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USB....

11 posts in General Discussion Last posting was on 2002-12-20 17:15:10.0Z
Ofer Posted on 2002-06-27 15:58:07.0Z
From: Ofer
Date: Thu, 27 Jun 2002 11:58:07 -0400
Newsgroups: ianywhere.public.general
Subject: USB....
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Article PK: 3262

Hi,

I have a new Palm m515 with USB instead of serial connection.
When trying to sync I get a brief message on my proxy console that says
"USB Not Connected" and then dissapears.
On the Mobile Mail Proxy dialog, I only have com1 and com4 and I don't see
how I can enable my USB connection.
Trying to sync gives the error message "Error 1028 ocuured initialising
serial commnication" on the Palm.

Thanks,Ofer


Keith Posted on 2002-12-20 17:15:10.0Z
From: Keith
Date: Fri, 20 Dec 2002 12:15:10 -0500
Newsgroups: ianywhere.public.general
Subject: Re: USB....
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Me too ..... no clues though


John_E._Jensen Posted on 2002-09-18 08:53:36.0Z
From: John_E._Jensen
Date: Wed, 18 Sep 2002 04:53:36 -0400
Newsgroups: ianywhere.public.general
Subject: Re: USB....
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Article PK: 2430

Did you ever solve this problem? I am in exactly the same situation right
now.

John E.


Rick Blythe Posted on 2002-07-10 16:45:05.0Z
From: "Rick Blythe" <rickb@ianywhere.com>
References: <C258A1373564FCFB0057B81F85256BE5.0057B83385256BE5@webforums>
Subject: Re: USB....
Date: Wed, 10 Jul 2002 12:45:05 -0400
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On the device, in your Profile Properties please check the connection tab.
Then look in the Default Link drop-down box. If you are going to sync via
ActiveSync you should select: ActiveSync Via Desktop
Then make sure the Proxy is running and attempt a sync.


Rick Blythe Posted on 2002-07-10 19:12:13.0Z
From: "Rick Blythe" <rickb@ianywhere.com>
References: <C258A1373564FCFB0057B81F85256BE5.0057B83385256BE5@webforums> <kEwWALDKCHA.654@forums.sybase.com>
Subject: Re: USB....
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Also,

If the first ever Palm OS USB connection is initially made to the desktop PC
when the Mail Anywhere Proxy program is already running then Mail Anywhere
Proxy might not be aware that USB is possible on this PC, so the connection
could fail and on the Palm OS mobile device, the following error would be
given: failed to initialize serial communications. If this happens, the
problem can be cured by stopping Mail Anywhere Proxy on the desktop PC, then
restarting it.


Ofer Posted on 2002-07-11 09:58:47.0Z
From: Ofer
Date: Thu, 11 Jul 2002 05:58:47 -0400
Newsgroups: ianywhere.public.general
Subject: Re: USB....
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Hi and thanks for the answer.
What you described happens to be (Error 1028 occured initialising serial
communications), this error occurs just after I get a short flash on the
proxy screen saying "Palm USB- Not connected".
I tryed restarting the proxy but it doesn't help....
Any Ideas?
By the way I didn't understand the first message you sent regarding the
ActiveSynch, Is this related to palm as well?


Hope to hear from you again....
Ofer.


Rick Blythe Posted on 2002-07-11 14:04:22.0Z
From: "Rick Blythe" <rickb@ianywhere.com>
References: <C258A1373564FCFB0057B81F85256BE5.0057B83385256BE5@webforums> <kEwWALDKCHA.654@forums.sybase.com> <lE3pOdEKCHA.195@forums.sybase.com> <C9E6225EBF98ED410036D1FA85256BF3.006D0B4985256BF2@webforums>
Subject: Re: USB....
Date: Thu, 11 Jul 2002 10:04:22 -0400
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Article PK: 2713

Configuring the Mail Anywhere Client to synchronize using Mail Anywhere
Proxy

In order for the Mail Anywhere Client to synchronize using Mail Anywhere

Proxy, rather than by using the usual TCP/IP network arrangement, the users
of

the mobiles must select the Proxy option on the Mail Anywhere Client before
they

tap the Connect button.

Details of this procedure are given in the Mail Anywhere user guides, in the

section on configuring the Mail Anywhere Client. Please refer to the
appropriate

Mail Anywhere guides from the following list:

. Guide for users of Windows CE mobile devices

. Guide for users of Palm OS mobile devices

. Guide for users of EPOC mobile devices


Rick Blythe Posted on 2002-07-11 14:05:42.0Z
From: "Rick Blythe" <rickb@ianywhere.com>
References: <C258A1373564FCFB0057B81F85256BE5.0057B83385256BE5@webforums> <kEwWALDKCHA.654@forums.sybase.com> <lE3pOdEKCHA.195@forums.sybase.com> <C9E6225EBF98ED410036D1FA85256BF3.006D0B4985256BF2@webforums>
Subject: Re: USB....
Date: Thu, 11 Jul 2002 10:05:42 -0400
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All of the above documentation is in the Mail Anywhere Installation Guide,
which should be in
...\Program Files\Mail Anywhere\Docs


Rick Blythe Posted on 2002-07-11 13:43:24.0Z
From: "Rick Blythe" <rickb@ianywhere.com>
References: <C258A1373564FCFB0057B81F85256BE5.0057B83385256BE5@webforums> <kEwWALDKCHA.654@forums.sybase.com> <lE3pOdEKCHA.195@forums.sybase.com> <C9E6225EBF98ED410036D1FA85256BF3.006D0B4985256BF2@webforums>
Subject: Re: USB....
Date: Thu, 11 Jul 2002 09:43:24 -0400
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Sorry about the confusion - I thought you were using a Pocket PC device for
some reason.

I dont have a USB/Palm device here, so I'm guessing a little bit here.

On the device, go into Mail Anywhere, then tap on your Profile. In your
Profile Properties please tap the top right drop-down and select connection.
There you will see a drop-down for the Connection. It should say Use Proxy.
Then make sure the Proxy is running.
Then tap the Start button - Make sure the checkbox labelled Replace Hotsync
is checked.


Rick Blythe Posted on 2002-07-11 14:03:43.0Z
From: "Rick Blythe" <rickb@ianywhere.com>
References: <C258A1373564FCFB0057B81F85256BE5.0057B83385256BE5@webforums> <kEwWALDKCHA.654@forums.sybase.com> <lE3pOdEKCHA.195@forums.sybase.com> <C9E6225EBF98ED410036D1FA85256BF3.006D0B4985256BF2@webforums>
Subject: Re: USB....
Date: Thu, 11 Jul 2002 10:03:43 -0400
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Using Mail Anywhere Proxy via the USB port with Palm OS mobile devices

Note: This section only applies to Palm OS mobile devices.

When connecting Palm OS mobiles to the desktop PC via the USB port, and
using

the Mail Anywhere Proxy program, it is not necessary to install the Palm
desktop

software on the PC. To use the Mail Anywhere Proxy program in this way, take

the following steps:

The desktop PC must have the USB driver files installed for the mobile
devices

that will connect to it. These files are listed below:

For standard Palm OS mobile devices

. PalmUSBD.inf

. PalmUSBD.sys

These files are installed when Mail Anywhere is installed and can be found
in the

Mail Anywhere installation folder. These file are also installed when Mail

Anywhere Proxy is installed and can be found in the Mail Anywhere Proxy
folder.

You should copy the Proxy folder to each desktop PC that will be having Palm
OS

devices connected to it via a USB cradle.

For Handspring Visor mobile devices

. VisorUsb.inf

. VisorUsb.sys

. VisorUsb.dll

These files are installed on a desktop PC when the Palm desktop software is

installed. You should make an initial installation of the Palm Desktop
software (as

supplied with a Handspring mobile device) on a PC, locate these files, then
copy

the files to a folder on each desktop PC.

Install the Mail Anywhere Proxy program on each PC

To do this, follow the instructions in the section: To install the Mail
Anywhere

Proxy program, p.81

Perform a Mail Anywhere session

1. Connect a Palm OS mobile device to the PC via the USB port.

2. On the Mail Anywhere Client, tap Connect.

3. The Windows USB Hardware Installer will start. When prompted, browse to

the USB driver files that you copied to the PC.

4. Ensure that the Mail Anywhere Proxy program is running (see the section:

Using Mail Anywhere Proxy on the desktop PC, p.84).

5. On the mobile device, start the Mail Anywhere Client, and perform a Mail

Anywhere session (to set up and use the client, see the Mail Anywhere user

guide for the mobile device that you are using).

If Palm OS and Handspring mobile devices will be used on the same

PC

If the same desktop PC is going to have both Palm OS and Handspring mobile

devices connected to it via the USB ports, then special care should be taken
when

installing the USB device drivers.

When the Palm OS version of the Palm Desktop software is installed on a PC,
it

also installs the USB drivers for Handspring mobile devices. Unfortunately
(with

some versions of the Palm Desktop) these drivers do not work with Handspring

mobile devices. If this is done, you will need to replace these Handspring
USB

drivers with the USB drivers that are supplied with a Handspring mobile
device.

To avoid this problem arising, you should install the USB drivers for both
types of

mobile devices by copying the INF and SYS files onto the desktop PC (as

described above), and not by installing the Palm Desktop software.

The Palm OS error: failed to initialize serial communications

If the first ever Palm OS USB connection is initially made to the desktop PC
when

the Mail Anywhere Proxy program is already running then Mail Anywhere Proxy

might not be aware that USB is possible on this PC, so the connection could
fail

and on the Palm OS mobile device, the following error would be given: failed
to

initialize serial communications. If this happens, the problem can be cured
by

stopping Mail Anywhere Proxy on the desktop PC, then restarting it.


answer_seeker Posted on 2002-07-10 14:13:40.0Z
From: answer_seeker
Date: Wed, 10 Jul 2002 10:13:40 -0400
Newsgroups: ianywhere.public.general
Subject: Still waiting ...
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for an answer.


Thanks, Ofer.