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OneBridge and linked mailboxes (Alias)

2 posts in Trial Discussion Last posting was on 2008-09-29 22:45:21.0Z
Johan Posted on 2008-09-25 07:50:26.0Z
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From: Johan
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Subject: OneBridge and linked mailboxes (Alias)
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Hi!

In our project we use something called linked mailboxes and
I now try to get the OneBridge Exchange synchronization to
work but without any result. Our environment looks as follow
and I receive the error “Failed to perform logon to
Exchange server with profile [DOM1-MAIL01
olssonjc1] Error: 8004011d ”



What I understand the Mobile User with username and password
don’t exist in Exchange but only in AD and when the
synchronization start OneBridge try to authenticate user
against Exchange and will fail.

Is their any solution to this? Do OneBridge have support for
linked mailboxes?

I have heard something about using Alias? Domain\User\Alias.
How do that work?

Thanks /Johan


Ben Bruno Posted on 2008-09-29 22:45:21.0Z
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Hi Johan,

We have seen this error in the past when the OneBridge Exchange Adapter does
not have enough permissions or data to resolve the end user's mail account.

A good first test is to try entering the following credentials:

NT Domain\Exchange Alias\SMTP Address
For an example, my username would look like this,
"sybase\benb\benb@sybase.com"

If your user does not have an exchange alias, you can also try using just
the SMTP address. I do not believe we test with linked mailboxes, and as
our authentication requires looking up an exchange account it is possible
that this may not work.

Best regards,

Ben Bruno
OneBridge Technical Support
iAnywhere Solutions, Inc.


<Johan> wrote in message news:48db42c2.1ce4.1681692777@sybase.com...
Hi!

In our project we use something called linked mailboxes and
I now try to get the OneBridge Exchange synchronization to
work but without any result. Our environment looks as follow
and I receive the error "Failed to perform logon to
Exchange server with profile [DOM1-MAIL01
olssonjc1] Error: 8004011d "



What I understand the Mobile User with username and password
don't exist in Exchange but only in AD and when the
synchronization start OneBridge try to authenticate user
against Exchange and will fail.

Is their any solution to this? Do OneBridge have support for
linked mailboxes?

I have heard something about using Alias? Domain\User\Alias.
How do that work?

Thanks /Johan