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Unable to Register Users

3 posts in Trial Discussion Last posting was on 2009-05-20 08:48:02.0Z
Monica_Stine Posted on 2009-05-14 14:55:34.0Z
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From: Monica_Stine@papajohns.com
Newsgroups: ianywhere.public.secureemail.trial
Subject: Unable to Register Users
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Article PK: 19191

We have installed the trial version of iAnywhere on a Domino
8.5 server and get an error message when trying to register
a user.
"Unable to register User. Unable to send activation email."

We know the iAnywhere is talking to the Domino Server
because it finds the names in the Notes Address book. The
OBlistner and OBAgent tasks are running on the Domino
Server.

Thanks for any support.


Bryan Whitmarsh Posted on 2009-05-14 21:16:31.0Z
From: "Bryan Whitmarsh" <bryanw@sybase.com>
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Subject: Re: Unable to Register Users
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Article PK: 11076

Make sure the "Email From" address is a valid Notes account with rights to
send email from the Domino Server you have installed Mobile Office on. You
may need to try a few different usernames, short names, etc. Mobile Office
will not complete the registration of a user if the "Email From" address
isn't valid.

<Monica_Stine@papajohns.com> wrote in message
news:4a0c30e6.759b.1681692777@sybase.com...
> We have installed the trial version of iAnywhere on a Domino
> 8.5 server and get an error message when trying to register
> a user.
> "Unable to register User. Unable to send activation email."
>
> We know the iAnywhere is talking to the Domino Server
> because it finds the names in the Notes Address book. The
> OBlistner and OBAgent tasks are running on the Domino
> Server.
>
> Thanks for any support.


Björn Posted on 2009-05-20 08:48:02.0Z
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From: Björn
Newsgroups: ianywhere.public.secureemail.trial
Subject: Re: Unable to Register Users
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Message-ID: <4a13c3c2.475a.1681692777@sybase.com>
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Article PK: 11083


> Make sure the "Email From" address is a valid Notes
> account with rights to send email from the Domino Server
> you have installed Mobile Office on. You may need to try
> a few different usernames, short names, etc. Mobile
> Office will not complete the registration of a user if
> the "Email From" address isn't valid.
>
> <Monica_Stine@papajohns.com> wrote in message
> news:4a0c30e6.759b.1681692777@sybase.com...
> > We have installed the trial version of iAnywhere on a
> > Domino 8.5 server and get an error message when trying
> > to register a user.
> > "Unable to register User. Unable to send activation
> email." >
> > We know the iAnywhere is talking to the Domino Server
> > because it finds the names in the Notes Address book.
> > The OBlistner and OBAgent tasks are running on the
> > Domino Server.
> >
> > Thanks for any support.
>
>

Or if it's a new dominoserver, do you have connections to
other servers. We got that error when the server wasn't
configured properly.