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mo 5.7.2010.0610 with exchange 2007 sp1-Disorder code in subject when receive chinese push mail.

3 posts in General Discussion Last posting was on 2010-09-09 01:27:49.0Z
Ivan Posted on 2010-09-02 14:19:18.0Z
Reply-To: "Ivan" <gdeng@sybase.com>
From: "Ivan" <gdeng@sybase.com>
Newsgroups: ianywhere.public.mobileoffice.general
Subject: mo 5.7.2010.0610 with exchange 2007 sp1-Disorder code in subject when receive chinese push mail.
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Article PK: 18243

mo 5.7.2010.0610 with exchange 2007 sp1-Disorder code in subject when
receive chinese push mail.

hi, All,

We met some issue when apply MO mo 5.7.2010.0610.
The customer use exchange 2007 SP1 on windows server 2003.
The OS and exchange server are 64bit english version.

After we deploy the mo on the server and device.
The subject of pushmail would be in Disorder code like "??", if the subject
is in chinese.
But the content would be OK.

Both the problem exist on the Nokia/WM/iPhone device.

Any idea?
Is that a Bug?
Many thank.


Dirk Olderdissen Posted on 2010-09-03 14:31:40.0Z
From: Dirk Olderdissen <nospam@sybase.com>
Organization: iAnywhere consulting EMEA
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Subject: Re: mo 5.7.2010.0610 with exchange 2007 sp1-Disorder code in subject when receive chinese push mail.
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Hi Ivan,

well, this should not happen as iMO has double byte support =>
international characters. The support guys tell me if your feed our
system chinese characters the device should display them as well.

You could check the version of the CDO you are using on the iMO server.
Otherwise I can not think of a lot to do otherwise on the server.

Maybe try to qualify if your devices can display chinese characters at
all. You indicated this works but it was not totally clear.



Cheers,
Dirk
iAnywhere Consulting TEAM EMEA, Germany

On 9/2/2010 4:19 PM, Ivan wrote:
> mo 5.7.2010.0610 with exchange 2007 sp1-Disorder code in subject when
> receive chinese push mail.
>
> hi, All,
>
> We met some issue when apply MO mo 5.7.2010.0610.
> The customer use exchange 2007 SP1 on windows server 2003.
> The OS and exchange server are 64bit english version.
>
> After we deploy the mo on the server and device.
> The subject of pushmail would be in Disorder code like "??", if the subject
> is in chinese.
> But the content would be OK.
>
> Both the problem exist on the Nokia/WM/iPhone device.
>
> Any idea?
> Is that a Bug?
> Many thank.
>
>
>


Ivan.Deng Posted on 2010-09-09 01:27:49.0Z
Reply-To: "Ivan.Deng" <gdeng@sybase.com>
From: "Ivan.Deng" <gdeng@sybase.com>
Newsgroups: ianywhere.public.mobileoffice.general
References: <4c7fb266@forums-1-dub> <4c8106cc$1@forums-1-dub>
Subject: Re: mo 5.7.2010.0610 with exchange 2007 sp1-Disorder code in subject when receive chinese push mail.
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Message-ID: <4c883815@forums-1-dub>
Date: 8 Sep 2010 18:27:49 -0700
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Xref: forums-1-dub ianywhere.public.mobileoffice.general:290
Article PK: 9646

It's OK now.
I change windows server 2003 config.

Regional and Language Options->Advanced->Language version of non-unicode
programs
set to
Chinese(PRC)

"Dirk Olderdissen" <nospam@sybase.com> ??????:4c8106cc$1@forums-1-dub...

> Hi Ivan,
>
> well, this should not happen as iMO has double byte support =>
> international characters. The support guys tell me if your feed our system
> chinese characters the device should display them as well.
>
> You could check the version of the CDO you are using on the iMO server.
> Otherwise I can not think of a lot to do otherwise on the server.
>
> Maybe try to qualify if your devices can display chinese characters at
> all. You indicated this works but it was not totally clear.
>
>
>
> Cheers,
> Dirk
> iAnywhere Consulting TEAM EMEA, Germany
>
> On 9/2/2010 4:19 PM, Ivan wrote:
>> mo 5.7.2010.0610 with exchange 2007 sp1-Disorder code in subject when
>> receive chinese push mail.
>>
>> hi, All,
>>
>> We met some issue when apply MO mo 5.7.2010.0610.
>> The customer use exchange 2007 SP1 on windows server 2003.
>> The OS and exchange server are 64bit english version.
>>
>> After we deploy the mo on the server and device.
>> The subject of pushmail would be in Disorder code like "??", if the
>> subject
>> is in chinese.
>> But the content would be OK.
>>
>> Both the problem exist on the Nokia/WM/iPhone device.
>>
>> Any idea?
>> Is that a Bug?
>> Many thank.
>>
>>
>>