> This is from a customer,
> "We have a problem with mail not being cleared from the inbox of our
> We use Sybase OneBridge to synchronise mail, contacts and calendar items.
> Some of the users have seen a problem where the emails not being cleared
> from the inbox on their mobile phones. Mail should be cleaned every day so
> that only the last 7 days appears in the inbox.
> This is seen on both Windows Mobile and Symbian based phones.
> Have you heard of this error before?
> If we move all the mail in the inbox in outlook to a "temp" folder, then
> they are removed from the phone."
> We have tested with a new Exchange database.
> We have created new accounts in the test database which works.
> We have moved the troubled mailboxes to the new database and the problem
> still there.
> Common is that the problematic mailboxes have quite large mailboxes and
> complex folder structures.
> Sybase support have not been able to find any reasons for this problems.
> Regards Himzo
Subject: Folder structure problem
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Date: 3 Apr 2009 23:00:29 -0800
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