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unable to use shortcut

3 posts in Appeon (partner product) Last posting was on 2008-05-19 01:18:46.0Z
steve wong Posted on 2008-04-29 03:30:57.0Z
From: "Steve Wong" <nospam_stevewong1999@yahoo.com>
Newsgroups: sybase.public.appeon
Subject: unable to use shortcut
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Date: 28 Apr 2008 20:30:57 -0700
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Article PK: 21509

Hi,

Some of my users in US told me that they can't use any shortcut key on my
application which is under Appeon 3.1. But I can use all shortcut key in my
pc.

Do anyone have experience on it? What can I check for/with?

One of the users told me that she is using a mouse device called WACOM
INTUOS3. I've checked from its website and found it is so powerful on
customizing express key. Do you think it is relevant to the problem?

Thx in advance,
Steve


Sally Li Posted on 2008-05-12 09:10:00.0Z
Sender: 4fce.4828058f.1804289383@sybase.com
From: Sally Li
Newsgroups: sybase.public.appeon
Subject: Re: unable to use shortcut
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Date: 12 May 2008 02:10:00 -0700
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Article PK: 13280

Hi Steve,

I think may be you should check the customer's IE version
first. Is he using IE 7 or some other browsers? With Appeon
3.1, you'd better use IE 6.

Regards
Sally Li

> Hi,
>
> Some of my users in US told me that they can't use any
> shortcut key on my application which is under Appeon 3.1.
> But I can use all shortcut key in my pc.
>
> Do anyone have experience on it? What can I check
> for/with?
>
> One of the users told me that she is using a mouse device
> called WACOM INTUOS3. I've checked from its website and
> found it is so powerful on customizing express key. Do
> you think it is relevant to the problem?
>
> Thx in advance,
> Steve
>
>


steve wong Posted on 2008-05-19 01:18:46.0Z
From: "Steve Wong" <nospam_stevewong1999@yahoo.com>
Newsgroups: sybase.public.appeon
References: <48169671$1@forums-1-dub> <48280968.503f.1681692777@sybase.com>
Subject: Re: unable to use shortcut
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Message-ID: <4830d576$1@forums-1-dub>
Date: 18 May 2008 18:18:46 -0700
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Article PK: 13286

Hi Sally,

Customer is using IE7. Is it certified that IE7 has problem on shortcut
while IE6 doesn't have? I am using Appeon 5.1.

Rgds,
Steve

<Sally Li> wrote in message news:48280968.503f.1681692777@sybase.com...
> Hi Steve,
>
> I think may be you should check the customer's IE version
> first. Is he using IE 7 or some other browsers? With Appeon
> 3.1, you'd better use IE 6.
>
> Regards
> Sally Li
>> Hi,
>>
>> Some of my users in US told me that they can't use any
>> shortcut key on my application which is under Appeon 3.1.
>> But I can use all shortcut key in my pc.
>>
>> Do anyone have experience on it? What can I check
>> for/with?
>>
>> One of the users told me that she is using a mouse device
>> called WACOM INTUOS3. I've checked from its website and
>> found it is so powerful on customizing express key. Do
>> you think it is relevant to the problem?
>>
>> Thx in advance,
>> Steve
>>
>>