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iPhone App: e-mail reply/forward behavior

4 posts in Trial Discussion Last posting was on 2010-05-04 16:28:48.0Z
yomama Posted on 2010-05-02 22:40:24.0Z
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From: yomama
Newsgroups: ianywhere.public.secureemail.trial
Subject: iPhone App: e-mail reply/forward behavior
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How does the iAnywhere Mobile Office iPhone App
reply/forward e-mails? Is it similar so the EAS
SmartReply/SmartForward and sends only the new added text
back to the server to let it compile the mail, or does it
send the original message complete?
Must attachments be downloaded to the device to forward
them, or will they be forwarded server sided?
What happens to the HTML format when replying/forwarding?

Thanks!


Dirk Olderdissen Posted on 2010-05-03 13:58:24.0Z
From: Dirk Olderdissen <nospam@sybase.com>
Organization: iAnywhere consulting EMEA
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Subject: Re: iPhone App: e-mail reply/forward behavior
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Hi Yomama,

iAnywhere Mobile Office does provide a feature we call Smart Forwarding.
So if you forward an email with attachments, those attachments will be
forwarded as well without the need to download them first.

For the email body you will need to differentiate if you forward an
email or if you answer an email. Forwarded emails should get completed,
answered emails will be sent as the user sees it on the mobile device.

If this is not agreeable for you, you could increase the filter settings
from default 2000 characters. Keep in mind that this will increase the
data volume some what. We do a ZLIB compression and I expect the ASCII
text will be shrunk heavily but there are no absolute numbers available.

Right now we do not support HTML emails, so I expect when you answer an
email it will be sent out as plain text. I understand that HTML support
is a road map feature. So there should be change in one of the next
versions. Keep in mind that road maps are subject to change.


Cheers,
Dirk
iAnywhere Consulting TEAM EMEA, Germany

On 5/3/2010 12:40 AM, yomama wrote:
> How does the iAnywhere Mobile Office iPhone App
> reply/forward e-mails? Is it similar so the EAS
> SmartReply/SmartForward and sends only the new added text
> back to the server to let it compile the mail, or does it
> send the original message complete?
> Must attachments be downloaded to the device to forward
> them, or will they be forwarded server sided?
> What happens to the HTML format when replying/forwarding?
>
> Thanks!


yomama Posted on 2010-05-03 19:10:13.0Z
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From: yomama
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Subject: Re: iPhone App: e-mail reply/forward behavior
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Ok, thanx for the speedy reply. We are desperately seeking a
solutions that bring us back SmartRepley/SmartForward after
we switched to iPhones. We cannot forward lager attachments
any more and HTML e-mails look terrible after
replying/forwarding from an iPhone... :-(

If any suggestions, please let me know, even if it's a bit
off topic...


Dirk Olderdissen Posted on 2010-05-04 16:28:48.0Z
From: Dirk Olderdissen <nospam@sybase.com>
Organization: iAnywhere consulting EMEA
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Subject: Re: iPhone App: e-mail reply/forward behavior
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Hi Yomama,

ok, we need to differentiate again :-)

Our smartforwarding should enable you to forward attachments of any size.

For downloading, MobileOffice should be able to do an attachment maximum
of 8MB. But it will take long to transfer it to the device.
The 8MB is rather a limitation of the iPhone (or it's APIs). So I expect
you will not be able to find any solution that is capable of doing more.

As I do not use an iPhone myself, I do not know if we trash the layout
of an forwarded HTML email. I expect that we don't but I do not know for
sure.
HTML email support is on our road map, so there should a change in one
of the next versions.

Cheers,
Dirk
iAnywhere Consulting TEAM EMEA, Germany

On 5/3/2010 9:10 PM, yomama wrote:
> Ok, thanx for the speedy reply. We are desperately seeking a
> solutions that bring us back SmartRepley/SmartForward after
> we switched to iPhones. We cannot forward lager attachments
> any more and HTML e-mails look terrible after
> replying/forwarding from an iPhone... :-(
>
> If any suggestions, please let me know, even if it's a bit
> off topic...