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OneBridge Functionality Questions From Customer

4 posts in Trial Discussion Last posting was on 2007-02-14 16:25:23.0Z
A Benn Posted on 2007-02-13 23:20:27.0Z
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From: A Benn
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Subject: OneBridge Functionality Questions From Customer
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What is the interaction (or lack thereof) between (a)
whether the Treo's is powered on or off, (b) the Polling
Frequency setting in the 5th step of Lotus Notes Adapter
Settings (notesettings.exe) tool, (c) the LiveConnect
Schedule settings, and (d) the power state (power save, etc)
selected in the LiveConnect configuration?

The above bullet basically boils down to "How do I get the
notifications on the Treo -- and any other handheld -- to be
as close to as immediate as the BlackBerry as possible with
as little an impact on battery power as possible?

What username/password do I enter when I click the Configure
button in OneBridge Sync Admin > Connect Configuration >
General > Groupware Adapters > Lotus Notes? (I've tried my
own Lotus Notes credentials as well as the dedicated Notes
user created for the OneBridge sync.)


Mark Wright Posted on 2007-02-14 16:02:43.0Z
From: Mark Wright <mark.wright@ianywhere.com>
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A Benn wrote:
> What is the interaction (or lack thereof) between (a)
> whether the Treo's is powered on or off,

If a device is completely powered off then no connection can be made,
but if by powered off you mean the devices screen is off then polling
and live connect schedules will run in the background.

(b) the Polling
> Frequency setting in the 5th step of Lotus Notes Adapter
> Settings (notesettings.exe) tool,

The Live Connect Polling feature allows the OneBridge Client to be
configured to automatically connect to the server and retrieve any new
data at predefined intervals. Schedules and profiles are used to
configure this feature.

Setting a Schedule for Polling

A schedule is created that specifies the day(s) of the week, the time of
day, and the interval (how often) to connect. Three pre-configured
schedules are available but settings can be changed in each. The user
can configure up to seven schedules


(c) the LiveConnect
> Schedule settings, and

The Live Connect technology allows the OneBridge Client to be configured
to automatically receive email and PIM data from the OneBridge Sync
Server without requesting it. To use the Live Connect functionality, it
must be enabled by the administrator

Always-On

Select this option to provide the fastest delivery of information
between the server and the device. This option requires that the device
remain active and therefore consumes more battery.

(d) the power state (power save, etc)
> selected in the LiveConnect configuration?

Switch to Power-Save at

This option allows you to switch from Always-On mode to Power-Save mode
when the battery level falls below the specified percentage.

Disable if battery below

This option allows Live Connect to be completely disabled when the
battery level falls below the specified percentage. The option should
typically be enabled because it protects the device from draining the
battery to a point where data could be lost.

Set Schedule

Select to display all available schedules. Choose a schedule from the
list to view the Schedule Configuration.

>
> The above bullet basically boils down to "How do I get the
> notifications on the Treo -- and any other handheld -- to be
> as close to as immediate as the BlackBerry as possible with
> as little an impact on battery power as possible?
>
> What username/password do I enter when I click the Configure
> button in OneBridge Sync Admin > Connect Configuration >
> General > Groupware Adapters > Lotus Notes? (I've tried my
> own Lotus Notes credentials as well as the dedicated Notes
> user created for the OneBridge sync.)

The username and password entered for the configuration is one that has
administrative rights to the server that the adapter is running, the
adapter configuration wizard is displayed. The username must be a local
administrator. Domain administrator usernames are not allowed. Using
this "configure" button will run the notesettings.exe tool on the local
machine. The reason for password protecting this is for remote
installations of the adapter that may not be installed on the OneBridge
Server, but in a remote location closer to the Domino servers for faster
access and a distributed installation.

Thanks

Mark


Aaron Benningfield Posted on 2007-02-13 23:29:25.0Z
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Subject: Additional OneBridge Functionality Questions From Customer
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What is the interaction (or lack thereof) between (a)
whether the Treo's is powered on or off, (b) the Polling
Frequency setting in the 5th step of Lotus Notes Adapter
Settings (notesettings.exe) tool, (c) the LiveConnect
Schedule settings, and (d) the power state (power save,
etc) selected in the LiveConnect configuration?

The above bullet basically boils down to "How do I get the
notifications on the Treo -- and any other handheld -- to
be as close to as immediate as the BlackBerry as possible
with as little an impact on battery power as possible?

What username/password do I enter when I click the
Configure button in OneBridge Sync Admin > Connect
Configuration > General > Groupware Adapters > Lotus
Notes? (I've tried my own Lotus Notes credentials as well
as the dedicated Notes user created for the OneBridge
sync.)

I want to be sure that I included in the list of factors
that affect receiving messages promptly versus power
consumption the handheld's local setting that configures the
handheld to open a connection and retrieve mail on a
schedule.

This is another question (or two) that may be a Treo
question instead of a OneBridge question: I cannot for the
life of me figure out how Inbox subfolders are supposed to
work. I would like to control how/when/that they download to
the device, and I would also like to make something show up
in them when they do come down; right now when I choose one
or more to "Refresh," the folders show up locally, but
they're always empty -- even when there's been activity in
those folders recently.

Any solutions for that?


Mark Wright Posted on 2007-02-14 16:25:23.0Z
From: Mark Wright <mark.wright@ianywhere.com>
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Aaron Benningfield wrote:
> What is the interaction (or lack thereof) between (a)
> whether the Treo's is powered on or off, (b) the Polling
> Frequency setting in the 5th step of Lotus Notes Adapter
> Settings (notesettings.exe) tool, (c) the LiveConnect
> Schedule settings, and (d) the power state (power save,
> etc) selected in the LiveConnect configuration?
>
> The above bullet basically boils down to "How do I get the
> notifications on the Treo -- and any other handheld -- to
> be as close to as immediate as the BlackBerry as possible
> with as little an impact on battery power as possible?
>
> What username/password do I enter when I click the
> Configure button in OneBridge Sync Admin > Connect
> Configuration > General > Groupware Adapters > Lotus
> Notes? (I've tried my own Lotus Notes credentials as well
> as the dedicated Notes user created for the OneBridge
> sync.)
>
> I want to be sure that I included in the list of factors
> that affect receiving messages promptly versus power
> consumption the handheld's local setting that configures the
> handheld to open a connection and retrieve mail on a
> schedule.
>
> This is another question (or two) that may be a Treo
> question instead of a OneBridge question: I cannot for the
> life of me figure out how Inbox subfolders are supposed to
> work. I would like to control how/when/that they download to
> the device, and I would also like to make something show up
> in them when they do come down; right now when I choose one
> or more to "Refresh," the folders show up locally, but
> they're always empty -- even when there's been activity in
> those folders recently.
>
> Any solutions for that?

All questions above excluding the subfolders were answered in the
previous post.

To answer your subfolders questions; when in the Subfolders selection
screen each subfolder can be highlighted and the settings can be
configured on what data in the subfolder should be synced to the device.

For example in the subfolder dialog you may have something like the
following:

- Root Folder
- Subfolder1
- Subfolder2
- Root Folder 2
- Subfolder1
- Subfolder2

For each folder you can check the box next to folder which will sync
that folder to your inbox on the device and put it in a folder named
accordingly. In addition to checking the box each subfolder has a link
in this dialog. If you click on the folder name you are able to control
the amount of data for each e-mail and also the number of days in the
past to retrieve the e-mails for. To view the data in the subfolders
you must go into the device inbox and then select the appropriate
subfolder to view the e-mails.

Thanks

Mark