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Can't connect with iAnywhere - works fine with OneBridge

3 posts in Trial Discussion Last posting was on 2011-01-06 09:54:29.0Z
Henning Winther Posted on 2010-12-29 11:01:41.0Z
Sender: 6b9e.4d1b1158.1804289383@sybase.com
From: Henning Winther
Newsgroups: ianywhere.public.secureemail.trial
Subject: Can't connect with iAnywhere - works fine with OneBridge
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I connect to my company's Lotus Notes system using OneBridge
on the company issued Nokia E72-1. The system works fine,
but the Nokia handset is a relic I have a lot of trouble
getting any use of because I'm used to the iPhone.

I have downloaded and installed the iAnywhere app on my
iPhone 4 running iOS 4.2. I enter the data in the settings
app (server name (IP), server port, company ID, user name,
activation code) just like in the OneBridge setup on the
Nokia.

But then I get asked for an URL prefix which is not
specified in either our company setup guide or even in the
manual for the iAnywhere app?

I leave the field blank, but when I have tried to connect
using iAnywhere it alters the URL prefix to /tm/?cid=%cid%
and it seems the activation code is also altered - it
contains more digits than what I have entered originally.

Bottom line is that the app doesn't sync anything and that I
get no error messages or even an indication that the app is
connecting to the server.

Can you help me? As I stated at first, my OneBridge
installation works flawlessly on the Nokia and I enter the
exact same data apart from the URL prefix.

Thanks
Henning Winther
Denmark


isabel Posted on 2011-01-05 18:44:03.0Z
Sender: 4a0d.4d24b27f.1804289383@sybase.com
From: isabel
Newsgroups: ianywhere.public.secureemail.trial
Subject: Re: Can't connect with iAnywhere - works fine with OneBridge
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I had exactly the same problem .
In my case the url prefix was www.getmobileoffice.com
(take care to write the url adrees without http ://)

regards
------------------------

> I connect to my company's Lotus Notes system using
> OneBridge on the company issued Nokia E72-1. The system
> works fine, but the Nokia handset is a relic I have a lot
> of trouble getting any use of because I'm used to the
> iPhone.
>
> I have downloaded and installed the iAnywhere app on my
> iPhone 4 running iOS 4.2. I enter the data in the settings
> app (server name (IP), server port, company ID, user name,
> activation code) just like in the OneBridge setup on the
> Nokia.
>
> But then I get asked for an URL prefix which is not
> specified in either our company setup guide or even in the
> manual for the iAnywhere app?
>
> I leave the field blank, but when I have tried to connect
> using iAnywhere it alters the URL prefix to /tm/?cid=%cid%
> and it seems the activation code is also altered - it
> contains more digits than what I have entered originally.
>
> Bottom line is that the app doesn't sync anything and that
> I get no error messages or even an indication that the app
> is connecting to the server.
>
> Can you help me? As I stated at first, my OneBridge
> installation works flawlessly on the Nokia and I enter the
> exact same data apart from the URL prefix.
>
> Thanks
> Henning Winther
> Denmark


Henning Winther Posted on 2011-01-06 09:54:29.0Z
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From: Henning Winther
Newsgroups: ianywhere.public.secureemail.trial
Subject: Re: update - username and password does not register
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Article PK: 19345

Thanks for the info. unfortunately it does not work either.

I accidentally entered my username wrong which resulted in
.. nothing. No error message or anything indicating that
iAnywhere actually connects to the server trying to
authenticate me as a user.

What can be wrong when it doesn't even authenticate my user
credentials?

> I had exactly the same problem .
> In my case the url prefix was www.getmobileoffice.com
> (take care to write the url adrees without http ://)
>
> regards
> ------------------------
>
> > I connect to my company's Lotus Notes system using
> > OneBridge on the company issued Nokia E72-1. The system
> > works fine, but the Nokia handset is a relic I have a
> > lot of trouble getting any use of because I'm used to
> > the iPhone.
> >
> > I have downloaded and installed the iAnywhere app on my
> > iPhone 4 running iOS 4.2. I enter the data in the
> > settings app (server name (IP), server port, company ID,
> > user name, activation code) just like in the OneBridge
> > setup on the Nokia.
> >
> > But then I get asked for an URL prefix which is not
> > specified in either our company setup guide or even in
> > the manual for the iAnywhere app?
> >
> > I leave the field blank, but when I have tried to
> > connect using iAnywhere it alters the URL prefix to
> > /tm/?cid=%cid% and it seems the activation code is also
> > altered - it contains more digits than what I have
> entered originally. >
> > Bottom line is that the app doesn't sync anything and
> > that I get no error messages or even an indication that
> > the app is connecting to the server.
> >
> > Can you help me? As I stated at first, my OneBridge
> > installation works flawlessly on the Nokia and I enter
> > the exact same data apart from the URL prefix.
> >
> > Thanks
> > Henning Winther
> > Denmark