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Problems running DB server on Vista with 9.0.2.3586

4 posts in General Discussion Last posting was on 2008-02-12 20:56:13.0Z
sd2528 Posted on 2008-02-11 20:15:50.0Z
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From: sd2528
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Subject: Problems running DB server on Vista with 9.0.2.3586
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For Vista 64 I have no problems installing the software or
running Sybase Central however when I try to create a new
ASA service it never gets created. There are no error
messages or anything, the service just never shows up in
Sybase Central or on my list of services.

For Vista 32 the service gets created but anytime I try to
start it I get an error dialog that says "The service
<service name> has generated and unknown error." When I
check the Windows event log I see an equally undescriptive
error that says "ASANYs_<server name>: Could not start
server"


Any ideas on what I'm doing wrong?


John Smirnios Posted on 2008-02-12 16:22:03.0Z
From: John Smirnios <smirnios_at_sybase.com>
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Verify that you have dbelevate10.exe in your path (it is required by SC
to create & start services) or try launching SC from an elevate shell.

For Vista-32, try sending the server's startup messages to a file using
the "-o filename" switch. There may be more information there that will
tell you why it cannot start.

-john.
--
John Smirnios
Senior Software Developer
iAnywhere Solutions Engineering

Whitepapers, TechDocs, bug fixes are all available through the iAnywhere
Developer Community at http://www.ianywhere.com/developer

sd2528 wrote:
> For Vista 64 I have no problems installing the software or
> running Sybase Central however when I try to create a new
> ASA service it never gets created. There are no error
> messages or anything, the service just never shows up in
> Sybase Central or on my list of services.
>
> For Vista 32 the service gets created but anytime I try to
> start it I get an error dialog that says "The service
> <service name> has generated and unknown error." When I
> check the Windows event log I see an equally undescriptive
> error that says "ASANYs_<server name>: Could not start
> server"
>
>
> Any ideas on what I'm doing wrong?


sd2528 Posted on 2008-02-12 17:24:25.0Z
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From: sd2528
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Subject: Re: Problems running DB server on Vista with 9.0.2.3586
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Vista 64:
[b]Verify that you have dbelevate10.exe in your path (it is
required by SC
to create & start services) or try launching SC from an
elevate shell.[/b]

dbelevate9.exe (version 9.0.2. 3586) is located in my path.
I've set up both dbelevate9.exe and scjview.exe to run as
administrator. I get prompted for both and allow both but
still no service is created and there are no error messages.


Vista 32:
[b]For Vista-32, try sending the server's startup messages
to a file using
the "-o filename" switch. There may be more information
there that will
tell you why it cannot start.[/b]

I do use the -o switch and the file is blank.

> Verify that you have dbelevate10.exe in your path (it is
> required by SC to create & start services) or try
> launching SC from an elevate shell.
>
> For Vista-32, try sending the server's startup messages to
> a file using the "-o filename" switch. There may be more
> information there that will tell you why it cannot start.
>
> -john.
> --
> John Smirnios
> Senior Software Developer
> iAnywhere Solutions Engineering
>
> Whitepapers, TechDocs, bug fixes are all available through
> the iAnywhere Developer Community at
> http://www.ianywhere.com/developer
>
> sd2528 wrote:
> > For Vista 64 I have no problems installing the software
> > or running Sybase Central however when I try to create a
> > new ASA service it never gets created. There are no
> > error messages or anything, the service just never shows
> > up in Sybase Central or on my list of services.
> >
> > For Vista 32 the service gets created but anytime I try
> > to start it I get an error dialog that says "The service
> > <service name> has generated and unknown error." When I
> > check the Windows event log I see an equally
> > undescriptive error that says "ASANYs_<server name>:
> > Could not start server"
> >
> >
> > Any ideas on what I'm doing wrong?


John Smirnios Posted on 2008-02-12 20:56:13.0Z
From: John Smirnios <smirnios_at_sybase.com>
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Sorry, yes, dbelevate9.exe. You shouldn't need to set it up to run as
administrator -- it has its own embedded manifest that does that.

If scjview is running as administrator, you shouldn't have any
permission problems for defining & starting services. However, if
scjview is running as administrator, you should also never see a prompt
for dbelevate9. Are you seeing those prompts for dbelevate when are
using scjview? Or just if you invoke dbelevate9 by itself (not that you
would ever want to do that)?

There's something very strange going on for sure. Are the services
defined to run as a specified user? An unrestricted system account? The
path names don't refer to a network drive, do they?

About all I could suggest without going through tech support would be to
use the free procmon utility (from www.sysinternals.com which is now
owned by Microsoft) to monitor registry & file access to see if you can
find where things are failing.

-john.

--
John Smirnios
Senior Software Developer
iAnywhere Solutions Engineering

Whitepapers, TechDocs, bug fixes are all available through the iAnywhere
Developer Community at http://www.ianywhere.com/developer

sd2528 wrote:
> Vista 64:
> [b]Verify that you have dbelevate10.exe in your path (it is
> required by SC
> to create & start services) or try launching SC from an
> elevate shell.[/b]
>
> dbelevate9.exe (version 9.0.2. 3586) is located in my path.
> I've set up both dbelevate9.exe and scjview.exe to run as
> administrator. I get prompted for both and allow both but
> still no service is created and there are no error messages.
>
>
> Vista 32:
> [b]For Vista-32, try sending the server's startup messages
> to a file using
> the "-o filename" switch. There may be more information
> there that will
> tell you why it cannot start.[/b]
>
> I do use the -o switch and the file is blank.
>
>
>> Verify that you have dbelevate10.exe in your path (it is
>> required by SC to create & start services) or try
>> launching SC from an elevate shell.
>>
>> For Vista-32, try sending the server's startup messages to
>> a file using the "-o filename" switch. There may be more
>> information there that will tell you why it cannot start.
>>
>> -john.
>> --
>> John Smirnios
>> Senior Software Developer
>> iAnywhere Solutions Engineering
>>
>> Whitepapers, TechDocs, bug fixes are all available through
>> the iAnywhere Developer Community at
>> http://www.ianywhere.com/developer
>>
>> sd2528 wrote:
>>> For Vista 64 I have no problems installing the software
>>> or running Sybase Central however when I try to create a
>>> new ASA service it never gets created. There are no
>>> error messages or anything, the service just never shows
>>> up in Sybase Central or on my list of services.
>>>
>>> For Vista 32 the service gets created but anytime I try
>>> to start it I get an error dialog that says "The service
>>> <service name> has generated and unknown error." When I
>>> check the Windows event log I see an equally
>>> undescriptive error that says "ASANYs_<server name>:
>>> Could not start server"
>>>
>>>
>>> Any ideas on what I'm doing wrong?