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can't find the monitor component within the 5.7 beta 1

5 posts in Mobile Office 5.7 Beta Last posting was on 2009-07-28 20:04:07.0Z
Nan Wang Posted on 2009-07-24 02:44:38.0Z
Reply-To: "Nan Wang" <nanwang@sybase.com>
From: "Nan Wang" <nanwang@sybase.com>
Newsgroups: ianywhere.public.mobileoffice57.beta
Subject: can't find the monitor component within the 5.7 beta 1
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Article PK: 9705

hi there,

I tried to use the mo monitor according to the document. but i can't find
the monitor component in the 5.7 beta 1 installation. Where is this
component and how to install it.

Thanks!

Nan Wang


Diane Amdor Posted on 2009-07-24 14:53:47.0Z
From: "Diane Amdor" <dianea@sybase.com>
Newsgroups: ianywhere.public.mobileoffice57.beta
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Subject: Re: can't find the monitor component within the 5.7 beta 1
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Date: 24 Jul 2009 07:53:47 -0700
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Article PK: 9708

Nan,

Are you referring to the OneBridge Monitor Agent? Is it not available in
your list of Microsoft Services? See attached screen shot.

Diane

"Nan Wang" <nanwang@sybase.com> wrote in message
news:4a692016$2@forums-3-dub.sybase.com...
> hi there,
>
> I tried to use the mo monitor according to the document. but i can't find
> the monitor component in the 5.7 beta 1 installation. Where is this
> component and how to install it.
>
> Thanks!
>
> Nan Wang
>
>

OneBridgeMonitorAgent.JPG

Nan Wang Posted on 2009-07-27 14:47:47.0Z
Reply-To: "Nan Wang" <nanwang@sybase.com>
From: "Nan Wang" <nanwang@sybase.com>
Newsgroups: ianywhere.public.mobileoffice57.beta
References: <4a692016$2@forums-3-dub.sybase.com> <4a69cafb$2@forums-3-dub.sybase.com>
Subject: Re: can't find the monitor component within the 5.7 beta 1
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Date: 27 Jul 2009 07:47:47 -0700
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Article PK: 9709

hi Diane,

I can find the monitor agent in the service list, but I can't find the
onebridge server performance object in the performance window. See attached
screen shot. 1.png is picture from the document, there is a onebridge server
object in the performance object drop list. the 2.png is the screenshot from
my system there isn't this object so i can't get the monitor data.

"Diane Amdor" <dianea@sybase.com> wrote in message
news:4a69cafb$2@forums-3-dub.sybase.com...
> Nan,
>
> Are you referring to the OneBridge Monitor Agent? Is it not available in
> your list of Microsoft Services? See attached screen shot.
>
> Diane
>
> "Nan Wang" <nanwang@sybase.com> wrote in message
> news:4a692016$2@forums-3-dub.sybase.com...
>> hi there,
>>
>> I tried to use the mo monitor according to the document. but i can't find
>> the monitor component in the 5.7 beta 1 installation. Where is this
>> component and how to install it.
>>
>> Thanks!
>>
>> Nan Wang
>>
>>
>
>
>

1.png
2.png

Diane Amdor Posted on 2009-07-27 21:05:33.0Z
From: "Diane Amdor" <dianea@sybase.com>
Newsgroups: ianywhere.public.mobileoffice57.beta
References: <4a692016$2@forums-3-dub.sybase.com> <4a69cafb$2@forums-3-dub.sybase.com> <4a6dbe13@forums-3-dub.sybase.com>
Subject: Re: can't find the monitor component within the 5.7 beta 1
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Date: 27 Jul 2009 14:05:33 -0700
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Article PK: 18051

Nan,

Thanks for the description and the pictures to explain your issue. I will
raise this as a bug.

Diane Amdor
Mobile Office Program Manager

"Nan Wang" <nanwang@sybase.com> wrote in message
news:4a6dbe13@forums-3-dub.sybase.com...
> hi Diane,
>
> I can find the monitor agent in the service list, but I can't find the
> onebridge server performance object in the performance window. See
> attached screen shot. 1.png is picture from the document, there is a
> onebridge server object in the performance object drop list. the 2.png is
> the screenshot from my system there isn't this object so i can't get the
> monitor data.
>
>
> "Diane Amdor" <dianea@sybase.com> wrote in message
> news:4a69cafb$2@forums-3-dub.sybase.com...
>> Nan,
>>
>> Are you referring to the OneBridge Monitor Agent? Is it not available in
>> your list of Microsoft Services? See attached screen shot.
>>
>> Diane
>>
>> "Nan Wang" <nanwang@sybase.com> wrote in message
>> news:4a692016$2@forums-3-dub.sybase.com...
>>> hi there,
>>>
>>> I tried to use the mo monitor according to the document. but i can't
>>> find
>>> the monitor component in the 5.7 beta 1 installation. Where is this
>>> component and how to install it.
>>>
>>> Thanks!
>>>
>>> Nan Wang
>>>
>>>
>>
>>
>>
>
>
>


Diane Amdor Posted on 2009-07-28 20:04:07.0Z
From: "Diane Amdor" <dianea@sybase.com>
Newsgroups: ianywhere.public.mobileoffice57.beta
References: <4a692016$2@forums-3-dub.sybase.com> <4a69cafb$2@forums-3-dub.sybase.com> <4a6dbe13@forums-3-dub.sybase.com>
Subject: Re: can't find the monitor component within the 5.7 beta 1
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Date: 28 Jul 2009 13:04:07 -0700
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Article PK: 18052

Nan,
Engineering was able to identify a known Microsoft issue regarding PerfMon
counters where the queue gets corrupted. Below is a link with some technical
information.

http://support.microsoft.com/kb/267316

Diane Amdor
Mobile Office Program Manager

"Nan Wang" <nanwang@sybase.com> wrote in message
news:4a6dbe13@forums-3-dub.sybase.com...
> hi Diane,
>
> I can find the monitor agent in the service list, but I can't find the
> onebridge server performance object in the performance window. See
> attached screen shot. 1.png is picture from the document, there is a
> onebridge server object in the performance object drop list. the 2.png is
> the screenshot from my system there isn't this object so i can't get the
> monitor data.
>
>
> "Diane Amdor" <dianea@sybase.com> wrote in message
> news:4a69cafb$2@forums-3-dub.sybase.com...
>> Nan,
>>
>> Are you referring to the OneBridge Monitor Agent? Is it not available in
>> your list of Microsoft Services? See attached screen shot.
>>
>> Diane
>>
>> "Nan Wang" <nanwang@sybase.com> wrote in message
>> news:4a692016$2@forums-3-dub.sybase.com...
>>> hi there,
>>>
>>> I tried to use the mo monitor according to the document. but i can't
>>> find
>>> the monitor component in the 5.7 beta 1 installation. Where is this
>>> component and how to install it.
>>>
>>> Thanks!
>>>
>>> Nan Wang
>>>
>>>
>>
>>
>>
>
>
>