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Uninstall Manage Anywhere Agent

4 posts in General Discussion Last posting was on 2002-11-21 18:13:33.0Z
Javier González Posted on 2002-11-20 11:30:03.0Z
From: Javier González <Javier_Gonz0xL1A0zlez>
Date: Wed, 20 Nov 2002 06:30:03 -0500
Newsgroups: ianywhere.public.general
Subject: Uninstall Manage Anywhere Agent
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How can uninstall MAS Agent on the clients? I stopped the service in W2000
client services, but at the next logon it`s appear again running.
I've tried to unistall editing registry entries, but i'am afraid about
this method.
Does not exists an uninstall wizard?
I need uninstall the agent in some clients, for reinstall a new agent with
other IP pointing to the Primary Command Server.
If I try to install the new agent (with a new IP to the server), appears a
message that tells me agent is already installed.

Any ideas?

Thanks in advance


Raymond_Kwong Posted on 2002-11-21 15:55:02.0Z
From: Raymond_Kwong
Date: Thu, 21 Nov 2002 10:55:02 -0500
Newsgroups: ianywhere.public.general
Subject: Re: Uninstall Manage Anywhere Agent
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Article PK: 2236

If you need to uninstall the agent, first *always* let the agent run as
usual.

At the Admin Console, you can choose the entry for the client PC in the PC
view and choose the Uninstall Agent task.

A package will be sent to the client PC. The agent will be uninstalled once
the package is processed. You might need to delete the entry of that
machine from the console.

Raymond Kwong
iAnywhere Solutions


Eric Bencina Posted on 2002-11-21 16:08:52.0Z
From: "Eric Bencina" <nospam_ebencina@ianywhere.com>
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Subject: Re: Uninstall Manage Anywhere Agent
Date: Thu, 21 Nov 2002 11:08:52 -0500
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By default a package named Uninstall Agent.pkg is located in C:\Program
Files\Sybase\Manage Anywhere\Archive for every PC Agent. If you have direct
access to the client PC you can simply double click this package while the
Agent is running. The package will execute and remove the Agent from the
PC. As Raymond pointed out you will then have to manually delete the entry
for the particular PC from the PC view in the Console.

If you do not have access to the PC directly, you can select the Uninstall
Agent task as Raymond described. Keep in mind that if you uninstall the
Agent from the Console you will not see a visual indication in the Console
that the package has completed. This is because the Agent would be
uninstalled and unable to report the package execution status back to the
Primary Command Server.

Lastly, to accomplish your objective I would not recommend uninstalling and
reinstalling the Agent. Instead I would I create a PC task package that
contains the Agent Configuration command. Within this command you can
specify the new server name or IP address that you would like the Agent to
report to. After creating the package with this command you can send it out
to the PCs that need their parameters changed.

Of course, if the IP address that has changed is your current Primary
Command Server (PCS) then you will not be able to send any packages out to
the Agents as they will not be able to connect to the PCS to download the
package. This would necessitate a visit to the client PC to correct the
problem. The IP address of the PCS should always be a static address for
this reason.

Eric Bencina

<Raymond_Kwong> wrote in message
news:FA1DC6917EF3893600576FDB85256C78.0042A63085256C77@webforums...
> If you need to uninstall the agent, first *always* let the agent run as
> usual.
>
> At the Admin Console, you can choose the entry for the client PC in the PC
> view and choose the Uninstall Agent task.
>
> A package will be sent to the client PC. The agent will be uninstalled
once
> the package is processed. You might need to delete the entry of that
> machine from the console.
>
> Raymond Kwong
> iAnywhere Solutions


Javier González Posted on 2002-11-21 18:13:33.0Z
From: Javier González <Javier_Gonz0xL1A0zlez>
Date: Thu, 21 Nov 2002 13:13:33 -0500
Newsgroups: ianywhere.public.general
Subject: Re: Uninstall Manage Anywhere Agent
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Thanks, Eric and Raymond
I resolve the problem with your helpful comments...