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Local iPhone Contacts are getting deleted when registered

11 posts in Trial Discussion Last posting was on 2010-08-16 14:27:15.0Z
Nathan Posted on 2009-11-24 03:32:50.0Z
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From: Nathan
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Subject: Local iPhone Contacts are getting deleted when registered
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New install and I have just register new user with iphone
and now noticed that the local contacts had been deleted.
Weird - anyone know why and how we avoid this. Nothing in
view logs.


Nathan Posted on 2009-11-24 20:56:47.0Z
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From: Nathan
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Subject: Re: Local iPhone Contacts are getting deleted when registered
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Sorted - Templates / Contacts / false. Weird it doesn't
merge.
Something Sybase have on the cards?

> New install and I have just register new user with iphone
> and now noticed that the local contacts had been deleted.
> Weird - anyone know why and how we avoid this. Nothing in
> view logs.


Dirk Olderdissen Posted on 2009-11-25 09:15:29.0Z
From: Dirk Olderdissen <nospam@sybase.com>
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Subject: Re: Local iPhone Contacts are getting deleted when registered
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Hi Nathan,

well, not as weird as it could be. :-)
Yes, in the past the iPhone client did merge contacts data. But that was
"unwanted" and has been "fixed" in the newer releases.
Data merging is a tricky and hard to control topic so I really do prefer
it this way.

Cheers,
Dirk

Nathan wrote:
> Sorted - Templates / Contacts / false. Weird it doesn't
> merge.
> Something Sybase have on the cards?
>
>> New install and I have just register new user with iphone
>> and now noticed that the local contacts had been deleted.
>> Weird - anyone know why and how we avoid this. Nothing in
>> view logs.


Balaji Posted on 2009-11-25 11:09:55.0Z
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From: Balaji
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Subject: Re: Local iPhone Contacts are getting deleted when registered
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Hi Dirk,

when you say it is "fixed" what does it mean ? I downloaded
the client yesterday from Appstore and set up the system,
once the client got attached, I find that it is removing my
contact list and I am getting messages like "unable to sync
contact record (....". What does this mean ?

Have I lost the contacts and in the process of sync this is
happening ? The sad part is even the contacts in my iPhone
are gone.

Regards,
Balaji

> Hi Nathan,
>
> well, not as weird as it could be. :-)
> Yes, in the past the iPhone client did merge contacts
> data. But that was "unwanted" and has been "fixed" in the
> newer releases. Data merging is a tricky and hard to
> control topic so I really do prefer it this way.
>
> Cheers,
> Dirk
>
> Nathan wrote:
> > Sorted - Templates / Contacts / false. Weird it doesn't
> > merge.
> > Something Sybase have on the cards?
> >
> >> New install and I have just register new user with
> iphone >> and now noticed that the local contacts had been
> deleted. >> Weird - anyone know why and how we avoid this.
> Nothing in >> view logs.