantagedatabase.com...

> Hi ..
>
> Make sure the virus scanner is not scanning any files on your directory on
> the server. I found this to be a problem on very large sites.
> This includes the virus scanner actually installed on the server, and
> insure that the client scanners does not scan network drives. ( Since the
> server should already be checking those )
>
> All other data must still be scanned though.
>
>

Johan,

On that server is no AV installed. The AV on the clients is properly
configured.

Marcel


Marcel Posted on 2006-07-13 06:49:20.0Z
From: "Marcel" <marcel@s.p.a.m.LKL-IT.NL>
Newsgroups: Advantage.Networking
References: <44aca985@solutions.advantagedatabase.com>
Subject: Re: Strange connection problem (ADS 8) !!!!Fixed!!
Date: Thu, 13 Jul 2006 08:49:20 +0200
Lines: 49
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X-MSMail-Priority: Normal
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Article PK: 1132044

"Marcel" <marcel@s.p.a.m.LKL-IT.NL> schreef in bericht
news:44aca985@solutions.advantagedatabase.com...

> Hello all,
>
> We are currently in a hardware upgrade process at one of our customers due
> to a lack of capacity. The current server runs ADS6 on Windows 2000 Server
> for some years now without any ADS related problems. We added a few
> servers
> and one of them will be dedicated for ADS and is installed with Windows
> Server 2003 R2. This is a virtual server that runs on VMware software. We
> also extended the ADS license with more users and a newer version
> (8.0.0.8)
> which is installed without any problems on the new server.
>
> When we copy the DB to the new server and let the clients try to connect
> to
> it we always get a 8502, Unable to establish ADS connection. Not one of
> the
> client PC's can make a connection. When we start the application on the
> old
> server (which used to run ADS6) and point it to the DB on the new server
> it
> works perfectly. The only way that we can let the clients use the data is
> when we change ADS.INI to run local server.
>
> We can't figure out why the old server can access ADS on the new server
> and
> the clients can not, anyone has any idea what we're missing here??
>
> If more info is needed please ask for it.
>
>
> Sincerely,
>
> Marcel
>
>
>

Problem found, an incomplete ads.ini
We did not know that with this newer version of ADS you need to fill in a
lot more settings in the .ini.

Thanks to those who shared their thoughts.

Marcel


Johan Droskie Posted on 2006-07-13 08:36:06.0Z
Date: Thu, 13 Jul 2006 09:36:06 +0100
From: Johan Droskie <Johan@NoSpamHotsoft.Com>
User-Agent: Thunderbird 1.5.0.4 (Windows/20060516)
MIME-Version: 1.0
Newsgroups: Advantage.Networking
Subject: Re: Strange connection problem (ADS 8) !!!!Fixed!!
References: <44aca985@solutions.advantagedatabase.com> <44b5eccd@solutions.advantagedatabase.com>
In-Reply-To: <44b5eccd@solutions.advantagedatabase.com>
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Article PK: 1132045

Hi ..

What is the setting you changed? It would be good for the rest of the
community to know as well ..

Thanx

Marcel wrote:
> "Marcel" <marcel@s.p.a.m.LKL-IT.NL> schreef in bericht
> news:44aca985@solutions.advantagedatabase.com...
>> Hello all,
>>
>> We are currently in a hardware upgrade process at one of our customers due
>> to a lack of capacity. The current server runs ADS6 on Windows 2000 Server
>> for some years now without any ADS related problems. We added a few
>> servers
>> and one of them will be dedicated for ADS and is installed with Windows
>> Server 2003 R2. This is a virtual server that runs on VMware software. We
>> also extended the ADS license with more users and a newer version
>> (8.0.0.8)
>> which is installed without any problems on the new server.
>>
>> When we copy the DB to the new server and let the clients try to connect
>> to
>> it we always get a 8502, Unable to establish ADS connection. Not one of
>> the
>> client PC's can make a connection. When we start the application on the
>> old
>> server (which used to run ADS6) and point it to the DB on the new server
>> it
>> works perfectly. The only way that we can let the clients use the data is
>> when we change ADS.INI to run local server.
>>
>> We can't figure out why the old server can access ADS on the new server
>> and
>> the clients can not, anyone has any idea what we're missing here??
>>
>> If more info is needed please ask for it.
>>
>>
>> Sincerely,
>>
>> Marcel
>>
>>
>>
>
> Problem found, an incomplete ads.ini
> We did not know that with this newer version of ADS you need to fill in a
> lot more settings in the .ini.
>
> Thanks to those who shared their thoughts.
>
> Marcel
>
>


Peter Hendriks Posted on 2006-07-14 06:10:45.0Z
Date: Fri, 14 Jul 2006 08:10:45 +0200
From: Peter Hendriks <PeterH@lkl-it.nl>
User-Agent: Thunderbird 1.5.0.4 (Windows/20060516)
MIME-Version: 1.0
Newsgroups: Advantage.Networking
Subject: Re: Strange connection problem (ADS 8) !!!!Fixed!!
References: <44aca985@solutions.advantagedatabase.com> <44b5eccd@solutions.advantagedatabase.com> <44b60560@solutions.advantagedatabase.com>
In-Reply-To: <44b60560@solutions.advantagedatabase.com>
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Article PK: 1132046

Johan Droskie schreef:

> Hi ..
>
> What is the setting you changed? It would be good for the rest of the
> community to know as well ..
>
>

We went from an ADS version 6.2 to ADS version 8.0
Version 6 only needed to have the SERVER_TYPE in the ads.ini file.
Version 8 needs additional information like Username . What I did (on
advise of Sybase Germany) was to connect to the database on the new
server with the data architect. This created the additional settings in
the ads.ini file that I used on the other workstations.

==

Peter Hendriks


Jeremy Mullin Posted on 2006-07-17 22:34:47.0Z
Date: Mon, 17 Jul 2006 22:34:47 +0000 (UTC)
Message-ID: <886edc15162de8c877d60d251910@devzone.advantagedatabase.com>
From: Jeremy Mullin <no@email.com>
Subject: Re: Strange connection problem (ADS 8) !!!!Fixed!!
Newsgroups: Advantage.Networking
References: <44b73550@solutions.advantagedatabase.com>
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Xref: solutions.advantagedatabase.com Advantage.Networking:628
Article PK: 1132047

While I'm happy to hear you got things working, this is not correct. Those
additional settings in the ads.ini file are just used by ARC, the clients
do not use them. It must have been a change in some of the other settings
like the connection path or server type.

J.D. Mullin
Advantage R&D

> Johan Droskie schreef:
>
>> Hi ..
>>
>> What is the setting you changed? It would be good for the rest of
>> the community to know as well ..
>>
> We went from an ADS version 6.2 to ADS version 8.0
> Version 6 only needed to have the SERVER_TYPE in the ads.ini file.
> Version 8 needs additional information like Username . What I did (on
> advise of Sybase Germany) was to connect to the database on the new
> server with the data architect. This created the additional settings
> in
> the ads.ini file that I used on the other workstations.
> ==
>
> Peter Hendriks
>


Marcel Posted on 2006-07-24 09:57:52.0Z
From: "Marcel" <marcel@s.p.a.m.LKL-IT.NL>
Newsgroups: Advantage.Networking
References: <44b73550@solutions.advantagedatabase.com> <886edc15162de8c877d60d251910@devzone.advantagedatabase.com>
Subject: Re: Strange connection problem (ADS 8) !!!!Fixed!!
Date: Mon, 24 Jul 2006 11:57:52 +0200
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Article PK: 1132049

"Jeremy Mullin" <no@email.com> schreef in bericht
news:886edc15162de8c877d60d251910@devzone.advantagedatabase.com...

> While I'm happy to hear you got things working, this is not correct. Those
> additional settings in the ads.ini file are just used by ARC, the clients
> do not use them. It must have been a change in some of the other settings
> like the connection path or server type.
>
> J.D. Mullin
> Advantage R&D
>

Jeremy,

We do use the arc32.dll in the applications, is that the same?

Marcel


Jeremy Mullin Posted on 2006-08-03 15:13:36.0Z
Date: Thu, 3 Aug 2006 15:13:36 +0000 (UTC)
Message-ID: <886edc1516ee88c884f43c69c440@devzone.advantagedatabase.com>
From: Jeremy Mullin <no@email.com>
Subject: Re: Strange connection problem (ADS 8) !!!!Fixed!!
Newsgroups: Advantage.Networking
References: <44c499a9@solutions.advantagedatabase.com>
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=iso-8859-1; format=flowed
X-Newsreader: JetBrains Omea Reader 928.2
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Lines: 24
Path: solutions.advantagedatabase.com!solutions.advantagedatabase.com!10.24.38.116
Xref: solutions.advantagedatabase.com Advantage.Networking:637
Article PK: 1132056

There is no arc32.dll (at least not from us). I would guess you are thinking
of ace32.dll, and that is not the same thing.

J.D. Mullin
Advantage R&D

> "Jeremy Mullin" <no@email.com> schreef in bericht
> news:886edc15162de8c877d60d251910@devzone.advantagedatabase.com...
>
>> While I'm happy to hear you got things working, this is not correct.
>> Those additional settings in the ads.ini file are just used by ARC,
>> the clients do not use them. It must have been a change in some of
>> the other settings like the connection path or server type.
>>
>> J.D. Mullin
>> Advantage R&D
> Jeremy,
>
> We do use the arc32.dll in the applications, is that the same?
>
> Marcel
>


Marcel Posted on 2006-08-04 06:32:53.0Z
From: "Marcel" <marcel@s.p.a.m.LKL-IT.NL>
Newsgroups: Advantage.Networking
References: <44c499a9@solutions.advantagedatabase.com> <886edc1516ee88c884f43c69c440@devzone.advantagedatabase.com>
Subject: Re: Strange connection problem (ADS 8) !!!!Fixed!!
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"Jeremy Mullin" <no@email.com> schreef in bericht
news:886edc1516ee88c884f43c69c440@devzone.advantagedatabase.com...

> There is no arc32.dll (at least not from us). I would guess you are
> thinking of ace32.dll, and that is not the same thing.
>
> J.D. Mullin
> Advantage R&D
>

Guessed right, I was confused with something else. Then we still don't know
what the reason of out problem.

Marcel