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Manage Studio Agent Installation Problem

4 posts in General Discussion Last posting was on 2002-12-03 16:45:18.0Z
Harish_gupta Posted on 2002-11-28 11:45:25.0Z
From: Harish_gupta
Date: Thu, 28 Nov 2002 06:45:25 -0500
Newsgroups: ianywhere.public.general
Subject: Manage Studio Agent Installation Problem
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Article PK: 2230

Hello,

My self is Sybase DBA

I am writing to you from my company's mail id as I am not able to configure
the newsreader client.

I have also installed and configured MAS on Windows 2000 machine
successfully.

I have done all the steps which is mentioned in readme.txt like,

-created a anywhere database.
-system DSN
-IIS user to administrator group

Everything went smooth.

On client Machine I have downloaded the setup.exe file succesfully,
Now, the problem is when I try to run the setup.exe from the client machine
it does not download all other required files.
when i execute rsinst.exe, the downloader, it says that ..connected to the
server successfully, downloading agent and it keeps going as it is for
hours.
I checked up at the primary server console, it shows me that client machine
in PC section. But on client machine I am not able to get other
executables.

Do you think that anybody can help me.

Thanks and Regards,
Harish Gupta.
Mail ID: harish_gupta@satyam.com


Raymond_Kwong Posted on 2002-12-03 16:45:18.0Z
From: Raymond_Kwong
Date: Tue, 3 Dec 2002 11:45:18 -0500
Newsgroups: ianywhere.public.general
Subject: Re: Manage Studio Agent Installation Problem
Message-ID: <0410A07128599407005C09E085256C84.0043EE7C85256C7F@webforums>
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When the process rsinst.exe is in the agent installation process, an icon
with a hammer appears in the System Tray. Click on that and you should see
a window with coming up that allows you to do things such as changing
servers, test servers, and contains the status of the agent installation.
If you click on that icon in the system tray, do you see any status or
error messages? If you click on Test Server, does the server respond
successfully?


José Ramos Posted on 2002-11-29 20:38:46.0Z
Message-ID: <3DE7D056.5BEB0D21@ianywhere.com>
Date: Fri, 29 Nov 2002 15:38:46 -0500
From: José Ramos <jramos_nospam@ianywhere.com>
X-Mailer: Mozilla 4.79 [en] (Windows NT 5.0; U)
X-Accept-Language: en
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Subject: Re: Manage Studio Agent Installation Problem
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Article PK: 2227

Hello Harish,

Does your client machine have Administrative rights? They are required to
install the Manage Anywhere Studio Agent.

Also, can your client machine resolve the Manage Anywhere server name or IP
address?

José Ramos
Product Manager
iAnywhere Solutions

Harish_gupta wrote:

> Hello,
>
> My self is Sybase DBA
>
> I am writing to you from my company's mail id as I am not able to configure
> the newsreader client.
>
> I have also installed and configured MAS on Windows 2000 machine
> successfully.
>
> I have done all the steps which is mentioned in readme.txt like,
>
> -created a anywhere database.
> -system DSN
> -IIS user to administrator group
>
> Everything went smooth.
>
> On client Machine I have downloaded the setup.exe file succesfully,
> Now, the problem is when I try to run the setup.exe from the client machine
> it does not download all other required files.
> when i execute rsinst.exe, the downloader, it says that ..connected to the
> server successfully, downloading agent and it keeps going as it is for
> hours.
> I checked up at the primary server console, it shows me that client machine
> in PC section. But on client machine I am not able to get other
> executables.
>
> Do you think that anybody can help me.
>
> Thanks and Regards,
> Harish Gupta.
> Mail ID: harish_gupta@satyam.com


Ali Chalhoub Posted on 2002-11-29 18:37:08.0Z
From: "Ali Chalhoub" <achalhou@sybase.com>
References: <7D76F01E4514729A004094D785256C7F.0040953E85256C7F@webforums>
Subject: Re: Manage Studio Agent Installation Problem
Date: Fri, 29 Nov 2002 13:37:08 -0500
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Article PK: 2232

Can you send a package to the client to request software details? Please
verify that.

Ali

<Harish_gupta> wrote in message
news:7D76F01E4514729A004094D785256C7F.0040953E85256C7F@webforums...
> Hello,
>
> My self is Sybase DBA
>
> I am writing to you from my company's mail id as I am not able to
configure
> the newsreader client.
>
> I have also installed and configured MAS on Windows 2000 machine
> successfully.
>
> I have done all the steps which is mentioned in readme.txt like,
>
> -created a anywhere database.
> -system DSN
> -IIS user to administrator group
>
> Everything went smooth.
>
> On client Machine I have downloaded the setup.exe file succesfully,
> Now, the problem is when I try to run the setup.exe from the client
machine
> it does not download all other required files.
> when i execute rsinst.exe, the downloader, it says that ..connected to the
> server successfully, downloading agent and it keeps going as it is for
> hours.
> I checked up at the primary server console, it shows me that client
machine
> in PC section. But on client machine I am not able to get other
> executables.
>
> Do you think that anybody can help me.
>
> Thanks and Regards,
> Harish Gupta.
> Mail ID: harish_gupta@satyam.com