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Afaria Blackberry Client Authentication

2 posts in General Last posting was on 2012-05-21 08:49:13.0Z
Suresh Posted on 2012-05-15 15:34:50.0Z
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From: Suresh
Newsgroups: ianywhere.public.afaria.general
Subject: Afaria Blackberry Client Authentication
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Hi All,

I have enabled authenticate user while creating inventory
manager channel.

When i tried to run the channel in BlackBerry Device, i got
a error message Unable to Authenticate user. I accessed the
Afaria logs and found the message, no Password Property
received from client.

Kindly help me how to solve this issue.

Regards,
Suresh


Mahendra Bhandari Posted on 2012-05-21 08:49:13.0Z
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From: Mahendra Bhandari
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Subject: Re: Afaria Blackberry Client Authentication
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Hi,

some workarounds; check which one is applicable for your
issue.
1) Did you hard Rebooted the BBerry Device after Afaria
Client installation? If not, then Hard Reset the BBerry
device by pulling off its Batter for 10 secs & reinsert the
battery.

2) What is the default channel defined in Afaria Admin? If
not, then define the default (first) channel in Profile.

3) Ensure that your BBerry Device is in proper client group
& approved.

Hope one from above will help.

Cheers!!!

Mahendra

> Hi All,
>
> I have enabled authenticate user while creating inventory
> manager channel.
>
> When i tried to run the channel in BlackBerry Device, i
> got a error message Unable to Authenticate user. I
> accessed the Afaria logs and found the message, no
> Password Property received from client.
>
> Kindly help me how to solve this issue.
>
> Regards,
> Suresh