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Problems booting ASE 15.0.2 - Perhaps user enduced.

8 posts in General Discussion Last posting was on 2009-08-25 22:43:10.0Z
Jean-Pierre Dareys Posted on 2009-08-18 23:42:51.0Z
Sender: 3812.4a8b33dd.1804289383@sybase.com
From: Jean-Pierre Dareys
Newsgroups: sybase.public.ase.general
Subject: Problems booting ASE 15.0.2 - Perhaps user enduced.
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Greetings,

I have installed three ASE 15.0.2 test/development servers
on a brand new Windows XP box and I am unable to boot them.

The configuration of the ASEs should not be an issue as it
was executed from well tested and previously used ressource
files.

The servers share the same Sybase software directory
tree structural. I will re-check to see that all the
pertinent server specific environmental values are set
correctly again.

However, I disabled the Internal Network card, the serial
and
parallel ports, removed the Cingular WiFi card, internal
WAN/LAN
networking.

The objective was to completely disable network
functionality.
Some components where removed physically others restricted
from BIOS.

Obviously, I went too far, in an attempt to thwart the
hacking
that I believe I have been a victim of (probably not related
to Sybase at all. Sybase is just one of the apps on the
box).

Kind of extreme, but it is easier to add components and be
safe (a la Apollo 13) and know things will work, than to
open up the box from the get go and get hacked.

I hope somebody can provide me with information regarding
the minimum level of network hardware and/or software
functionality needed on the box to operate ASE and related
software.

It would be nice to find out if this minimal configuration
would
put me at risk if I connected to a real network say using a
USB Broadband device.

Thank you for reading through this and for your help.

Jean-Pierre

P.S. I am running on Windows XP SP2 - Professional Edition.


Cory Sane [TeamSybase] Posted on 2009-08-19 09:34:14.0Z
From: "Cory Sane [TeamSybase]" <cory!=sane>
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I would expect that you need the TCPIP stack so that ASE can start listeners on the loopback host.


--
Cory Sane
[TeamSybase]
Certified Sybase Associate DBA for ASE 15.0

"Jean-Pierre Dareys" wrote in message news:4a8b3c7b.38df.1681692777@sybase.com...
> Greetings,
>
> I have installed three ASE 15.0.2 test/development servers
> on a brand new Windows XP box and I am unable to boot them.
>
> The configuration of the ASEs should not be an issue as it
> was executed from well tested and previously used ressource
> files.
>
> The servers share the same Sybase software directory
> tree structural. I will re-check to see that all the
> pertinent server specific environmental values are set
> correctly again.
>
> However, I disabled the Internal Network card, the serial
> and
> parallel ports, removed the Cingular WiFi card, internal
> WAN/LAN
> networking.
>
> The objective was to completely disable network
> functionality.
> Some components where removed physically others restricted
> from BIOS.
>
> Obviously, I went too far, in an attempt to thwart the
> hacking
> that I believe I have been a victim of (probably not related
> to Sybase at all. Sybase is just one of the apps on the
> box).
>
> Kind of extreme, but it is easier to add components and be
> safe (a la Apollo 13) and know things will work, than to
> open up the box from the get go and get hacked.
>
> I hope somebody can provide me with information regarding
> the minimum level of network hardware and/or software
> functionality needed on the box to operate ASE and related
> software.
>
> It would be nice to find out if this minimal configuration
> would
> put me at risk if I connected to a real network say using a
> USB Broadband device.
>
> Thank you for reading through this and for your help.
>
> Jean-Pierre
>
> P.S. I am running on Windows XP SP2 - Professional Edition.


Jean-Pierre Dareys Posted on 2009-08-19 19:39:03.0Z
Sender: 6e18.4a8c4ce8.1804289383@sybase.com
From: Jean-Pierre Dareys
Newsgroups: sybase.public.ase.general
Subject: Re: Problems booting ASE 15.0.2 - Perhaps user enduced.
X-Mailer: WebNews to Mail Gateway v1.1t
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Article PK: 77437

Cory,

Thank you for the response.

Today, I was able to successfully boot one of the servers.
The last one I installed. The only difference was that
it´s DSLISTEN environmental variable was set in Windows.

Figuring this was missing for the startup of the other
servers, I modified the batch files I use for that purpose,
in Command prompt mode, to set the DSLISTEN variable. That
did not work.

As a side note, this step was not necessary on any of my
other now defunct test boxes... I just confirmed it on a
fourth test box on loan, where everything works perfectly.

Hence, I looked more carefully at the log file and noticed a
ton of the following messages:

"Failed to log the current message in the windows
NT event log".

So, it must be due to my tampering with the network, with
the objective of isolating the machine, and minimize
"anomalies" and perhaps "hacking", as I stated in my initial
message.

In any case, any feedback would be appreciated. Thank you.

Regards,

Jean-Pierre

> I would expect that you need the TCPIP stack so that ASE
> can start listeners on the loopback host.
>
>
> --
> Cory Sane
> [TeamSybase]
> Certified Sybase Associate DBA for ASE 15.0
> "Jean-Pierre Dareys" wrote in message
> > news:4a8b3c7b.38df.1681692777@sybase.com... Greetings,
> >
> > I have installed three ASE 15.0.2 test/development
> > servers on a brand new Windows XP box and I am unable to
> > boot them.
> > The configuration of the ASEs should not be an issue as
> > it was executed from well tested and previously used
> > ressource files.
> >
> > The servers share the same Sybase software directory
> > tree structural. I will re-check to see that all the
> > pertinent server specific environmental values are set
> > correctly again.
> >
> > However, I disabled the Internal Network card, the
> > serial and
> > parallel ports, removed the Cingular WiFi card, internal
> > WAN/LAN
> > networking.
> >
> > The objective was to completely disable network
> > functionality.
> > Some components where removed physically others
> > restricted from BIOS.
> >
> > Obviously, I went too far, in an attempt to thwart the
> > hacking
> > that I believe I have been a victim of (probably not
> > related to Sybase at all. Sybase is just one of the apps
> > on the box).
> >
> > Kind of extreme, but it is easier to add components and
> > be safe (a la Apollo 13) and know things will work, than
> > to open up the box from the get go and get hacked.
> >
> > I hope somebody can provide me with information
> > regarding the minimum level of network hardware and/or
> > software functionality needed on the box to operate ASE
> > and related software.
> >
> > It would be nice to find out if this minimal
> > configuration would
> > put me at risk if I connected to a real network say
> > using a USB Broadband device.
> >
> > Thank you for reading through this and for your help.
> >
> > Jean-Pierre
> >
> > P.S. I am running on Windows XP SP2 - Professional
> Edition.


"Mark A. Parsons" <iron_horse Posted on 2009-08-19 20:07:59.0Z
From: "Mark A. Parsons" <iron_horse@no_spamola.compuserve.com>
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Subject: Re: Problems booting ASE 15.0.2 - Perhaps user enduced.
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Jean-Pierre Dareys wrote:
> Hence, I looked more carefully at the log file and noticed a
> ton of the following messages:
>
> "Failed to log the current message in the windows
> NT event log".
>
> So, it must be due to my tampering with the network, with
> the objective of isolating the machine, and minimize
> "anomalies" and perhaps "hacking", as I stated in my initial
> message.

The error message yoy've posted doesn't necessarily imply an issue with the network card, but rather that Windows is
unable to print any more messages to its event log. While this keeps new messages from getting dumped to the Windows
event logs, you may still be getting messages in the ASE errorlog.

1 - What is showing up in the ASE errorlog when trying to start the dataserver?

2 - Modify your Windows event logs to allow for new messages to be saved in said logs. [Open the event viewer
(c:\windows\system32\eventvwr) and find the log (eg, Application, System, etc) that's overflowing. Right click on the
log (in the left/tree window) and click on 'Properties'. Set the max log size as you see fit and click the 'Overwrite
events as needed' radio button - this should configure the log as a circular queue thus insuring it never runs out of
room for new messages. "Duh, Mark!" ?]


Jean-Pierre Dareys Posted on 2009-08-20 19:39:02.0Z
Sender: 2342.4a8da1dc.1804289383@sybase.com
From: Jean-Pierre Dareys
Newsgroups: sybase.public.ase.general
Subject: Re: Problems booting ASE 15.0.2 - Perhaps user enduced.
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Marc,

Thank you for the response.

This morning, following a good hint, I checked the sql.ini
file and found that amazingly, that my server entries, a
good dozen, showed two different host names... I can´t
fathom why a I created it from scratch.

Anyway, all the servers booted normally, with the NT errors
I mention. I have enclosed the SQL.INI file and the logs
FYI. However, after your advice, my issue may be solved. I
will let you known.

Thank you.

Jean-Pierre

> Jean-Pierre Dareys wrote:
> > Hence, I looked more carefully at the log file and
> > noticed a ton of the following messages:
> >
> > "Failed to log the current message in the windows
> > NT event log".
> >
> > So, it must be due to my tampering with the network,
> > with the objective of isolating the machine, and
> > minimize "anomalies" and perhaps "hacking", as I stated
> > in my initial message.
>
> The error message yoy've posted doesn't necessarily imply
> an issue with the network card, but rather that Windows is
> unable to print any more messages to its event log. While
> this keeps new messages from getting dumped to the Windows
> event logs, you may still be getting messages in the ASE
> errorlog.
>
> 1 - What is showing up in the ASE errorlog when trying to
> start the dataserver?
>
> 2 - Modify your Windows event logs to allow for new
> messages to be saved in said logs. [Open the event viewer
> (c:\windows\system32\eventvwr) and find the log (eg,
> Application, System, etc) that's overflowing. Right click
> on the log (in the left/tree window) and click on
> 'Properties'. Set the max log size as you see fit and
> click the 'Overwrite events as needed' radio button -
> this should configure the log as a circular queue thus
> insuring it never runs out of room for new messages.
> "Duh, Mark!" ?]


Jean-Pierre Dareys Posted on 2009-08-25 22:43:10.0Z
Sender: 4d19.4a9466f2.1804289383@sybase.com
From: Jean-Pierre Dareys
Newsgroups: sybase.public.ase.general
Subject: Re: Problems booting ASE 15.0.2 - Perhaps user enduced.
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Mark,

The issue was rather simple, but you provided me with the
solution. Yes, configuring and increasing the size of the
message and / or making it circular solved the problem.

I was able to install, configure, boot and access the three
ASE 15.0.2 servers. Unfortunately, I started experiencing
other problems after that.

I was unable to do backups, perhaps a consequence of
shutting down the network, and later my USB WAN Network card
failed to connect to the network when I tried that to
download updates...

Anyway, that`s another issue. Many thanks for the support.

Jean-Pierre

> Jean-Pierre Dareys wrote:
> > Hence, I looked more carefully at the log file and
> > noticed a ton of the following messages:
> >
> > "Failed to log the current message in the windows
> > NT event log".
> >
> > So, it must be due to my tampering with the network,
> > with the objective of isolating the machine, and
> > minimize "anomalies" and perhaps "hacking", as I stated
> > in my initial message.
>
> The error message yoy've posted doesn't necessarily imply
> an issue with the network card, but rather that Windows is
> unable to print any more messages to its event log. While
> this keeps new messages from getting dumped to the Windows
> event logs, you may still be getting messages in the ASE
> errorlog.
>
> 1 - What is showing up in the ASE errorlog when trying to
> start the dataserver?
>
> 2 - Modify your Windows event logs to allow for new
> messages to be saved in said logs. [Open the event viewer
> (c:\windows\system32\eventvwr) and find the log (eg,
> Application, System, etc) that's overflowing. Right click
> on the log (in the left/tree window) and click on
> 'Properties'. Set the max log size as you see fit and
> click the 'Overwrite events as needed' radio button -
> this should configure the log as a circular queue thus
> insuring it never runs out of room for new messages.
> "Duh, Mark!" ?]


Neal Stack [Sybase] Posted on 2009-08-19 13:08:21.0Z
From: "Neal Stack [Sybase]" <nstack@nospam.com>
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Hello,

I don't think these patches are a part of a fresh install of Windows so you will need to install them separately:

http://infocenter.sybase.com/help/topic/com.sybase.infocenter.dc35888.1503/html/installwin/installwin9.htm

http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en

If that does not help, can you post any errors from your error log?

Regards,
Neal


Jean-Pierre Dareys Posted on 2009-08-19 19:41:40.0Z
Sender: 6e18.4a8c4ce8.1804289383@sybase.com
From: Jean-Pierre Dareys
Newsgroups: sybase.public.ase.general
Subject: Re: Problems booting ASE 15.0.2 - Perhaps user enduced.
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Neal,

Thank you. I doubt the C++ patches are the issue... I just
posted a response to Cory´s message with my progress and
some error messages. If need be, I will post the entire log
as I can.

I am currently borrowing PCs and Internet access, until I
can fully protect and configure the ultimate box. Thank you
for your patience.

Jean-Pierre

> Hello,
>
> I don't think these patches are a part of a fresh install
> of Windows so you will need to install them separately:
>
>
>
http://infocenter.sybase.com/help/topic/com.sybase.infocenter.dc35888.1503/html/installwin/installwin9.htm
>
>
>
http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
>
> If that does not help, can you post any errors from your
> error log?
>
> Regards,
> Neal