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How do I connect Afaria Client to remote server.

3 posts in Trial information Last posting was on 2009-05-28 13:22:11.0Z
Pat Clifford Posted on 2009-05-21 13:22:02.0Z
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From: Pat Clifford
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Subject: How do I connect Afaria Client to remote server.
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I have installed the Afaria Trial on a server that I can
only access using Remote Desktop. I an trying to connect a
Windows Mobile 6 client to the Afaria Trial virtual machine
on this remote server.

I am currently getting the error message "The connection to
the server failed. The session did not complete."

I cannot connect the client using a cradle directly to the
remote server.

Any help would be greatly appreciated.
Pat


John Nichols Posted on 2009-05-22 15:09:26.0Z
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Pat Clifford wrote:
> I have installed the Afaria Trial on a server that I can
> only access using Remote Desktop. I an trying to connect a
> Windows Mobile 6 client to the Afaria Trial virtual machine
> on this remote server.
>
> I am currently getting the error message "The connection to
> the server failed. The session did not complete."
>
> I cannot connect the client using a cradle directly to the
> remote server.
>
> Any help would be greatly appreciated.
> Pat
>

Pat - first - thanks for using the Afaria Trial,
Assuming you have the client installed on the device (sounds like you
have), you need to confirm that the Afaria Server can be accessed via
the network from the device or the machine that is hosting the device.
Try these troubleshooting steps:
1) Assure that the Afaria service is running on the Afaria Server
(Afaria trial VM), if it is not then most likely you haven't agreed to
the licensing terms.
2) If the Afaria service is running - determine the IP address the
Virtual Machine has acquired and attempt to ping it from the local host
and if that is successful from a remote machine. If that is not
successful then you have something blocking network access to the Afaria
server VM.
3) If you can ping the Afaria server from a remote machine, assure that
you can ping it from the machine that is hosting the cradled device.
4) If that is all successful, to provide networking for the cradled
device you must be using activesync and the device must be connected
successfully to its host via activesync.
5) If all that is in place, then try changing the Afaria server address
in the Afaria client that is running on the device. By default, the
pre-built Afaria client install kits were created with the client
configured to use the machine name of the virtual machine (since the IP
address was unknown). It could be that name resolution may not be
working on your network. Change the Afaria client configuration on the
device to use the IP address of the Afaria virtual machine instead of
the machine name.
Let us know how this worked out. Good Luck.


Pat Clifford Posted on 2009-05-28 13:22:11.0Z
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From: Pat Clifford
Newsgroups: ianywhere.public.afaria.trial
Subject: Re: How do I connect Afaria Client to remote server.
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> Pat Clifford wrote:
> > I have installed the Afaria Trial on a server that I can
> > only access using Remote Desktop. I an trying to connect
> > a Windows Mobile 6 client to the Afaria Trial virtual
> > machine on this remote server.
> >
> > I am currently getting the error message "The connection
> > to the server failed. The session did not complete."
> >
> > I cannot connect the client using a cradle directly to
> > the remote server.
> >
> > Any help would be greatly appreciated.
> > Pat
> >
> Pat - first - thanks for using the Afaria Trial,
> Assuming you have the client installed on the device
> (sounds like you have), you need to confirm that the
> Afaria Server can be accessed via the network from the
> device or the machine that is hosting the device. Try
> these troubleshooting steps: 1) Assure that the Afaria
> service is running on the Afaria Server (Afaria trial VM)
> , if it is not then most likely you haven't agreed to the
> licensing terms. 2) If the Afaria service is running -
> determine the IP address the Virtual Machine has acquired
> and attempt to ping it from the local host and if that is
> successful from a remote machine. If that is not
> successful then you have something blocking network access
> to the Afaria server VM.
> 3) If you can ping the Afaria server from a remote
> machine, assure that you can ping it from the machine
> that is hosting the cradled device. 4) If that is all
> successful, to provide networking for the cradled device
> you must be using activesync and the device must be
> connected successfully to its host via activesync.
> 5) If all that is in place, then try changing the Afaria
> server address in the Afaria client that is running on
> the device. By default, the pre-built Afaria client
> install kits were created with the client configured to
> use the machine name of the virtual machine (since the IP
> address was unknown). It could be that name resolution
> may not be working on your network. Change the Afaria
> client configuration on the device to use the IP address
> of the Afaria virtual machine instead of the machine
> name. Let us know how this worked out. Good Luck.

We have installed the Afaria Trial on a local PC and have
connected a Windows Mobile 6 Professional Client to this PC
using the USB slot.

I have another issue with running XCMonitor on the mobile
client which I have detailed in another post above.

Thanks for your help,
Pat