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Need to use OB monitor,But MonitorAgentService error

2 posts in Trial Discussion Last posting was on 2007-09-03 08:17:07.0Z
ivan.deng Posted on 2007-08-29 10:57:22.0Z
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Subject: Need to use OB monitor,But MonitorAgentService error
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Hi all!

I have some problems with OB monitor.
When I install ob sync server.
There was some error message like:
---------------------------
Unable to register MonitorAgentService.exe
---------------------------
Unable to register MOnet.dll
---------------------------
Unable to register CorpDirService.exe
---------------------------
Unable to register OneBridgeReportViewer.exe
---------------------------

I ignore these error. And OB server can work.

But after I install the OneBridge Monitor, and load the OneBridge Monitoring
Console.
We would get the error page,
" OneBridge Monitoring Service cannot verify monitor license status. Please
check if the monitor agent service is running on sync server machine. "

We use
Windows 2000 server Sp4.
OB 5.5.2006.1112
Sync with Notes.
port is 5001 to 5005.

when I apply the OB Patch 2007.0507,get the error like
---------------------------
OneBridge Patch for 5.5 - InstallShield Wizard
---------------------------
Unexpected error opening file C:\Program Files\Common Files\Extended
Systems\OneBridge\Bin\adslocal.cfg. Error = -2.
---------------------------

Any idea?
Thanks.


Dirk Posted on 2007-09-03 08:17:07.0Z
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From: Dirk
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Subject: Re: Need to use OB monitor,But MonitorAgentService error
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How did you do the installation? Did you use RDP (Terminal
Services, Remotes Desktop etc)

If yes, redo the install using VNC, PCanywhere etc.

Also make sure you shut down the services (not the Advantage
DB server) and that you are logged on with local admin
rights. Best practice is log on with the technical service
user that also runs the OB service.

Dirk

> Hi all!
>
> I have some problems with OB monitor.
> When I install ob sync server.
> There was some error message like:
> ---------------------------
> Unable to register MonitorAgentService.exe
> ---------------------------
> Unable to register MOnet.dll
> ---------------------------
> Unable to register CorpDirService.exe
> ---------------------------
> Unable to register OneBridgeReportViewer.exe
> ---------------------------
>
> I ignore these error. And OB server can work.
>
> But after I install the OneBridge Monitor, and load the
> OneBridge Monitoring Console.
> We would get the error page,
> " OneBridge Monitoring Service cannot verify monitor
> license status. Please check if the monitor agent service
> is running on sync server machine. "
>
> We use
> Windows 2000 server Sp4.
> OB 5.5.2006.1112
> Sync with Notes.
> port is 5001 to 5005.
>
> when I apply the OB Patch 2007.0507,get the error like
> ---------------------------
> OneBridge Patch for 5.5 - InstallShield Wizard
> ---------------------------
> Unexpected error opening file C:\Program Files\Common
> Files\Extended Systems\OneBridge\Bin\adslocal.cfg. Error
> = -2. ---------------------------
>
> Any idea?
> Thanks.
>
>